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    Firebox x1250e crash after upgrading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F Offline
      firebox
      last edited by

      The HDD is being detected as stephenw10 stated since it starts the boot process but ends with that kernel panic info I posted with a trace after.

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        You need to enable ACPI in the BIOS or at least check it's enabled. It could potentially be something else but that will definitely cause the panic you're seeing.

        Steve

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        • F Offline
          firebox
          last edited by

          On it! Thanks stephenw10…Ill try it in about 30min. All I did the other night was pull the FSTAB, I did not reset/check the HDD BIOS settings so I will do that as well since I have to go there for ACPI. Oh I did flash the 8.1 BIOS you created after no change with 8.

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            It actually looks like the underlying cause of this is a regression in the gpioapu driver. See: https://redmine.pfsense.org/issues/4363
            Enabling ACPI in the BIOS works around it on the firebox though.

            Steve

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            • F Offline
              firebox
              last edited by

              Thats what some of the info was pointing to, GPIOAPU and I thought that was an issue, but found so many things pointing the other way and other people fixed it with those commands and other easier things than fixing the GPIO code, wishful thinking….Haven't gotten a chance to check the BIOS settings yet, but I will post when I so. Thanks for all the help, very appreciated. Love my fireboxes.

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              • F Offline
                firebox
                last edited by

                So got it to boot once. Now after turning it off and turning it on today I get:

                (ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 51 8d 1d 46 00 00 00 00 01 00
                (ada0:ata0:0:0:0): CAM status: ATA Status Error
                (ada0:ata0:0:0:0): ATA status: 51 (DRDY SERV ERR), error: 40 (UNC )
                (ada0:ata0:0:0:0): RES: 51 40 51 8d 1d 06 06 00 00 01 00

                And it just keeps going and going. I had it up and running for an hour before shutting it down for the night.

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, looks a lot like this:
                  https://doc.pfsense.org/index.php/DMA_and_LBA_Errors#Fatal_Errors
                  How do you have the drive mounted? Could it be a loose cable or something similar?

                  Steve

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                  • F Offline
                    firebox
                    last edited by

                    I started over, ill let you know what happens with a new install same drive. I do have another and another type of drive. I did secure the HDD in there so I would guess it the cable/adapter are not loose.

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                    • F Offline
                      firebox
                      last edited by

                      New install worked, but now I have to figure out why the LCD works, but shows no info

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                      • F Offline
                        firebox
                        last edited by

                        All I get on the LCD whether I use a custom package or install the one from packages through PFSense is

                        PFSense B8
                        Booting OS . . . .

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                        • T Offline
                          TieT
                          last edited by

                          have you tried this ?  ;)

                          https://forum.pfsense.org/index.php/topic,7920.msg344513.html#msg344513

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                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            If you're still seeing 'Booting OS' then the lcdproc daemon isn't starting at all. What have you tried?

                            Steve

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                            • F Offline
                              firebox
                              last edited by

                              Not much, I did find that thread but while under the whether I thought I would try moving the conf today. Got the custom LCD package from another member and only thing I get is this:

                              :file /path to conf file

                              Before installing the package or the custom LCD the LCD shows:

                              Booting OS….

                              Once installing the custom it adds:

                              PFSense B8 at the top.

                              Running the sh to start and stop the custom LCD it makes sounds when it starts and stops, but nothing on the LCD, the few times I got something to show up it was gibberish.

                              I did try after installing the package pulling the LCDProc, LCDExec and LCDd and putting it into the custom LCD package and now after reading that thread I wonder if its looking for the conf in the fix posted by SW10 since it was installed by PFSense. Any way to tell where the custom LCD package is looking for the conf? In about 1.5 hrs I am pulling the box back out and trying to tinker with it again so I will be able to provide more info on just having the custom LCD installed.

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                              • stephenw10S Offline
                                stephenw10 Netgate Administrator
                                last edited by

                                Just to confirm, when you say 'custom LCD package' do you mean software or hardware?

                                Steve

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                                • F Offline
                                  firebox
                                  last edited by

                                  Software, was built from LCDProc package 0.5.6 on FreeBSD 10.1. One question, does the LCDd come from that same package? I noticed in the files I got the LCDd had an older date while the LCDProc and LCDExec show 02/2015.

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                                  • F Offline
                                    firebox
                                    last edited by

                                    Ok, with the custom LCDProc/Exec/LCDd installed I got some errors to go off of:

                                    Error connecting to LCD server localhost on port 13666.
                                    Check to see that the server is running and operating normally.
                                    sock_connect: connect failed
                                    lcdexec error connecting to server
                                    Check to see that the server is running and operating normally.

                                    I am starting and stopping with a custom sh script. When I installed the package I got it to work but still no info besides the server connection screen and an options screen with very little options.

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                                    • F Offline
                                      firebox
                                      last edited by

                                      You are right SW10, its having issues starting, I am getting

                                      Missing pbi options file: /usr/local/share/lcdd/LCDd.pbiopt

                                      But this is a custom built LCD package and have no idea why it wants a pbi file. I may try to just copy over my conf files after installing LCDProc via the web gui.

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                                      • F Offline
                                        firebox
                                        last edited by

                                        Anyone know how to get mbmon installed on FreeBSD 10 or was it replaced and by what package?

                                        I get manifest not found errors when trying to install the TBZ file. Google got me nothing on how to get past that error, most pointed to installing from a repo, but install lists no package available…

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                                        • T Offline
                                          TieT
                                          last edited by

                                          The drivers for the watchguard lcd are in the lcdproc_dev package as far as i know.

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                                          • stephenw10S Offline
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            The client is reporting it cannot connect to the server. That's probably because the server isn't running for some reason. If it is running, and you have the correct driver selected, then you will see something on the LCD.
                                            The two LCDproc packages have recently been rebuilt to address the PBI issues and are now both at 0.57.
                                            There is an issue with IPv6 in which the client attempts to use the IPv6 localhost address which the server should be listening on but isn't for some reason. Let me see if I can find that post…...here:
                                            https://forum.pfsense.org/index.php?topic=7920.msg484265#msg484265

                                            Steve

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