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    PfSense on a SuperMicro Atom Server Randomly Rebooting

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • T
      tjgertge
      last edited by

      Ok, thought I'd provide an update…

      So I stumbled upon SuperMicro's supported OSes page.  Supposedly FreeBSD is supported, but not the onboard RAID.
      http://www.supermicro.com/support/resources/OS/Atom.cfm

      So I installed pfSense setting up a gmirror.  That didn't seem to solve it.

      So I started wondering if it had something to do with ACPI.  Looking in BIOS it was set to ACPI version 2.0.  I switched it to 3.0.  It's been up for about 24 hours now, so I'm cautiously optimistic now. It would never make it a full 24 hours before.

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      • T
        tjgertge
        last edited by

        Spoke too soon, rebooted overnight.  Back to the drawing board.

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        • T
          tim.mcmanus
          last edited by

          Can you bypass the RAID on the motherboard and directly connect to an IDE/SATA port?

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          • T
            tjgertge
            last edited by

            Turning RAID on and off is just a BIOS setting, no jumpers or anything on the board for it.  SATA ports are the same, there aren't special ones for the RAID.  According to SuperMicro, AHCI mode is supported, which is what I have it on now.  I'm accomplishing the RAID with gmirror now.

            I just swapped the RAM out with a different brand that I happened to have, so I'm going to give this a go now and see what happens.  So I went from 8GB of crucial ram to 8GB of Hynix ram that I had left over from a ram upgrade on my laptop.

            I just can't think of what would be physically wrong with the board to only give me grief in FreeBSD, but work fine in other linux variants.  But if the RAM doesn't do it, I think my only other option is to see if SuperMicro will send me another board.  I just don't know if they will.

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              tjgertge
              last edited by

              Well it's not the RAM.  It rebooted in less than three hours this time.

              I've submitted an RMA to SuperMicro, hopefully they'll send a replacement.

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                tjgertge
                last edited by

                SuperMicro is shipping a new system board.  Hope to have it in a day or two.

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                • T
                  tjgertge
                  last edited by

                  New system board is in, so we'll soon see if this is the answer.

                  Interesting side note.  It's been up for about 3 hours now.  The CPU is running about 10 degrees cooler than on the other board.  It was never close to overheating.  I just thought it was note worthy that the new one is running cooler.

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                  • C
                    cheddarlump
                    last edited by

                    Running 2 of those same boxes here with 2.0.2 amd64 on them.

                    Never had any issues..  I did read however that a lot of people had temperature issues with them, and to fix them they taped the vents on the FRONT (?!) closed so it forced air in from the back, across the passive CPU cooler, and out through the power supply.  Seemed weird, but they say that the temps drop more than 10 degrees C when they do that..

                    Mine run in the mid 50's, and the chips are specced up to 100 degrees C, so I'm gonna leave mine alone for now.

                    They're surprisingly fast squid boxes when paired with an intel or samsung SSD.. :)  Nice low budget really fast router.

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                    • T
                      tjgertge
                      last edited by

                      The CPU temp on the new system board is sitting at 55-56 degrees celsius.  On the only one it was always 65-70 degrees celsius.  So it never got to the point that it was over heating, but the difference tells me that there was definitely something going on.

                      It's been up 1.5 days now without rebooting, so I'm optimistic.

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                        tjgertge
                        last edited by

                        Four days and counting.  I think it's solved.

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                        • B
                          bryanj0207
                          last edited by

                          Curious…how did you end up accomplishing RAID on the replacement board?  I understood where you switched to gmirror; did you revert to the onboard RAID again with the new board?

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                            tjgertge
                            last edited by

                            @bryanj0207:

                            Curious…how did you end up accomplishing RAID on the replacement board?  I understood where you switched to gmirror; did you revert to the onboard RAID again with the new board?

                            I did revert back to the onboard raid on the new board and it is working perfectly. I have it set to raid mode in bios and the code base is set to adaptec.

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                            • S
                              serj999
                              last edited by

                              We have 2 boxes with this Supermicro board and PFsense 2.0.1 running. One Year it was no problems at all, no restarts, very stable. Since today morning we have the same problem with these two boxes. Suddenly reboots, weird hdd problems (says it's full but it isn't full and fsck  and smart and vendor tools say it's all right with hdds). ram is OK. CPU temp on one box 38 and another box 21 Celsius. It's looks like something with cable or sata controller. It's runs with one hdd, no raid.

                              For 3 month I had the same issue with another boxes (absolut the same hardware configs) at my customers Datacenter. All was running about 6 month good and suddenly both boxes weird problems, reboots and so on. Those problem was solved changing sata cables and hdds from WD black scorpio 160 GB 2,5" to Seagate. Now they running 4 Month with no problems.

                              And today these problems in our Infrastrucure too :( There was IPMI update at supermicro website -> now installed and waiting if it helps. box #2 since 5 hours -> OK, box #1 since 1 hour updated -> no crashes.

                              I'll keep You updated if anything goes wrong, but for me now: no more these Boards with pfsense.

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