Need somebody help about NUT and APC ups
-
Hi, all
I have bought new APC usp model BK500EI, that I already checked it support by NUT package. but when I make it joining together I got an error.
on GUI
Monitoring: Local UPS ERROR: NUT is enabled, however the service is not running!
on consol
#/usr/local/etc/rc.d/nut.sh restart starting usbhid-ups Network UPS Tools - UPS driver controller 2.6.5 Network UPS Tools - Generic HID driver 0.37 (2.6.5) USB communication driver 0.31 Using subdriver: APC HID 0.95 libusb_get_report: Unknown error Can't initialize data from HID UPS Driver failed to start (exit status=1) usbhid-ups failed to start
on configuration GUI, I put only local UPS Settings section
Local UPS Name: BK500EI Local UPS Model: APC Back-UPS USB Local UPS Port : Auto (USB Only) Local UPS Generic Type: blank Local UPS Cable Type: blank
log from dmesg
ugen0.2: <american power="" conversion=""> at usbus0</american>
This ups model : http://www.apc.com/resource/include/techspec_index.cfm?base_sku=bk500ei
pfsense 2.1
nut 2.6.4 pkg 2.0connected with usb cable.
Thank
-
another information from debug.
/usr/local/libexec/nut/usbhid-ups -u root -DD -a BK500EI Network UPS Tools - Generic HID driver 0.37 (2.6.5) USB communication driver 0.31 0.000000 debug level is '2' 0.002928 upsdrv_initups... 0.004800 Checking device (051D/0002) (/dev/usb//dev/ugen0.2) 0.068574 - VendorID: 051d 0.068633 - ProductID: 0002 0.068671 - Manufacturer: American Power Conversion 0.068700 - Product: Back-UPS CS 500 FW:808.q10 .I USB FW:q10 0.068729 - Serial Number: 4B1240P0XXXX 0.068755 - Bus: /dev/usb 0.068782 Trying to match device 0.068839 Device matches 0.559693 HID descriptor length 1217 0.810598 Report Descriptor size = 1217 0.813287 Using subdriver: APC HID 0.95 0.818618 Path: UPS.PowerSummary.iProduct, Type: Feature, ReportID: 0x01, Offset: 0, Size: 8, Value: 1 0.824644 Path: UPS.PowerSummary.iSerialNumber, Type: Feature, ReportID: 0x02, Offset: 0, Size: 8, Value: 2 0.830631 Path: UPS.PowerSummary.iManufacturer, Type: Feature, ReportID: 0x03, Offset: 0, Size: 8, Value: 3 0.836620 Path: UPS.PowerSummary.iOEMInformation, Type: Feature, ReportID: 0x04, Offset: 0, Size: 8, Value: 3 0.842627 Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, ReportID: 0x05, Offset: 0, Size: 8, Value: 4 0.848622 Path: UPS.PowerSummary.Rechargeable, Type: Feature, ReportID: 0x06, Offset: 0, Size: 8, Value: 1 0.848718 Path: UPS.PowerSummary.CapacityMode, Type: Feature, ReportID: 0x06, Offset: 8, Size: 8, Value: 2 0.854624 Path: UPS.PowerSummary.DesignCapacity, Type: Feature, ReportID: 0x0e, Offset: 0, Size: 8, Value: 100 0.854720 Path: UPS.PowerSummary.FullChargeCapacity, Type: Feature, ReportID: 0x0e, Offset: 8, Size: 8, Value: 100 0.860631 Path: UPS.PowerSummary.RemainingCapacity, Type: Input, ReportID: 0x0c, Offset: 0, Size: 8, Value: 100 0.860726 Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, ReportID: 0x0c, Offset: 0, Size: 8, Value: 100 0.866630 Path: UPS.PowerSummary.CapacityGranularity1, Type: Feature, ReportID: 0x10, Offset: 0, Size: 8, Value: 1 0.866731 Path: UPS.PowerSummary.CapacityGranularity2, Type: Feature, ReportID: 0x10, Offset: 8, Size: 8, Value: 1 0.872628 Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature, ReportID: 0x0f, Offset: 0, Size: 8, Value: 50 0.878636 Path: UPS.PowerSummary.RemainingCapacityLimit, Type: Feature, ReportID: 0x11, Offset: 0, Size: 8, Value: 10 0.884625 Path: UPS.PowerSummary.ManufacturerDate, Type: Feature, ReportID: 0x09, Offset: 0, Size: 16, Value: 16705 0.890662 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Input, ReportID: 