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    [SOLVED] pfSense 2.2(.1) crashing regularly

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    30 Posts 8 Posters 10.0k Views
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    • D
      drzoidberg33
      last edited by

      Well I've ruled out a memory issue, ran full memtest last night and all okay.

      Going to install 2.2.2 to a new drive and see how that goes, then will install 2.1.5 back to the old drive.

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      • D
        drzoidberg33
        last edited by

        I've given up on 2.2.x.

        I tried everything. Memory checks out, replaced the disk, replaced the SATA cable, changed every conceivable BIOS setting.

        Things just got worse, after installing 2.2.2 once the system crashed it wouldn't be able to boot again. It would start booting but then it would take like 2 seconds for each character to appear on the screen (very weird).

        Reinstalled 2.1.5 tried to replicate the same by doing a dirty power off and it booted just fine.

        Happy staying with 2.1.5 for now, there is obviously something I have that 2.2.2 doesn't like.

        Here is a video I took of the weird boot issue:

        https://youtu.be/MPO5nAkVm7o

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          The super slow boot is a known issue. https://doc.pfsense.org/index.php/UpgradeGuide#pfSense_2.2.2_Upgrade_Notes
          Disable your serial port if you're not using it.

          Steve

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          • D
            drzoidberg33
            last edited by

            @stephenw10:

            The super slow boot is a known issue. https://doc.pfsense.org/index.php/UpgradeGuide#pfSense_2.2.2_Upgrade_Notes
            Disable your serial port if you're not using it.

            Steve

            Thanks! The original crashing problem still exists in 2.2.2 for me though, so for now staying with 2.1.5.

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            • D
              drzoidberg33
              last edited by

              Haven't had one crash since rolling back to 2.1.5. So it is most definitely something with my setup that 2.2.x doesn't like.

              I'm going to mark this topic solved.

              1 Reply Last reply Reply Quote 0
              • C
                cmb
                last edited by

                What's your configuration like? If you wouldn't mind sharing it in its entirety, that would likely be helpful. I'd like to track down what it is that's causing the crash.

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                • D
                  drzoidberg33
                  last edited by

                  @cmb:

                  What's your configuration like? If you wouldn't mind sharing it in its entirety, that would likely be helpful. I'd like to track down what it is that's causing the crash.

                  I'm not at home now, so can't remember the exact model of the motherboard (it's a Zotac ITX board) but here is what is being reported by the system for the rest of the hardware (the nfe0 interface is an onboard 10/100 NIC and re0 is a PCI-e x1 Realtek card):

