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    DNS Resolver problems

    Scheduled Pinned Locked Moved DHCP and DNS
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    • H
      hda
      last edited by

      @Chrismallia:

      resolver listining interface I can not select LAN on its own I get
      The following input errors were detected:

      This system is configured to use the DNS Resolver as its DNS server, so Localhost or All must be selected in Network Interfaces.
      when I select local host I do ot get dns

      Correct, I forgot to point for Localhost too. Use Ctrl+mouseclick to select LAN(s) and Localhost. (But 'All' should work OK)

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      • C
        Chrismallia
        last edited by

        @hda:

        @Chrismallia:

        resolver listining interface I can not select LAN on its own I get
        The following input errors were detected:

        This system is configured to use the DNS Resolver as its DNS server, so Localhost or All must be selected in Network Interfaces.
        when I select local host I do ot get dns

        Correct, I forgot to point for Localhost too. Use Ctrl+mouseclick to select LAN(s) and Localhost. (But 'All' should work OK)

        here are the pic same problem

        7.png
        7.png_thumb
        8.png
        8.png_thumb

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        • H
          hda
          last edited by

          Then to me it looks like DNSSEC-support problem at test-site.
          You could test this with unchecking DNSSEC support. But not recommended for the ultimate Resolver use ;)

          N.B. There is another tough criterium, see Services: DNS Resolver: Advanced (Harden DNSSEC data).

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          • C
            Chrismallia
            last edited by

            @hda:

            Then to me it looks like DNSSEC-support problem at test-site.
            You could test this with unchecking DNSSEC support. But not recommended for the ultimate Resolver use ;)

            N.B. There is another tough criterium, see Services: DNS Resolver: Advanced (Harden DNSSEC data).

            Hi unchecked both but same problem. lol its a mystery

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              How do you pick "Madlina"

              in speedtest?  I want to look to what IP/FQDN your testing too..

              What city are you using that allows you to select Madlina?  Can you post a screen shot showing you picking this - see example below

              2016-03-08_091648.png
              2016-03-08_091648.png_thumb

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
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              • C
                Chrismallia
                last edited by

                Hi I am from Malta so in Malta and Madlina is where my isp servers are Melita plc

                madlina.png
                madlina.png_thumb

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Ok I am using resolver and have no issues testing to that server.

                  I would suggest you do a sniff on your machine when you try and test to that server, vs when you test to a server that works.  Or even easier enable debug..  So click on your map before you start test and type debug and you should get a window - see attached… What errors/info do you get in there?

                  enabledebug.png
                  enabledebug.png_thumb

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
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                  • C
                    Chrismallia
                    last edited by

                    @johnpoz:

                    Ok I am using resolver and have no issues testing to that server.

                    I would suggest you do a sniff on your machine when you try and test to that server, vs when you test to a server that works

                    No idea I installed pfsense on a different pc and same results it only works when I use public dns.  sorry what do you mean by doing a sniff?

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      see my edit, enable debug.

                      Does this resolve, do a nslookup or dig, use dns diag in pfsense

                      ; <<>> DiG 9.9.5-3ubuntu0.7-Ubuntu <<>> speedtest.melita.com
                      ;; global options: +cmd
                      ;; Got answer:
                      ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49494
                      ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

                      ;; OPT PSEUDOSECTION:
                      ; EDNS: version: 0, flags:; udp: 4096
                      ;; QUESTION SECTION:
                      ;speedtest.melita.com.          IN      A

                      ;; ANSWER SECTION:
                      speedtest.melita.com.  100    IN      A      212.56.138.60

                      ;; AUTHORITY SECTION:
                      melita.com.            2714    IN      NS      ns1.melitacable.com.
                      melita.com.            2714    IN      NS      ns.melitacable.com.

                      ;; Query time: 153 msec
                      ;; SERVER: 192.168.9.253#53(192.168.9.253)
                      ;; WHEN: Tue Mar 08 09:47:37 CST 2016
                      ;; MSG SIZE  rcvd: 112

                      doesthisresolve.png
                      doesthisresolve.png_thumb

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
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                      • C
                        Chrismallia
                        last edited by

                        Here is what I got

                        error.png
                        error.png_thumb

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          there is going to more to it than that - scroll through it… Can you resolve what I posted speedtest.melita.com

