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    Just can't figure this out!

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      The VPN's not coming up.  You sent no VPN client configuration information.  What happens when you hit the start button in Status > Services? What's in the OpenVLN log in Status > System Logs, OpenVPN tab?

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • F
        flowrider
        last edited by

        HI thanks for trying to help!
        Here's what I get when I look at Status>Services

        OpenVPN log

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Need to see more log or your OpenVPN settings. Something you have set is preventing it from even starting.

          Steve

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          • F
            flowrider
            last edited by

            I appreciate all the help.
            Here are the last 50 entries

            | Apr 6 00:00:26 openvpn[9047]: push_ifconfig_ipv6_defined = DISABLED
            Apr 6 00:00:26 openvpn[9047]: push_ifconfig_ipv6_local = ::/0
            Apr 6 00:00:26 openvpn[9047]: push_ifconfig_ipv6_remote = ::
            Apr 6 00:00:26 openvpn[9047]: enable_c2c = DISABLED
            Apr 6 00:00:26 openvpn[9047]: duplicate_cn = DISABLED
            Apr 6 00:00:26 openvpn[9047]: cf_max = 0
            Apr 6 00:00:26 openvpn[9047]: cf_per = 0
            Apr 6 00:00:26 openvpn[9047]: max_clients = 1024
            Apr 6 00:00:26 openvpn[9047]: max_routes_per_client = 256
            Apr 6 00:00:26 openvpn[9047]: auth_user_pass_verify_script = '[UNDEF]'
            Apr 6 00:00:26 openvpn[9047]: auth_user_pass_verify_script_via_file = DISABLED
            Apr 6 00:00:26 openvpn[9047]: port_share_host = '[UNDEF]'
            Apr 6 00:00:26 openvpn[9047]: port_share_port = 0
            Apr 6 00:00:26 openvpn[9047]: client = ENABLED
            Apr 6 00:00:26 openvpn[9047]: pull = ENABLED
            Apr 6 00:00:26 openvpn[9047]: auth_user_pass_file = '/etc/openvpn-password.txt'
            Apr 6 00:00:26 openvpn[9047]: OpenVPN 2.3.6 amd64-portbld-freebsd10.1 [SSL (OpenSSL)] [LZO] [MH] [IPv6] built on Feb 13 2015
            Apr 6 00:00:26 openvpn[9047]: library versions: OpenSSL 1.0.1l-freebsd 15 Jan 2015, LZO 2.09
            Apr 6 00:00:26 openvpn[9047]: MANAGEMENT: unix domain socket listening on /var/etc/openvpn/client1.sock
            Apr 6 00:00:26 openvpn[9177]: NOTE: the current –script-security setting may allow this configuration to call user-defined scripts
            Apr 6 00:00:26 openvpn[9177]: LZO compression initialized
            Apr 6 00:00:26 openvpn[9177]: Control Channel MTU parms [ L:1542 D:138 EF:38 EB:0 ET:0 EL:0 ]
            Apr 6 00:00:26 openvpn[9177]: Socket Buffers: R=[42080->65536] S=[57344->65536]
            Apr 6 00:00:26 openvpn[9177]: Data Channel MTU parms [ L:1542 D:1450 EF:42 EB:135 ET:0 EL:0 AF:3/1 ]
            Apr 6 00:00:26 openvpn[9177]: Local Options String: 'V4,dev-type tun,link-mtu 1542,tun-mtu 1500,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
            Apr 6 00:00:26 openvpn[9177]: Expected Remote Options String: 'V4,dev-type tun,link-mtu 1542,tun-mtu 1500,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
            Apr 6 00:00:26 openvpn[9177]: Local Options hash (VER=V4): '41690919'
            Apr 6 00:00:26 openvpn[9177]: Expected Remote Options hash (VER=V4): '530fdded'
            Apr 6 00:00:26 openvpn[9177]: UDPv4 link local (bound): [AF_INET]207.81.126.205
            Apr 6 00:00:26 openvpn[9177]: UDPv4 link remote: [AF_INET]104.207.136.67:1194
            Apr 6 00:00:26 openvpn[9177]: TLS: Initial packet from [AF_INET]104.207.136.67:1194, sid=88ace726 1b15bcb8
            Apr 6 00:00:26 openvpn[9177]: WARNING: this configuration may cache passwords in memory – use the auth-nocache option to prevent this
            Apr 6 00:00:26 openvpn[9177]: VERIFY OK: depth=1, C=US, ST=OH, L=Columbus, O=Private Internet Access, CN=Private Internet Access CA, emailAddress=secure@privateinternetaccess.com
            Apr 6 00:00:26 openvpn[9177]: Validating certificate key usage
            Apr 6 00:00:26 openvpn[9177]: ++ Certificate has key usage 00a0, expects 00a0
            Apr 6 00:00:26 openvpn[9177]: VERIFY KU OK
            Apr 6 00:00:26 openvpn[9177]: Validating certificate extended key usage
            Apr 6 00:00:26 openvpn[9177]: ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
            Apr 6 00:00:26 openvpn[9177]: VERIFY EKU OK
            Apr 6 00:00:26 openvpn[9177]: VERIFY OK: depth=0, C=US, ST=CA, L=LosAngeles, O=Private Internet Access, OU=Private Internet Access, CN=Private Internet Access, name=Private Internet Access, emailAddress=secure@privateinternetaccess.com
            Apr 6 00:00:26 openvpn[9177]: Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key
            Apr 6 00:00:26 openvpn[9177]: Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
            Apr 6 00:00:26 openvpn[9177]: Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key
            Apr 6 00:00:26 openvpn[9177]: Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
            Apr 6 00:00:26 openvpn[9177]: Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
            Apr 6 00:00:26 openvpn[9177]: [Private Internet Access] Peer Connection Initiated with [AF_INET]104.207.136.67:1194
            Apr 6 00:00:28 openvpn[9177]: SENT CONTROL [Private Internet Access]: 'PUSH_REQUEST' (status=1)
            Apr 6 00:00:28 openvpn[9177]: AUTH: Received control message: AUTH_FAILED
            Apr 6 00:00:28 openvpn[9177]: TCP/UDP: Closing socket
            Apr 6 00:00:28 openvpn[9177]: SIGTERM[soft,auth-failure] received, process exiting |

