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    DNS Resolver problems

    Scheduled Pinned Locked Moved DHCP and DNS
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by

      see my edit, enable debug.

      Does this resolve, do a nslookup or dig, use dns diag in pfsense

      ; <<>> DiG 9.9.5-3ubuntu0.7-Ubuntu <<>> speedtest.melita.com
      ;; global options: +cmd
      ;; Got answer:
      ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49494
      ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

      ;; OPT PSEUDOSECTION:
      ; EDNS: version: 0, flags:; udp: 4096
      ;; QUESTION SECTION:
      ;speedtest.melita.com.          IN      A

      ;; ANSWER SECTION:
      speedtest.melita.com.  100    IN      A      212.56.138.60

      ;; AUTHORITY SECTION:
      melita.com.            2714    IN      NS      ns1.melitacable.com.
      melita.com.            2714    IN      NS      ns.melitacable.com.

      ;; Query time: 153 msec
      ;; SERVER: 192.168.9.253#53(192.168.9.253)
      ;; WHEN: Tue Mar 08 09:47:37 CST 2016
      ;; MSG SIZE  rcvd: 112

      doesthisresolve.png
      doesthisresolve.png_thumb

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

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      • C
        Chrismallia
        last edited by

        Here is what I got

        error.png
        error.png_thumb

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          there is going to more to it than that - scroll through it… Can you resolve what I posted speedtest.melita.com

          So I show socket latency fails as well, but then it goes to http latency

          5780  INFO: socket-latency Test started at 1457451815780
          15781  WARNING: REPLACE ME: Handle SubTest Start - socket-latency
          30784  ERROR: Latency test returned an error: [AnchorEvent type="error" bubbles=false cancelable=false eventPhase=2] timeout
          30785  DEBUG: test started: false
          30786  INFO: cleaning up: socket-latency
          30787  INFO: MethodId set to: 1
          30887  INFO: Starting: latency
          30889  INFO: Method: 2/2
          30890  INFO: Method Used: http
          30890  INFO: Starting subtest: http-latency
          30892  INFO: http-latency Test started at 1457451830892
          30894  WARNING: REPLACE ME: Handle SubTest Start - http-latency
          31619  INFO: progress: 0.1  current: 719  time left: 7434  test: http-latency

          You will have to look through the debug where it loads the file and see if you can load it..

          Here is from their troubleshooting info

          See I can load this - can you
          http://speedtest.melita.com/speedtest/latency.txt

          latencyerror.png
          latencyerror.png_thumb
          lattest.png
          lattest.png_thumb

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • C
            Chrismallia
            last edited by