                          So I show socket latency fails as well, but then it goes to http latency

                          5780  INFO: socket-latency Test started at 1457451815780
                          15781  WARNING: REPLACE ME: Handle SubTest Start - socket-latency
                          30784  ERROR: Latency test returned an error: [AnchorEvent type="error" bubbles=false cancelable=false eventPhase=2] timeout
                          30785  DEBUG: test started: false
                          30786  INFO: cleaning up: socket-latency
                          30787  INFO: MethodId set to: 1
                          30887  INFO: Starting: latency
                          30889  INFO: Method: 2/2
                          30890  INFO: Method Used: http
                          30890  INFO: Starting subtest: http-latency
                          30892  INFO: http-latency Test started at 1457451830892
                          30894  WARNING: REPLACE ME: Handle SubTest Start - http-latency
                          31619  INFO: progress: 0.1  current: 719  time left: 7434  test: http-latency

                          You will have to look through the debug where it loads the file and see if you can load it..

                          Here is from their troubleshooting info

                          See I can load this - can you
                          http://speedtest.melita.com/speedtest/latency.txt

                          latencyerror.png
                          latencyerror.png_thumb
                          lattest.png
                          lattest.png_thumb

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                          • C
                            Chrismallia
                            last edited by

                            sorry here is all of it. and no I get a page error going to that url
                            12528  INFO: calculateDistances: 3100
                            12559  INFO: calculateDistances: 3200
                            12579  INFO: calculateDistances: 3300
                            12594  INFO: calculateDistances: 3400
                            12607  INFO: calculateDistances: 3500
                            12619  INFO: calculateDistances: 3600
                            12634  INFO: calculateDistances: 3700
                            12648  INFO: calculateDistances: 3800
                            12671  INFO: calculateDistances: 3900
                            12700  INFO: calculateDistances: 4000
                            12729  INFO: calculateDistances: 4100
                            12748  INFO: calculateDistances: 4200
                            12759  INFO: calculateDistances: 4300
                            12765  INFO: calculateDistances: 4400
                            12767  INFO: Distances loaded: 39164
                            12947  INFO: Distances sorted
                            12947  INFO: TileMapContainer.placeMarkers
                            12950  INFO: place markers: 6
                            12951  INFO: Current Zoom Level: 6 - max Distance: 20 distance pairs: 39164
                            12965  INFO: getMarkers Done
                            12965  INFO: Groups: 4484
                            13250  INFO: markers placed: 4487
                            13251  INFO: Table Map Dragger Loaded
                            13252  INFO: load topmap
                            13252  INFO: object Added: topmap
                            13252  INFO: [object _-Ei]
                            13252  INFO: 114.5 11.45
                            13252  INFO: 5
                            13253  INFO: wavehash:undefined
                            14367  INFO: bring to front
                            14376  INFO: 2495,2497,2492,2494,2498
                            14376  INFO: 2496,2498,2493,2495,2499
                            44290  INFO: onRelease Dragger
                            44290  INFO: Stopped panning, top left: 38.34277,8.96346, center: 35.93469,14.47860, bottom right: 33.45097,19.99374, zoom: 6
                            52290  INFO: Showing debug window
                            59086  INFO: bring to front
                            59100  INFO: 2495,2497,2492,2494,2498
                            59101  INFO: 2496,2498,2493,2495,2499
                            60765  INFO: onRelease Dragger
                            60767  INFO: serverflyoutbutton click
                            60769  INFO: removed old dragger
                            60773  INFO: wavehash:undefined
                            60774  INFO: stopTimer current Count:8310865169
                            60775  INFO: stopTimer desired Count:8310866837
                            60775  INFO: ServerId set to: 2493
                            60981  INFO: trackEvent: test_started
                            60984  INFO: serverflyout click
                            61297  INFO: delete object: [object _-9W]
                            61530  INFO: Tile Map Container Loaded
                            61535  INFO: object Added: tabletilemapcontainer
                            61565  INFO: y: 103  factor: 1.819078947368421
                            61565  INFO: y: 105  factor: 1.838815789473684
                            62044  INFO: object Added: test
                            62045  INFO: object Added: speedtest
                            62047  INFO: object Added: speedtest-download-graph
                            62049  INFO: object Added: finalresults
                            62051  INFO: object Added: speedtest-download-graph-final
                            62531  INFO: MethodId set to: 0
                            62531  INFO: Vars: preferredserverid=2992
                            62532  INFO: Vars: startmode=serverclick
                            62533  INFO: Vars: promo=
                            62534  INFO: Starting test
                            62537  INFO: Starting: throttling