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by 

              AUTH: Received control message: AUTH_FAILED

              You have the wrong set of login credentials / certificates.
              Has it expired since you last used it?

              Steve

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              • F
                flowrider
                last edited by

                Which is strange because other than the password it hasn't changed. I'll try and fix that and update you.

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                • F
                  flowrider
                  last edited by

                  @stephenw10:

                  AUTH: Received control message: AUTH_FAILED

                  You have the wrong set of login credentials / certificates.
                  Has it expired since you last used it?

                  Steve

                  Nope I just checked the username and password and no go. The /etc/openvpn-password.txt is correct and I've even reset the password with no change in result.

                  Here's some screens of my OpenVPN Client screen

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                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by

                    AUTH: Received control message: AUTH_FAILED

                    Not sure what is ambiguous about that log.

                    Also, why are people insistent on using auth-user-pass files when 2.2 added the authentication fields in the GUI?

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • F
                      flowrider
                      last edited by

                      Not ambiguous at all. I'm just not well versed but I'm learning. Reason why I used what I did is because I followed the guide. I'd happily follow another updated guide!

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        I just don't get it.  The log clearly says auth failed, yet you insist your credentials are correct.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 0
                        • F
                          flowrider
                          last edited by

                          @Derelict:

                          I just don't get it.  The log clearly says auth failed, yet you insist your credentials are correct.

                          No idea what's going on. The Same user name and password works in the PIA app.

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                          • DerelictD
                            Derelict LAYER 8 Netgate
                            last edited by

                            Sure you don't have any extra characters in that file?

                            Do this:

                            Delete the following line from the Advanced settings: auth-user-pass /etc/openvpn-userpass.txt;

                            Enter your PIA username and password in the client config under User Authentication Settings

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

                            1 Reply Last reply Reply Quote 0
                            • F
                              flowrider
                              last edited by

                              Solved!
                              I worked with PIA's tech support and they issued me a new username and password which seemed to do the trick. Not too sure what went wrong but it's working now. Thank you everyone for the help!!

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                              • DerelictD
                                Derelict LAYER 8 Netgate
                                last edited by

                                I would still eliminate the (now) unnecessary admin overhead and config complexity of the credential text file.

                                Chattanooga, Tennessee, USA
                                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                1 Reply Last reply Reply Quote 0
                                • F
                                  flowrider
                                  last edited by

                                  I will do that as soon as I figure out how. I'm guessing that I can't delete anything from the /etc/ folder via the gui?

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                                  • DerelictD
                                    Derelict LAYER 8 Netgate
                                    last edited by

                                    Use the same method you used to create the file.

                                    Deleting the file is not as important as removing it from the gui config for the client as I described above.  Deleting the file will occur naturally next time you reinstall or something.

                                    Or, after the new config is confirmed working, use Diagnostics > Command Prompt and run rm /etc/openvpn-userpass.txt

                                    Chattanooga, Tennessee, USA
                                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      flowrider
                                      last edited by

                                      Thanks I will try that.

                                      And thank you for all your help. It's greatly appreciated.

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