            sorry here is all of it. and no I get a page error going to that url
            12528  INFO: calculateDistances: 3100
            12559  INFO: calculateDistances: 3200
            12579  INFO: calculateDistances: 3300
            12594  INFO: calculateDistances: 3400
            12607  INFO: calculateDistances: 3500
            12619  INFO: calculateDistances: 3600
            12634  INFO: calculateDistances: 3700
            12648  INFO: calculateDistances: 3800
            12671  INFO: calculateDistances: 3900
            12700  INFO: calculateDistances: 4000
            12729  INFO: calculateDistances: 4100
            12748  INFO: calculateDistances: 4200
            12759  INFO: calculateDistances: 4300
            12765  INFO: calculateDistances: 4400
            12767  INFO: Distances loaded: 39164
            12947  INFO: Distances sorted
            12947  INFO: TileMapContainer.placeMarkers
            12950  INFO: place markers: 6
            12951  INFO: Current Zoom Level: 6 - max Distance: 20 distance pairs: 39164
            12965  INFO: getMarkers Done
            12965  INFO: Groups: 4484
            13250  INFO: markers placed: 4487
            13251  INFO: Table Map Dragger Loaded
            13252  INFO: load topmap
            13252  INFO: object Added: topmap
            13252  INFO: [object _-Ei]
            13252  INFO: 114.5 11.45
            13252  INFO: 5
            13253  INFO: wavehash:undefined
            14367  INFO: bring to front
            14376  INFO: 2495,2497,2492,2494,2498
            14376  INFO: 2496,2498,2493,2495,2499
            44290  INFO: onRelease Dragger
            44290  INFO: Stopped panning, top left: 38.34277,8.96346, center: 35.93469,14.47860, bottom right: 33.45097,19.99374, zoom: 6
            52290  INFO: Showing debug window
            59086  INFO: bring to front
            59100  INFO: 2495,2497,2492,2494,2498
            59101  INFO: 2496,2498,2493,2495,2499
            60765  INFO: onRelease Dragger
            60767  INFO: serverflyoutbutton click
            60769  INFO: removed old dragger
            60773  INFO: wavehash:undefined
            60774  INFO: stopTimer current Count:8310865169
            60775  INFO: stopTimer desired Count:8310866837
            60775  INFO: ServerId set to: 2493
            60981  INFO: trackEvent: test_started
            60984  INFO: serverflyout click
            61297  INFO: delete object: [object _-9W]
            61530  INFO: Tile Map Container Loaded
            61535  INFO: object Added: tabletilemapcontainer
            61565  INFO: y: 103  factor: 1.819078947368421
            61565  INFO: y: 105  factor: 1.838815789473684
            62044  INFO: object Added: test
            62045  INFO: object Added: speedtest
            62047  INFO: object Added: speedtest-download-graph
            62049  INFO: object Added: finalresults
            62051  INFO: object Added: speedtest-download-graph-final
            62531  INFO: MethodId set to: 0
            62531  INFO: Vars: preferredserverid=2992
            62532  INFO: Vars: startmode=serverclick
            62533  INFO: Vars: promo=
            62534  INFO: Starting test
            62537  INFO: Starting: throttling
            62541  INFO: Method: 1/2
            62542  INFO: Method Used: tcp
            62545  INFO: Method: 1/2
            62546  INFO: Method Used: tcp
            62547  INFO: Starting: latency
            62549  INFO: Method: 1/2
            62550  INFO: Method Used: tcp
            62553  INFO: Starting subtest: socket-latency
            62558  INFO: socket-latency Test started at 1457451962558
            62561  WARNING: REPLACE ME: Handle SubTest Start - socket-latency
            77562  ERROR: Latency test returned an error: [AnchorEvent type="error" bubbles=false cancelable=false eventPhase=2] timeout
            77565  DEBUG: test started: false
            77567  INFO: cleaning up: socket-latency
            77569  INFO: MethodId set to: 1
            77662  INFO: Starting: latency
            77666  INFO: Method: 2/2
            77667  INFO: Method Used: http
            77668  INFO: Starting subtest: http-latency
            77671  INFO: http-latency Test started at 1457451977671
            77676  WARNING: REPLACE ME: Handle SubTest Start - http-latency
            82562  ERROR: SocketConnection 0 securityErrorHandler: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
            88997  ERROR: Latency test returned an error while trying to read the latency file.
            88998  DEBUG: test started: false
            89003  INFO: Loading Error Strings
            89005  INFO: MethodId set to: 0
            89006  INFO: Vars: preferredserverid=2992
            89007  INFO: Vars: startmode=serverclick
            89010  INFO: Vars: promo=
            89012  INFO: Closing all TCP connections
            89014  INFO: Connections closed: 0
            89017  WARNING: REPLACE ME: HandleFatal - http-latency
            89021  INFO: EndTestHandler Loaded
            89027  INFO: object Added: endtest
            89045  INFO: trackEvent: test_error
            89999  ERROR: UNCAUGHT ERROR
            90002  ERROR: ArgumentError: Error #2109
            90011  ERROR: UNCAUGHT ERROR
            90013  ERROR: ArgumentError: Error #2109
            65989  ERROR: UNCAUGHT ERROR
            65991  ERROR: ArgumentError: Error #2109
            66008  ERROR: UNCAUGHT ERROR
            66012  ERROR: ArgumentError: Error #2109
            66027  ERROR: UNCAUGHT ERROR
            66029  ERROR: ArgumentError: Error #2109
            11535  ERROR: UNCAUGHT ERROR
            11539  ERROR: ArgumentError: Error #2109
            11746  ERROR: UNCAUGHT ERROR
            11747  ERROR: ArgumentError: Error #2109
            11838  ERROR: UNCAUGHT ERROR
            11839  ERROR: ArgumentError: Error #2109
            13307  ERROR: UNCAUGHT ERROR
            13308  ERROR: ArgumentError: Error #2109
            13329  ERROR: UNCAUGHT ERROR
            13331  ERROR: ArgumentError: Error #2109
            13338  ERROR: UNCAUGHT ERROR
            13341  ERROR: ArgumentError: Error #2109
            19624  ERROR: UNCAUGHT ERROR
            19627  ERROR: ArgumentError: Error #2109
            19682  ERROR: UNCAUGHT ERROR
            19683  ERROR: ArgumentError: Error #2109
            19705  ERROR: UNCAUGHT ERROR
            19706  ERROR: ArgumentError: Error #2109
            20744  ERROR: UNCAUGHT ERROR
            20747  ERROR: ArgumentError: Error #2109
            20757  ERROR: UNCAUGHT ERROR
            20760  ERROR: ArgumentError: Error #2109
            84523  ERROR: UNCAUGHT ERROR
            84527  ERROR: ArgumentError: Error #2109

