Pfsense 2.0.3 stuck on reboot with X550e

harveje

If you mean the internal diagnostic LEDs next to the SuperIO chip (near the PSU connector) there are 8 on every box I've looked in. If they are not all lit and steady then the box isn't passing the initial hardware testing that's part of the bios code. If that's true there should be some output on the serial console at 115200bps, unless you've changed it. It may be hanging before the serial redirect code kicks in in which case you'd see nothing. Unfortunately the diagnostic LEDs are completely undocumented.
Either way it's hard to imagine something that passes a cold boot but not a warm boot. :-\ Definitely check the battery.

You never said if it gets to the lower fan speed setting?

Steve

When trying to reboot the mb led's are slowly flashing, when running they are solid
Checked batt and it was 2.73V so I'm looking for another
fans are in low speed while unit is running
when trying to reboot they go back to high and stay there till power off

Thank you for helping– I'm just at a loss right now..

harveje

Put diff battery in, re checked bios for setup
booted into pfsense
tried reboot and still hangs

enabled acpi in bios
booted
tried and hangs

booted into pf
entered sysctl hw.acpi.disable_on_reboot=1 in command line
rebooted
hangs

during the attempted reboot there is no data on the console for 115200 only on boot up
on 9600 pf looks to be shutting down and says rebooting and hangs.

I'm at a loss

stephenw10

Hmm, I'm at a loss too. :-
Clearly it's not making it past the bios self test code. I cannot imagine what might pass a cold boot but fail a warm boot. It seems very unlikely to be anything to do with pfSense though.
How much RAM do you have in there? With 2GB the memory check can take a long time.

I would usually suggest reseating the RAM and CPU. I have a hard time believing it's that but it worth a try.

Steve

harveje

Thanks Steve,
I've reseated the CPU, ram, etc.. only have 7xxmb ram and tried each one individually, tried different bios acpi settings, tried disabling items in bios, new battery, different bios flashes, different pfsense nano versions, bios pin reset, front push button reset etc.. Still will not do a reboot.
It acts like it's hanging at the starting stages of the bios with the fans going back to 100% I really like the unit but I need it to reboot when commanded. I've switched baud rates trying to find or see error coded but nothing
Any other thoughts? sledge hammer? ;D

Thanks

stephenw10

Have you swapped out the CPU? Are you still using the original Celeron-M?
If you have did you correctly switch both sets of DIP switches?

Other than that I'm out of ideas. I can't think what would stop it warm booting. Perhaps some Googling for that general fault. :-\

Steve

harveje

I did not swap the cpu out, just reseated it, but I'll check the dips. I've googled till i'm googly but will keep searching..
Thanks

stephenw10

The power supply is a likely suspect. I had a box with a dead PSU, completely dead though. It's standard ATX so you can easily use any PSU to test. Could be a power problem on the board. Do any of the capacitors look cooked? (bulging/leaking).

Steve

harveje

replaced ps and still no reboot.
checked dips and they are set on Banias
IS the Jp_hmw1 suppose to have a shunt?

Thanks

stephenw10

Nope, nothing on JP_HWM1. No idea what it does.

Steve

harveje

ding, ding….
using the hault command in either the gui or putty will trigger a reboot... Now what's up with those apples??? :o :o

stephenw10

Hmm. ;)
The box can't shutdown correctly because it doesn't have an ATX compliant PSU, it's always on, it has a real power switch. Thus when you try to shutdown it can't so some boxes just halt and others reboot.
I'm going to have to test my box here to be sure.

Update: As I thought my box here reboots in all cases. Running reboot or halt from then console menu or the webgui or using 'shutdown -r now'.

Steve