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    Package Manager can't contact www.pfsense.com

    Scheduled Pinned Locked Moved General pfSense Questions
    12 Posts 7 Posters 16.6k Views
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    • J Offline
      jwsmiths
      last edited by

      Same boat as you - only it is in the setting of trying to configure a new box and I want to get Unbound, Snort & a few other packages installed but cannot.

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      • I Offline
        ingmthompson
        last edited by

        Anybody able to offer assistance at all? I tried searching this issue in the forum already (before posting, in fact) and had little success.

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        • jimpJ Offline
          jimp Rebel Alliance Developer Netgate
          last edited by

          Try this to rule out a possible IPv6 preference issue:

          https://doc.pfsense.org/index.php/Controlling_IPv6_or_IPv4_Preference

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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          • I Offline
            ingmthompson
            last edited by

            @jimp:

            Try this to rule out a possible IPv6 preference issue:

            https://doc.pfsense.org/index.php/Controlling_IPv6_or_IPv4_Preference

            Jim, you are fantastic! It's working perfectly now, thank you very much. Feel free to mark this thread as resolved.

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            • H Offline
              huntsman
              last edited by

              Hi, I have the same problem. I'm also on 2.1 RELEASE and I can't get any packages at all. It would just show "Unable to communicate with www.pfsense.com. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity.".

              Tried disabling IPv6 via unchecking the box in System>Advanced>Networking>Allow IPv6 but no dice. Then I followed this post http://forum.pfsense.org/index.php/topic,59197.0.html and tried to diagnose to check if it is using IPv6. Found that it is so I applied the script to have it prefer IPv4. Checked again and confirmed that it is using IPv4. But still, I can't get the packages to show in Available Packages so my pfsense is now without any packages. It is now an extremely expensive low end router lol..

              help?

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              • I Offline
                ingmthompson
                last edited by

                I might be stating the obvious here (and forgive me if I am) but did you try rebooting the firewall after executing the env command in the wiki article? I don't recall, but I think I may have had to do this before it worked properly.

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                • H Offline
                  huntsman
                  last edited by

                  Nah it's alright. I did rebooted between attempts but to no avail. It is still the same. I have also checked if the settings are still the same but the settings still remain. It will still prefer IPv4 lol..

                  I see posts where they get this problem fixed either via disabling IPv6 or setting it to prefer IPv4 but it was not working in my case. I have tried pinging the hosts and i did get a reply, although the delays are in the range of 250ms. Internet connectivity is fine since pfsense is able to check whether it has the latest version.

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                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Try fetching the package list file from the command line:

                    fetch -o - http://www.pfsense.org/packages/pkg_config.8.xml
                    

                    Have you ever entered a custom package server?
                    Go to http://yourpfsensebox/pkg_mgr_settings.php and check it's not set to something odd. No reason why it would be unless you manually changed it.

                    Steve

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                    • I Offline
                      Ishayahu
                      last edited by

                      I fixed it by setting Base URL with http://packages.pfsense.org on https://my_pfsense/pkg_mgr_settings.php

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                      • S Offline
                        shocker
                        last edited by

                        Some ISP's block PFSense so try unchecking the box to Allow DNS to be overridden by DHCP on WAN and use another DNS provider like Google which is 8.8.8.8 and 8.8.4.4.  This is under System>>General Setup.

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Really?
                          What ISPs block pfSense? What is your evidence for this? How would they know?

                          Steve

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