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              I don't see in there where your even getting the server name you want to test too..

              Looks to be more an error in your speedtest applet than any sort of network problem.. Not sure how you can get any test to work if you don't get the server url to go to.. See in my debug where it use the url http://speedtest.melita.com/

              I don't see any server url anywhere in that debug log.. did you start it after you click on the server?  Start the debug before you pick your server, and try it with a server that works.  You should see the url your going to for test when you pick a different server.

              Also validate that you can resolve

              speedtest.melita.com

              can you load this
              http://speedtest.melita.com/speedtest/latency.txt

              just direct in your browser?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • C
                Chrismallia
                last edited by

                @johnpoz:

                can you load this
                http://speedtest.melita.com/speedtest/latency.txt

                just direct in your browser?

                No I get a page error in my browser, do you want logs of server that works? I tried other browsers PCs and phone still the same error

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  what do you get when you try and resolve it.. Use nslookup, or dig or drill or even the diag lookup page on pfsense.

                  Try to ping the name - does it come back with IP or unknown host, etc.

                  Let me see if that domain has dnssec enabled that is broken

                  edit: I don't show them having dnssec available… But its quite possible your having issue with connectivity to their authoritative servers..

                  But I do show their dns to be hosed from online testers

                  I show their 1 server for sure not answering

                  ;; ANSWER SECTION:
                  melita.com.            3600    IN      NS      ns1.melitacable.com.
                  melita.com.            3600    IN      NS      ns.melitacable.com.

                  ;; ADDITIONAL SECTION:
                  ns.melitacable.com.    3600    IN      A      212.56.128.132
                  ns1.melitacable.com.    3600    IN      A      212.56.128.196

                  so while .196 answers, I can not get a response from .132

                  ; <<>> DiG 9.9.5-3ubuntu0.7-Ubuntu <<>> @212.56.128.132 melita.com NS
                  ; (1 server found)
                  ;; global options: +cmd
                  ;; connection timed out; no servers could be reached

                  So it would seem they have issues.. Might be connectivity from parts of the world, etc.

                  Well now another query works... So they could be having issues.. If your resolving and having problems talking to their NS then yes that could explain why using forwarder works since your just asking for something that a NS already has cached.

                  dnsproblems.png
                  dnsproblems.png_thumb

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • C
                    Chrismallia
                    last edited by

                    In the browser I get
                    This webpage is not available

                    DNS_PROBE_FINISHED_NXDOMAIN

                    In pfsense dns lookup I get

                    Host must be a valid hostname or IP address.

                    In cmd ipconfig I get

                    Ping request could not find host http://speedtest.melita.com/speedtest/latency.txt. Please check the name and try again.

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      yeah your having issues resolving their dns… you could try a trace in say nslookup or dig.

                      But that explains your problem - your having problems resolving that domain..  You could try putting in a host over ride.

                      I show that server resolving to.. 212.56.138.60

                      So in the resolver create a host override for speedtest with melita.com as domain and that IP.. then see if you can ping by name

                      Where I see a major issue is they have a TTL of 100 seconds

                      So when they do resolve, it doesn't stay cached long

                      ;; ANSWER SECTION:
                      speedtest.melita.com.  100    IN      A      212.56.138.60

                      ;; AUTHORITY SECTION:
                      melita.com.            3600    IN      NS      ns.melitacable.com.
                      melita.com.            3600    IN      NS      ns1.melitacable.com.