                            62541  INFO: Method: 1/2
                            62542  INFO: Method Used: tcp
                            62545  INFO: Method: 1/2
                            62546  INFO: Method Used: tcp
                            62547  INFO: Starting: latency
                            62549  INFO: Method: 1/2
                            62550  INFO: Method Used: tcp
                            62553  INFO: Starting subtest: socket-latency
                            62558  INFO: socket-latency Test started at 1457451962558
                            62561  WARNING: REPLACE ME: Handle SubTest Start - socket-latency
                            77562  ERROR: Latency test returned an error: [AnchorEvent type="error" bubbles=false cancelable=false eventPhase=2] timeout
                            77565  DEBUG: test started: false
                            77567  INFO: cleaning up: socket-latency
                            77569  INFO: MethodId set to: 1
                            77662  INFO: Starting: latency
                            77666  INFO: Method: 2/2
                            77667  INFO: Method Used: http
                            77668  INFO: Starting subtest: http-latency
                            77671  INFO: http-latency Test started at 1457451977671
                            77676  WARNING: REPLACE ME: Handle SubTest Start - http-latency
                            82562  ERROR: SocketConnection 0 securityErrorHandler: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
                            88997  ERROR: Latency test returned an error while trying to read the latency file.
                            88998  DEBUG: test started: false
                            89003  INFO: Loading Error Strings
                            89005  INFO: MethodId set to: 0
                            89006  INFO: Vars: preferredserverid=2992
                            89007  INFO: Vars: startmode=serverclick
                            89010  INFO: Vars: promo=
                            89012  INFO: Closing all TCP connections
                            89014  INFO: Connections closed: 0
                            89017  WARNING: REPLACE ME: HandleFatal - http-latency
                            89021  INFO: EndTestHandler Loaded
                            89027  INFO: object Added: endtest
                            89045  INFO: trackEvent: test_error
                            89999  ERROR: UNCAUGHT ERROR
                            90002  ERROR: ArgumentError: Error #2109
                            90011  ERROR: UNCAUGHT ERROR
                            90013  ERROR: ArgumentError: Error #2109
                            65989  ERROR: UNCAUGHT ERROR
                            65991  ERROR: ArgumentError: Error #2109
                            66008  ERROR: UNCAUGHT ERROR
                            66012  ERROR: ArgumentError: Error #2109
                            66027  ERROR: UNCAUGHT ERROR
                            66029  ERROR: ArgumentError: Error #2109
                            11535  ERROR: UNCAUGHT ERROR
                            11539  ERROR: ArgumentError: Error #2109
                            11746  ERROR: UNCAUGHT ERROR
                            11747  ERROR: ArgumentError: Error #2109
                            11838  ERROR: UNCAUGHT ERROR
                            11839  ERROR: ArgumentError: Error #2109
                            13307  ERROR: UNCAUGHT ERROR
                            13308  ERROR: ArgumentError: Error #2109
                            13329  ERROR: UNCAUGHT ERROR
                            13331  ERROR: ArgumentError: Error #2109
                            13338  ERROR: UNCAUGHT ERROR
                            13341  ERROR: ArgumentError: Error #2109
                            19624  ERROR: UNCAUGHT ERROR
                            19627  ERROR: ArgumentError: Error #2109
                            19682  ERROR: UNCAUGHT ERROR
                            19683  ERROR: ArgumentError: Error #2109
                            19705  ERROR: UNCAUGHT ERROR
                            19706  ERROR: ArgumentError: Error #2109
                            20744  ERROR: UNCAUGHT ERROR
                            20747  ERROR: ArgumentError: Error #2109
                            20757  ERROR: UNCAUGHT ERROR
                            20760  ERROR: ArgumentError: Error #2109
                            84523  ERROR: UNCAUGHT ERROR
                            84527  ERROR: ArgumentError: Error #2109

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              I don't see in there where your even getting the server name you want to test too..

                              Looks to be more an error in your speedtest applet than any sort of network problem.. Not sure how you can get any test to work if you don't get the server url to go to.. See in my debug where it use the url http://speedtest.melita.com/

                              I don't see any server url anywhere in that debug log.. did you start it after you click on the server?  Start the debug before you pick your server, and try it with a server that works.  You should see the url your going to for test when you pick a different server.

                              Also validate that you can resolve

                              speedtest.melita.com

                              can you load this
                              http://speedtest.melita.com/speedtest/latency.txt

                              just direct in your browser?

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

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                              • C
                                Chrismallia
                                last edited by

                                @johnpoz:

                                can you load this
                                http://speedtest.melita.com/speedtest/latency.txt

                                just direct in your browser?

