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Cannot Connect a 3g Modem

Scheduled Pinned Locked Moved 2.1 Snapshot Feedback and Problems - RETIRED
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  • K
    konradwalsh
    last edited by Jun 26, 2013, 8:02 PM

    So after the latest snapshot.. I can now list my modems…

    However.. the interfaces shows this:

    3IRELAND interface (ppp1)
    Status	 up
    PPP	 
    Uptime	 00:00:0
    Cell Signal (RSSI)	 rssi:20 level:-73dBm percent:65%
    Cell Mode	 WCDMA, WCDMA Mode
    Cell SIM State	 Valid SIM State
    Cell Service	 No Service
    MAC address	 00:00:00:00:00:00
    IPv6 Link Local	 fe80::212:3fff:feac:3650	  
    In/out packets	 0/0 (0 bytes/0 bytes)
    In/out packets (pass)	 0/0 (0 bytes/0 bytes)
    In/out packets (block)	 0/44 (0 bytes/3 KB)
    In/out errors	 0/0
    Collisions	 0
    

    and the log shows this

    Jun 26 21:03:00	ppp: [opt2_link0] LCP: Down event
    Jun 26 21:03:00	ppp: [opt2_link0] Link: DOWN event
    Jun 26 21:03:00	ppp: [opt2_link0] MODEM: chat script failed
    Jun 26 21:03:00	ppp: [opt2_link0] CHAT: The modem responded with "ERROR" to the command "AT&F&C1&D2E0S0=0M1" at ModemCmd: label.
    Jun 26 21:03:00	ppp: [opt2_link0] CHAT: Detected Hayes compatible modem.
    Jun 26 21:03:00	ppp: [opt2_link0] CHAT: +CGDCONT=1,"IP","3ireland.ie"
    Jun 26 21:03:00	ppp: [opt2_link0] Link: reconnection attempt 40
    
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    • E
      eri--
      last edited by Jun 27, 2013, 7:25 AM

      Are you sure that the modem has enough signal strength there.
      In the past that has been a major factor for not working modem.

      1 Reply Last reply Reply Quote 0
      • K
        konradwalsh
        last edited by Jun 27, 2013, 8:57 AM

        Hi
        Yes
        If I plug this into a laptop(windows) it has full strength right beside my pfsense box. Interestingly.. this may be of help

        Last 50 system log entries
        Jun 27 09:54:10	php: /status_interfaces.php: Starting 3gstats.php on device 'cuaU0.2' for interface 'opt2'
        empt 422	
        

        It says cuaU0.2
        whereas,, my ppp connection is set to cuaU0.0

        maybe that means something to you?

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        • E
          eri--
          last edited by Jun 28, 2013, 9:21 AM

          Usually the stats ports and modem port are different on USB dongles.
          So that is not a problem.

          Cell Service No Service

          Hence the problem with singal.

          Can you post the full logs of the chat from system log?

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          • A
            AMD_infinium05
            last edited by Jun 28, 2013, 12:56 PM

            i will include inputs for this thread tomorrow.. will update to latest snapshot and try to work from it.

            I have tried on 2.0.3, the 3G modem shows up in PPP interfaces, yet when i try to connect via status>interfaces… the pages just 'kinda' refresh? and it does not do anything.... there is a very good signal around where Pfsense is placed.

            Where can we check Cell service and current signal strength?

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            • A
              AMD_infinium05
              last edited by Jun 29, 2013, 2:40 AM

              tried it today after upgrading firmware with latest snapshot….. when i try to open the PPP page, web configurator will become unresponsive.... I have to restart it from console.

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              • A
                athurdent
                last edited by Jun 29, 2013, 7:04 AM

                I can confirm this, the PPPs page is broken again and my serial maintenance console gets killed. I've updated Bug #2433.

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