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    Can't see virtual IP drop down

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • S
      sownish
      last edited by

      Hello All,

      I never worked on Pfsense before. Now I have a project where I got a VOIP router with Pfsense OS. I set up the router able to login and did some primary config on LAN and WAN. I want to try 1 to 1 NAT and in which, I need to configure virtual IPs. But when I go to firewalls, click Virutal IPs, nothing is shows up. I don't see the 4 types of Virtual IPs it is supposed to show. It takes me to the home page. Any thought where I am going wrong?

      Thanks

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        So you don't see the attached menu?

        When you say home page you mean the dashboard?

        Can you go to the URL directly? Which, if you haven't changed the default LAN address, would be:
        http://192.168.1.1/firewall_virtual_ip.php

        Steve

        ![virtual IPs.jpg](/public/imported_attachments/1/virtual IPs.jpg)
        ![virtual IPs.jpg_thumb](/public/imported_attachments/1/virtual IPs.jpg_thumb)

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        • S
          sownish
          last edited by

          Hey Steve,

          Thanks for your reply. Yes, it takes me to the dash board. I don't see the views that are in your attachment. I can go to the URL directly.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            So going to the URL directly or using the menu both take you back to the dashboard?

            Have you tried more than one browser?

            Steve

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            • S
              sownish
              last edited by

              I did change the LAN settings so I use different ip to login. When I click virtual ip, takes me to the dash board.Also I tried Chrome, IE and Mozilla firefox, no luck.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, weird. Which version and install type of pfSense are you running?

                You should probably also check the logs, it sounds like something has gone bad. You can check the system log from the webgui  but the http logs are console only. You can view them like so:

                https://doc.pfsense.org/index.php/Why_can%27t_I_view_view_log_files_with_cat/grep/etc%3F_(clog)

                clog /var/log/lighttpd.log
                

                There is nothing in that log on my test box. (Hmm is that log even in use any more?  :-)

                Steve

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                • S
                  sownish
                  last edited by

                  Thanks Stephen. Looks like I have different level of access than the admin's so that is why I am not able to see the drop down :)

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ah, that would explain it.  :)

                    Steve

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