                  CPU: Intel(R) Atom(TM) CPU  330  @ 1.60GHz (1600.01-MHz K8-class CPU)
                    Origin = "GenuineIntel"  Id = 0x106c2  Family = 6  Model = 1c  Stepping = 2
                    Features=0xbfe9fbff <fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>Features2=0x40e31d <sse3,dtes64,mon,ds_cpl,tm2,ssse3,cx16,xtpr,pdcm,movbe>AMD Features=0x20100800 <syscall,nx,lm>AMD Features2=0x1 <lahf>TSC: P-state invariant
                  real memory  = 4294967296 (4096 MB)
                  avail memory = 3572338688 (3406 MB)
                  ACPI APIC Table: <121009 APIC1510>
                  FreeBSD/SMP: Multiprocessor System Detected: 4 CPUs
                  FreeBSD/SMP: 1 package(s) x 2 core(s) x 2 HTT threads
                  cpu0 (BSP): APIC ID:  0
                  cpu1 (AP/HT): APIC ID:  1
                  cpu2 (AP): APIC ID:  2
                  cpu3 (AP/HT): APIC ID:  3
                  ioapic0: Changing APIC ID to 4
                  ioapic0 <version 1.1="">irqs 0-23 on motherboard
                  wlan: mac acl policy registered
                  ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
                  ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                  module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff804abaf0, 0) error 1
                  ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
                  ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                  module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff804abb90, 0) error 1
                  ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
                  ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                  module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff804abc30, 0) error 1
                  kbd1 at kbdmux0
                  cryptosoft0: <software crypto="">on motherboard
                  padlock0: No ACE support.
                  acpi0: <121009 RSDT1510> on motherboard
                  acpi0: [ITHREAD]
                  acpi0: Power Button (fixed)
                  acpi0: reservation of fefe1000, 1000 (3) failed
                  acpi0: reservation of fee01000, ff000 (3) failed
                  acpi0: reservation of fec00000, 1000 (3) failed
                  acpi0: reservation of fee00000, 1000 (3) failed
                  acpi0: reservation of 0, a0000 (3) failed
                  acpi0: reservation of 100000, dff00000 (3) failed
                  Timecounter "ACPI-fast" frequency 3579545 Hz quality 1000
                  acpi_timer0: <32-bit timer at 3.579545MHz> port 0x4008-0x400b on acpi0
                  cpu0: <acpi cpu="">on acpi0
                  cpu1: <acpi cpu="">on acpi0
                  cpu2: <acpi cpu="">on acpi0
                  cpu3: <acpi cpu="">on acpi0
                  pcib0: <acpi host-pci="" bridge="">port 0xcf8-0xcff on acpi0
                  pci0: <acpi pci="" bus="">on pcib0
                  pci0: <memory, ram="">at device 0.1 (no driver attached)
                  isab0: <pci-isa bridge="">port 0x4f00-0x4fff at device 3.0 on pci0
                  isa0: <isa bus="">on isab0
                  pci0: <memory, ram="">at device 3.1 (no driver attached)
                  pci0: <serial bus,="" smbus="">at device 3.2 (no driver attached)
                  pci0: <memory, ram="">at device 3.3 (no driver attached)
                  pci0: <processor>at device 3.5 (no driver attached)
                  ohci0: <nvidia nforce="" mcp79="" usb="" controller="">mem 0xfae7f000-0xfae7ffff irq 22 at device 4.0 on pci0
                  ohci0: [ITHREAD]
                  usbus0: <nvidia nforce="" mcp79="" usb="" controller="">on ohci0
                  ehci0: <nvidia nforce="" mcp79="" usb="" 2.0="" controller="">mem 0xfae7ec00-0xfae7ecff irq 23 at device 4.1 on pci0
                  ehci0: [ITHREAD]
                  usbus1: EHCI version 1.0
                  usbus1: <nvidia nforce="" mcp79="" usb="" 2.0="" controller="">on ehci0