                      ;; ADDITIONAL SECTION:
                      ns.melitacable.com.    3600    IN      A      212.56.128.132
                      ns1.melitacable.com.    3600    IN      A      212.56.128.196

                      Trying to query their servers seems to be hit and miss.. Sometimes it works, and then it fails… So even when you do get it resolved, it only stays cached for 100 seconds.

                      If they are your isp you might want to contact them their dns is messed up!!!

                      Their SOA is WRONG too...

                      ;; QUESTION SECTION:
                      ;speedtest.melita.com.          IN      SOA

                      ;; AUTHORITY SECTION:
                      melita.com.            3561    IN      SOA    helium.melitacable.com. domains.melitacable.com. 2016022500 28800 7200 2419200 86400

                      SOA should point to 1 of their name servers..

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 1
                      • C
                        Chrismallia
                        last edited by

                        wow your Great so that explains it you should come to Malta and give them a lecture lol ye they are my ISP  that might explane some issues they are having with internet disconnects and slow downs ? everyone is complaining and they say they have no problems lol.  Please how can I donate something to Thank  you for the hole day you spent with me and for all the work?

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                        • C
                          Chrismallia
                          last edited by

                          And btw for plex under advance alternative host name I put plex.direct and it is now working great. I can't thank you enough

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                          • C
                            Chrismallia
                            last edited by

                            I just gave $20 to free bsd from your link https://www.freebsdfoundation.org/donate/ and have the email to prove it if you would like to see. I also thankt you in the comment  box. Regards friend and thank you again

                            1 Reply Last reply Reply Quote 1
                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              No problem - thanks for the donation.. You use to be able to donate direct to pfsense, but this is how they want donations now.

                              I do this for fun, I like tech problems and helping people resolve them.  Getting useful info is normally the hard part.

                              Yeah I would say they are having all kinds of issues.  Is that the dns they hand out to their subscribers?  Or is that just their authoritative dns for their own domain?  When you let pfsense get dns from your isp what IPs do you get?  It doesn't seem to be an open resolver so that is good ;)  I get a refused when try and query say google.com off of them.

                              What I can see as problems is that SOA helium.melitacable.com is not even a valid record in their nameservers.  I see that both the name servers are on the same ASN (same network) looks to be the same class C.  This is BAD IDEA!!!  If problem with that network both nameservers are down..  Most likely they are in the same location too, this is bad - what happens if location has outage?

                              The SOA expire is quite long at 2419200, this should be more like 1 week, 2 weeks tops not 28 days (4 weeks)

                              Doesn't look like their MX accepts mail for postmaster, which is BAD..  And breaks all kinds of rfc's and there isn't even a SPF record.. Some fly by night shitty little ISP to be sure ;)

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              1 Reply Last reply Reply Quote 1
                              • C
                                Chrismallia
                                last edited by

                                Here are the dns I get when I let pfsense use there dns 212.56.129.228 and
                                212.56.132.20  :)
                                Unfortunately  Here in Malta we only have Melita. VODAFONE (4G) and another is GO but GO do not have fiber everywhere yet, :) when you have time is it possible for you to check on GO please? and tell me if they are better. O n speedtest there server are MARSA that by the way speedtest works fine for me when I use there servers :)  and if possible  Vodafone is b'kara. Thanks again for all your help  thanks to you I will choose the better ISP when available

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  well those ns are not open for people to query them when not on that isp… When I try and query them I get refused.  Which is typical setup for ISP name servers.

                                  Is this your go site?

                                  https://www.go.com.mt

                                  They have some issues with their dns as well.. Its not that hard people ;) heheheh

                                  They got no glue for 2 of their names servers, they have 4 of them.  They are running old version of Bind on atleast 2 of them.

                                  195.38.30.13: "9.3.6-P1-RedHat-9.3.6-25.P1.el5_11.3"

                                  That was Deprecated back in like 2009... WTF???

                                  They got the same issue where their listed SOA doesn't have record ns1.go.com.nt -- and I show ns1 and ns2 being open you can query them for www.google.com and get an answer..

                                  Based solely on their shameful setup of their authoritative name servers for their own freaking domain I would say yeah they have basic lack of technical skill required to run a freaking ISP ;)  But that just me an grumpy old man on the internet that has been doing this for 30 some years ;)

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • C
                                    Chrismallia
                                    last edited by

                                    loooll yes that go site hehehe wow 1 worse then the other lool. sorry but have you checked the vodafone that is the last one lol? I really love your opinions lool

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