                                No I get a page error in my browser, do you want logs of server that works? I tried other browsers PCs and phone still the same error

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  what do you get when you try and resolve it.. Use nslookup, or dig or drill or even the diag lookup page on pfsense.

                                  Try to ping the name - does it come back with IP or unknown host, etc.

                                  Let me see if that domain has dnssec enabled that is broken

                                  edit: I don't show them having dnssec available… But its quite possible your having issue with connectivity to their authoritative servers..

                                  But I do show their dns to be hosed from online testers

                                  I show their 1 server for sure not answering

                                  ;; ANSWER SECTION:
                                  melita.com.            3600    IN      NS      ns1.melitacable.com.
                                  melita.com.            3600    IN      NS      ns.melitacable.com.

                                  ;; ADDITIONAL SECTION:
                                  ns.melitacable.com.    3600    IN      A      212.56.128.132
                                  ns1.melitacable.com.    3600    IN      A      212.56.128.196

                                  so while .196 answers, I can not get a response from .132

                                  ; <<>> DiG 9.9.5-3ubuntu0.7-Ubuntu <<>> @212.56.128.132 melita.com NS
                                  ; (1 server found)
                                  ;; global options: +cmd
                                  ;; connection timed out; no servers could be reached

                                  So it would seem they have issues.. Might be connectivity from parts of the world, etc.

                                  Well now another query works... So they could be having issues.. If your resolving and having problems talking to their NS then yes that could explain why using forwarder works since your just asking for something that a NS already has cached.

                                  dnsproblems.png
                                  dnsproblems.png_thumb

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • C
                                    Chrismallia
                                    last edited by

                                    In the browser I get
                                    This webpage is not available

                                    DNS_PROBE_FINISHED_NXDOMAIN

                                    In pfsense dns lookup I get

                                    Host must be a valid hostname or IP address.

                                    In cmd ipconfig I get

                                    Ping request could not find host http://speedtest.melita.com/speedtest/latency.txt. Please check the name and try again.

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by

                                      yeah your having issues resolving their dns… you could try a trace in say nslookup or dig.

                                      But that explains your problem - your having problems resolving that domain..  You could try putting in a host over ride.

                                      I show that server resolving to.. 212.56.138.60

                                      So in the resolver create a host override for speedtest with melita.com as domain and that IP.. then see if you can ping by name

                                      Where I see a major issue is they have a TTL of 100 seconds

                                      So when they do resolve, it doesn't stay cached long

                                      ;; ANSWER SECTION:
                                      speedtest.melita.com.  100    IN      A      212.56.138.60

                                      ;; AUTHORITY SECTION:
                                      melita.com.            3600    IN      NS      ns.melitacable.com.
                                      melita.com.            3600    IN      NS      ns1.melitacable.com.

                                      ;; ADDITIONAL SECTION:
                                      ns.melitacable.com.    3600    IN      A      212.56.128.132
                                      ns1.melitacable.com.    3600    IN      A      212.56.128.196

                                      Trying to query their servers seems to be hit and miss.. Sometimes it works, and then it fails… So even when you do get it resolved, it only stays cached for 100 seconds.

                                      If they are your isp you might want to contact them their dns is messed up!!!

                                      Their SOA is WRONG too...

                                      ;; QUESTION SECTION:
                                      ;speedtest.melita.com.          IN      SOA

                                      ;; AUTHORITY SECTION:
                                      melita.com.            3561    IN      SOA    helium.melitacable.com. domains.melitacable.com. 2016022500 28800 7200 2419200 86400

                                      SOA should point to 1 of their name servers..

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                      • C
                                        Chrismallia
                                        last edited by

                                        wow your Great so that explains it you should come to Malta and give them a lecture lol ye they are my ISP  that might explane some issues they are having with internet disconnects and slow downs ? everyone is complaining and they say they have no problems lol.  Please how can I donate something to Thank  you for the hole day you spent with me and for all the work?

                                        1 Reply Last reply Reply Quote 1
                                        • C
                                          Chrismallia
                                          last edited by

                                          And btw for plex under advance alternative host name I put plex.direct and it is now working great. I can't thank you enough

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                                          • C
                                            Chrismallia
                                            last edited by

                                            I just gave $20 to free bsd from your link https://www.freebsdfoundation.org/donate/ and have the email to prove it if you would like to see. I also thankt you in the comment  box. Regards friend and thank you again

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