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    Firebox x1250e crash after upgrading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    74 Posts 7 Posters 18.6k Views
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    • T Offline
      TieT
      last edited by

      I got Bios_81 on mine yes, and the HD settings are set to auto.
      The only thing i had to change is the fstab file or when booting, testing it with set vfs.root.mountfrom=ufs:/dev/adxxxxxx

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        I think it's the swapper process trying to use DMA and failing. On my box I had to enable UDMA for the IDE channel I was using, did you have to make that change?
        Also:
        @unknown001:

        Also enable ACPI function and IDE primary slave UDMA is now "auto" mode. No longer crashing

        Steve

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        • T Offline
          TieT
          last edited by

          yes i also did those steps

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Ok this is an ACPI problem, it must be enabled:
            https://forum.pfsense.org/index.php?topic=87542.msg484384#msg484384

            Steve

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            • F Offline
              firebox
              last edited by

              I am a little lost on what I should try next….

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              • F Offline
                firebox
                last edited by

                The HDD is being detected as stephenw10 stated since it starts the boot process but ends with that kernel panic info I posted with a trace after.

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  You need to enable ACPI in the BIOS or at least check it's enabled. It could potentially be something else but that will definitely cause the panic you're seeing.

                  Steve

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                  • F Offline
                    firebox
                    last edited by

                    On it! Thanks stephenw10…Ill try it in about 30min. All I did the other night was pull the FSTAB, I did not reset/check the HDD BIOS settings so I will do that as well since I have to go there for ACPI. Oh I did flash the 8.1 BIOS you created after no change with 8.

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      It actually looks like the underlying cause of this is a regression in the gpioapu driver. See: https://redmine.pfsense.org/issues/4363
                      Enabling ACPI in the BIOS works around it on the firebox though.

                      Steve

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                      • F Offline
                        firebox
                        last edited by

                        Thats what some of the info was pointing to, GPIOAPU and I thought that was an issue, but found so many things pointing the other way and other people fixed it with those commands and other easier things than fixing the GPIO code, wishful thinking….Haven't gotten a chance to check the BIOS settings yet, but I will post when I so. Thanks for all the help, very appreciated. Love my fireboxes.

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                        • F Offline
                          firebox
                          last edited by

                          So got it to boot once. Now after turning it off and turning it on today I get:

                          (ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 51 8d 1d 46 00 00 00 00 01 00
                          (ada0:ata0:0:0:0): CAM status: ATA Status Error
                          (ada0:ata0:0:0:0): ATA status: 51 (DRDY SERV ERR), error: 40 (UNC )
                          (ada0:ata0:0:0:0): RES: 51 40 51 8d 1d 06 06 00 00 01 00

                          And it just keeps going and going. I had it up and running for an hour before shutting it down for the night.

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                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, looks a lot like this:
                            https://doc.pfsense.org/index.php/DMA_and_LBA_Errors#Fatal_Errors
                            How do you have the drive mounted? Could it be a loose cable or something similar?

                            Steve

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                            • F Offline
                              firebox
                              last edited by

                              I started over, ill let you know what happens with a new install same drive. I do have another and another type of drive. I did secure the HDD in there so I would guess it the cable/adapter are not loose.

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                              • F Offline
                                firebox
                                last edited by

                                New install worked, but now I have to figure out why the LCD works, but shows no info

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                                • F Offline
                                  firebox
                                  last edited by

                                  All I get on the LCD whether I use a custom package or install the one from packages through PFSense is

                                  PFSense B8
                                  Booting OS . . . .

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                                  • T Offline
                                    TieT
                                    last edited by

                                    have you tried this ?  ;)

                                    https://forum.pfsense.org/index.php/topic,7920.msg344513.html#msg344513

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                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      If you're still seeing 'Booting OS' then the lcdproc daemon isn't starting at all. What have you tried?

                                      Steve

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                                      • F Offline
                                        firebox
                                        last edited by

                                        Not much, I did find that thread but while under the whether I thought I would try moving the conf today. Got the custom LCD package from another member and only thing I get is this:

                                        :file /path to conf file

                                        Before installing the package or the custom LCD the LCD shows:

                                        Booting OS….

                                        Once installing the custom it adds:

                                        PFSense B8 at the top.

                                        Running the sh to start and stop the custom LCD it makes sounds when it starts and stops, but nothing on the LCD, the few times I got something to show up it was gibberish.

                                        I did try after installing the package pulling the LCDProc, LCDExec and LCDd and putting it into the custom LCD package and now after reading that thread I wonder if its looking for the conf in the fix posted by SW10 since it was installed by PFSense. Any way to tell where the custom LCD package is looking for the conf? In about 1.5 hrs I am pulling the box back out and trying to tinker with it again so I will be able to provide more info on just having the custom LCD installed.

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                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Just to confirm, when you say 'custom LCD package' do you mean software or hardware?

                                          Steve

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                                          • F Offline
                                            firebox
                                            last edited by

                                            Software, was built from LCDProc package 0.5.6 on FreeBSD 10.1. One question, does the LCDd come from that same package? I noticed in the files I got the LCDd had an older date while the LCDProc and LCDExec show 02/2015.

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