                  ohci1: <nvidia nforce="" mcp79="" usb="" controller="">mem 0xfae7d000-0xfae7dfff irq 20 at device 6.0 on pci0
                  ohci1: [ITHREAD]
                  usbus2: <nvidia nforce="" mcp79="" usb="" controller="">on ohci1
                  ehci1: <nvidia nforce="" mcp79="" usb="" 2.0="" controller="">mem 0xfae7e800-0xfae7e8ff irq 21 at device 6.1 on pci0
                  ehci1: [ITHREAD]
                  usbus3: EHCI version 1.0
                  usbus3: <nvidia nforce="" mcp79="" usb="" 2.0="" controller="">on ehci1
                  pcib1: <acpi pci-pci="" bridge="">at device 9.0 on pci0
                  pci1: <acpi pci="" bus="">on pcib1
                  nfe0: <nvidia nforce="" mcp79="" networking="" adapter="">port 0xc080-0xc087 mem 0xfae7c000-0xfae7cfff,0xfae7e400-0xfae7e4ff,0xfae7e000-0xfae7e00f irq 22 at device 10.0 on pci0</nvidia>
                  miibus0: <mii bus="">on nfe0
                  rgephy0: <rtl8169s 8110s="" 8211b="" media="" interface="">PHY 3 on miibus0
                  rgephy0:  none, 10baseT, 10baseT-FDX, 10baseT-FDX-flow, 100baseTX, 100baseTX-FDX, 100baseTX-FDX-flow, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, 1000baseT-FDX-flow, 1000baseT-FDX-flow-master, auto, auto-flow
                  nfe0: [FILTER]
                  atapci0: <nvidia nforce="" mcp79="" sata300="" controller="">port 0xc000-0xc007,0xbc00-0xbc03,0xb880-0xb887,0xb800-0xb803,0xb480-0xb48f mem 0xfae7a000-0xfae7bfff irq 23 at device 11.0 on pci0
                  atapci0: [ITHREAD]
                  atapci0: AHCI v1.20 controller with 6 3Gbps ports, PM supported
                  ata2: <ata channel="">at channel 0 on atapci0
                  ata2: [ITHREAD]
                  ata3: <ata channel="">at channel 1 on atapci0
                  ata3: [ITHREAD]
                  ata4: <ata channel="">at channel 2 on atapci0
                  ata4: [ITHREAD]
                  ata5: <ata channel="">at channel 3 on atapci0
                  ata5: [ITHREAD]
                  ata6: <ata channel="">at channel 4 on atapci0
                  ata6: [ITHREAD]
                  ata7: <ata channel="">at channel 5 on atapci0
                  ata7: [ITHREAD]
                  pcib2: <acpi pci-pci="" bridge="">irq 20 at device 12.0 on pci0
                  pci2: <acpi pci="" bus="">on pcib2
                  pcib3: <acpi pci-pci="" bridge="">at device 16.0 on pci0
                  pci3: <acpi pci="" bus="">on pcib3
                  vgapci0: <vga-compatible display="">port 0xdc00-0xdc7f mem 0xfb000000-0xfbffffff,0xe0000000-0xefffffff,0xf6000000-0xf7ffffff irq 21 at device 0.0 on pci3
                  pcib4: <acpi pci-pci="" bridge="">irq 21 at device 21.0 on pci0
                  pci4: <acpi pci="" bus="">on pcib4
                  pcib5: <acpi pci-pci="" bridge="">irq 22 at device 22.0 on pci0
                  pci5: <acpi pci="" bus="">on pcib5
                  re0: <realtek 8111="" 8168="" b="" c="" cp="" d="" dp="" e="" f="" pcie="" gigabit="" ethernet="">port 0xe800-0xe8ff mem 0xfebff000-0xfebfffff,0xf9ffc000-0xf9ffffff irq 16 at device 0.0 on pci5</realtek> re0: Using 1 MSI-X message
                  re0: Chip rev. 0x2c000000
                  re0: MAC rev. 0x00000000
                  miibus1: <mii bus="">on re0
                  rgephy1: <rtl8169s 8110s="" 8211b="" media="" interface="">PHY 1 on miibus1
                  rgephy1:  none, 10baseT, 10baseT-FDX, 10baseT-FDX-flow, 100baseTX, 100baseTX-FDX, 100baseTX-FDX-flow, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, 1000baseT-FDX-flow, 1000baseT-FDX-flow-master, auto, auto-flow
                  re0: [ITHREAD]
                  pcib6: <acpi pci-pci="" bridge="">irq 23 at device 23.0 on pci0
                  pci6: <acpi pci="" bus="">on pcib6
                  pcib7: <acpi pci-pci="" bridge="">irq 20 at device 24.0 on pci0
                  pci7: <acpi pci="" bus="">on pcib7
                  acpi_button0: <power button="">on acpi0
                  uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
                  uart0: [FILTER]
