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    Package Manager can't contact www.pfsense.com

    Scheduled Pinned Locked Moved General pfSense Questions
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    • I Offline
      ingmthompson
      last edited by

      Anybody able to offer assistance at all? I tried searching this issue in the forum already (before posting, in fact) and had little success.

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      • jimpJ Offline
        jimp Rebel Alliance Developer Netgate
        last edited by

        Try this to rule out a possible IPv6 preference issue:

        https://doc.pfsense.org/index.php/Controlling_IPv6_or_IPv4_Preference

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • I Offline
          ingmthompson
          last edited by

          @jimp:

          Try this to rule out a possible IPv6 preference issue:

          https://doc.pfsense.org/index.php/Controlling_IPv6_or_IPv4_Preference

          Jim, you are fantastic! It's working perfectly now, thank you very much. Feel free to mark this thread as resolved.

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          • H Offline
            huntsman
            last edited by

            Hi, I have the same problem. I'm also on 2.1 RELEASE and I can't get any packages at all. It would just show "Unable to communicate with www.pfsense.com. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity.".

            Tried disabling IPv6 via unchecking the box in System>Advanced>Networking>Allow IPv6 but no dice. Then I followed this post http://forum.pfsense.org/index.php/topic,59197.0.html and tried to diagnose to check if it is using IPv6. Found that it is so I applied the script to have it prefer IPv4. Checked again and confirmed that it is using IPv4. But still, I can't get the packages to show in Available Packages so my pfsense is now without any packages. It is now an extremely expensive low end router lol..

            help?

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            • I Offline
              ingmthompson
              last edited by

              I might be stating the obvious here (and forgive me if I am) but did you try rebooting the firewall after executing the env command in the wiki article? I don't recall, but I think I may have had to do this before it worked properly.

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              • H Offline
                huntsman
                last edited by

                Nah it's alright. I did rebooted between attempts but to no avail. It is still the same. I have also checked if the settings are still the same but the settings still remain. It will still prefer IPv4 lol..

                I see posts where they get this problem fixed either via disabling IPv6 or setting it to prefer IPv4 but it was not working in my case. I have tried pinging the hosts and i did get a reply, although the delays are in the range of 250ms. Internet connectivity is fine since pfsense is able to check whether it has the latest version.

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Try fetching the package list file from the command line:

                  fetch -o - http://www.pfsense.org/packages/pkg_config.8.xml
                  

                  Have you ever entered a custom package server?
                  Go to http://yourpfsensebox/pkg_mgr_settings.php and check it's not set to something odd. No reason why it would be unless you manually changed it.

                  Steve

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                  • I Offline
                    Ishayahu
                    last edited by

                    I fixed it by setting Base URL with http://packages.pfsense.org on https://my_pfsense/pkg_mgr_settings.php

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                    • S Offline
                      shocker
                      last edited by

                      Some ISP's block PFSense so try unchecking the box to Allow DNS to be overridden by DHCP on WAN and use another DNS provider like Google which is 8.8.8.8 and 8.8.4.4.  This is under System>>General Setup.

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Really?
                        What ISPs block pfSense? What is your evidence for this? How would they know?

                        Steve

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