                  acpi_hpet0: <high precision="" event="" timer="">iomem 0xfed00000-0xfed00fff irq 2,8 on acpi0
                  Timecounter "HPET" frequency 25000000 Hz quality 900
                  atrtc0: <at realtime="" clock="">port 0x70-0x71 on acpi0
                  sc0: <system console="">at flags 0x100 on isa0
                  sc0: VGA <16 virtual consoles, flags=0x300>
                  vga0: <generic isa="" vga="">at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
                  atkbdc0: <keyboard controller="" (i8042)="">at port 0x60,0x64 on isa0
                  atkbd0: <at keyboard="">irq 1 on atkbdc0
                  kbd0 at atkbd0
                  atkbd0: [GIANT-LOCKED]
                  atkbd0: [ITHREAD]
                  ppc0: cannot reserve I/O port range
                  p4tcc0: <cpu frequency="" thermal="" control="">on cpu0
                  p4tcc1: <cpu frequency="" thermal="" control="">on cpu1
                  p4tcc2: <cpu frequency="" thermal="" control="">on cpu2
                  p4tcc3: <cpu frequency="" thermal="" control="">on cpu3
                  Timecounters tick every 1.000 msec
                  IPsec: Initialized Security Association Processing.
                  usbus0: 12Mbps Full Speed USB v1.0
                  usbus1: 480Mbps High Speed USB v2.0
                  usbus2: 12Mbps Full Speed USB v1.0
                  usbus3: 480Mbps High Speed USB v2.0
                  ad4: 152587MB <samsung he160hj="" jf800-24="">at ata2-master UDMA100 SATA 3Gb/s</samsung>
                  ugen0.1: <nvidia>at usbus0
                  uhub0: <nvidia 1="" 9="" ohci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">on usbus0
                  ugen1.1: <nvidia>at usbus1
                  uhub1: <nvidia 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus1
                  ugen2.1: <nvidia>at usbus2
                  uhub2: <nvidia 1="" 9="" ohci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">on usbus2
                  ugen3.1: <nvidia>at usbus3
                  uhub3: <nvidia 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus3
                  uhub0: 6 ports with 6 removable, self powered
                  uhub2: 6 ports with 6 removable, self powered
                  uhub1: 6 ports with 6 removable, self powered
                  uhub3: 6 ports with 6 removable, self powered
                  SMP: AP CPU #3 Launched!
                  SMP: AP CPU #1 Launched!
                  SMP: AP CPU #2 Launched!
                  Trying to mount root from ufs:/dev/ad4s1a
                  ZFS NOTICE: Prefetch is disabled by default if less than 4GB of RAM is present;
                              to enable, add "vfs.zfs.prefetch_disable=0" to /boot/loader.conf.
                  ZFS WARNING: Recommended minimum kmem_size is 512MB; expect unstable behavior.
                              Consider tuning vm.kmem_size and vm.kmem_size_max
                              in /boot/loader.conf.
                  ZFS filesystem version 5
                  ZFS storage pool version 28
                  coretemp0: <cpu on-die="" thermal="" sensors="">on cpu0
                  coretemp1: <cpu on-die="" thermal="" sensors="">on cpu1
                  coretemp2: <cpu on-die="" thermal="" sensors="">on cpu2
                  coretemp3: <cpu on-die="" thermal="" sensors="">on cpu3</cpu></cpu></cpu></cpu></nvidia></nvidia></nvidia></nvidia></nvidia></nvidia></nvidia></nvidia></cpu></cpu></cpu></cpu></at></keyboard></generic></system></at></high></power></acpi></acpi></acpi></acpi></rtl8169s></mii></acpi></acpi></acpi></acpi></vga-compatible></acpi></acpi></acpi></acpi></ata></ata></ata></ata></ata></ata></nvidia></rtl8169s></mii></acpi></acpi></nvidia></nvidia></nvidia></nvidia></nvidia></nvidia></nvidia></nvidia></processor></memory,></serial></memory,></isa></pci-isa></memory,></acpi></acpi></acpi></acpi></acpi></acpi></software></version></lahf></syscall,nx,lm></sse3,dtes64,mon,ds_cpl,tm2,ssse3,cx16,xtpr,pdcm,movbe></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>

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                  • C
                    cmb
                    last edited by

                    Thanks, that might be helpful, though from the crash report I'm thinking it's not hardware-specific. I was more curious what software features you're using.

                    1 Reply Last reply Reply Quote 0
                    • D
                      drzoidberg33
                      last edited by

                      I just want to update this thread.

                      After rolling back to 2.1.5 I noticed that it was still crashing every now and then (although not anywhere near as much as with 2.2.2). I've come to the conclusion that it must be something with my system.

                      I'm replacing the motherboard/cpu/memory this week with new hardware and will try install 2.2.2 again and see if that helps.

                      Thanks for all the feedback so far.

                      1 Reply Last reply Reply Quote 0
                      • D
                        divsys
                        last edited by

                        Thanks for keeping everyone updated with your progress.

                        I didn't notice anywhere if you've tried replacing the power supply in this system?
                        If you're trying to eliminate possible causes of the crashes due to hardware, it's worth a try to eliminate the PS as well.

                        Just my $.02

                        -jfp

                        1 Reply Last reply Reply Quote 0
                        • D
                          drzoidberg33
                          last edited by

                          @divsys:

                          Thanks for keeping everyone updated with your progress.

                          I didn't notice anywhere if you've tried replacing the power supply in this system?
                          If you're trying to eliminate possible causes of the crashes due to hardware, it's worth a try to eliminate the PS as well.

                          Just my $.02

                          Thanks for the tip. I'll see what happens when my hardware gets here. I just have a strong suspicion it is the motherboard as my BIOS settings are getting reset out of the blue sometimes. Let's see what happens.

                          1 Reply Last reply Reply Quote 0
                          • D
                            divsys
                            last edited by

                            How old is that MB?

                            Any chance the CMOS battery is dead and mangling the BIOS at random?

                            -jfp

                            1 Reply Last reply Reply Quote 0
                            • N
                              NOYB
                              last edited by

                              Why does the subject of this thread say "[SOLVED]"?

                              1 Reply Last reply Reply Quote 0
                              • C
                                charliem
                                last edited by

                                @NOYB:

                                Why does the subject of this thread say "[SOLVED]"?

                                He 'solved' it by reverting to 2.1.5 …. so, not really a solution.  Found that it still crashed with 2.1.5, though not as often, so now he's evaluating HW problems / solutions.

                                My vote is for a dead 2032 cmos battery, dodgy power supply dropping the 'power good' signal, or (least likely) a short from MB trace to case.  I've seen all three cause these symptoms.

                                Again, thanks for following up, looking forward to the solution!

                                1 Reply Last reply Reply Quote 0
                                • D
                                  drzoidberg33
                                  last edited by

                                  Replaced CMOS battery 3 times already in the past few months. Definitely something up with the board.

                                  My new board arrived this morning. Will test it out tonight.

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    drzoidberg33
                                    last edited by

                                    New hardware in. Fresh 2.2.2 install.

                                    In case anyone is interested, this is the new board: http://www.asrock.com/mb/Intel/D1800B-ITX/

                                    So far so good, I will monitor it and report any more crashes.

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                                    • D
                                      divsys
                                      last edited by

                                      Replaced CMOS battery 3 times already in the past few months. Definitely something up with the board.

                                      Agreed! Something ugly there (unless you had a batch of lousy batteries….. not likely).

                                      My new board arrived this morning. Will test it out tonight.

                                      ….

                                      So far so good, I will monitor it and report any more crashes.

                                      Why does the subject of this thread say "[SOLVED]"?

                                      Standby - we're almost there, just a little more real world testing needed.

                                      I mean, what could possibly go wrong?  ;)

                                      -jfp

                                      1 Reply Last reply Reply Quote 0
                                      • D
                                        drzoidberg33
                                        last edited by

                                        I'm starting to feel positive now.

                                        Uptime 4 Days 00 Hour 10 Minutes 43 Seconds

                                        I'm quite confident though that the issue was with the motherboard.

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