0x0d, Offset: 0, Size: 16, Value: 2955 0.890765 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature, ReportID: 0x0d, Offset: 0, Size: 16, Value: 2955 0.896634 Path: UPS.PowerSummary.DelayBeforeShutdown, Type: Feature, ReportID: 0x12, Offset: 0, Size: 16, Value: -1 0.902697 Path: UPS.PowerSummary.DelayBeforeReboot, Type: Feature, ReportID: 0x13, Offset: 0, Size: 24, Value: 0 0.908675 Path: UPS.PowerSummary.RemainingTimeLimit, Type: Feature, ReportID: 0x08, Offset: 0, Size: 16, Value: 120 0.914720 Path: UPS.PowerSummary.ConfigVoltage, Type: Feature, ReportID: 0x0a, Offset: 0, Size: 16, Value: 12 0.920660 Path: UPS.PowerSummary.Voltage, Type: Feature, ReportID: 0x0b, Offset: 0, Size: 16, Value: 13.59 0.926717 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, ReportID: 0x14, Offset: 0, Size: 8, Value: 2 0.932716 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Input, ReportID: 0x07, Offset: 0, Size: 1, Value: 0 0.932826 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature, ReportID: 0x07, Offset: 0, Size: 1, Value: 0 0.932903 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Input, ReportID: 0x07, Offset: 1, Size: 1, Value: 0 0.932978 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature, ReportID: 0x07, Offset: 1, Size: 1, Value: 0 0.933070 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Input, ReportID: 0x07, Offset: 2, Size: 1, Value: 1 0.933152 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature, ReportID: 0x07, Offset: 2, Size: 1, Value: 1 0.933394 Path: UPS.PowerSummary.PresentStatus.BatteryPresent, Type: Input, ReportID: 0x07, Offset: 3, Size: 1, Value: 1 0.933528 Path: UPS.PowerSummary.PresentStatus.BatteryPresent, Type: Feature, ReportID: 0x07, Offset: 3, Size: 1, Value: 1 0.933639 Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Input, ReportID: 0x07, Offset: 4, Size: 1, Value: 0 0.933725 Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, ReportID: 0x07, Offset: 4, Size: 1, Value: 0 0.933818 Path: UPS.PowerSummary.PresentStatus.ShutdownRequested, Type: Input, ReportID: 0x07, Offset: 5, Size: 1, Value: 0 0.933894 Path: UPS.PowerSummary.PresentStatus.ShutdownRequested, Type: Feature, ReportID: 0x07, Offset: 5, Size: 1, Value: 0 0.933970 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Input, ReportID: 0x07, Offset: 6, Size: 1, Value: 0 0.934046 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Feature, ReportID: 0x07, Offset: 6, Size: 1, Value: 0 0.934137 Path: UPS.PowerSummary.PresentStatus.RemainingTimeLimitExpired, Type: Input, ReportID: 0x07, Offset: 7, Size: 1, Value: 0 0.934213 Path: UPS.PowerSummary.PresentStatus.RemainingTimeLimitExpired, Type: Feature, ReportID: 0x07, Offset: 7, Size: 1, Value: 0 0.934292 Path: UPS.PowerSummary.PresentStatus.CommunicationLost, Type: Input, ReportID: 0x07, Offset: 8, Size: 1, Value: 0 0.934378 Path: UPS.PowerSummary.PresentStatus.CommunicationLost, Type: Feature, ReportID: 0x07, Offset: 8, Size: 1, Value: 0 0.934454 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Input, ReportID: 0x07, Offset: 9, Size: 1, Value: 0 0.934530 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Feature, ReportID: 0x07, Offset: 9, Size: 1, Value: 0 0.934606 Path: UPS.PowerSummary.PresentStatus.Overload, Type: Input, ReportID: 0x07, Offset: 10, Size: 1, Value: 0 0.934702 Path: UPS.PowerSummary.PresentStatus.Overload, Type: Feature, ReportID: 0x07, Offset: 10, Size: 1, Value: 0 0.934813 Path: UPS.PowerSummary.PresentStatus.VoltageNotRegulated, Type: Input, ReportID: 0x07, Offset: 11, Size: 1, Value: 0 0.934918 Path: UPS.PowerSummary.PresentStatus.VoltageNotRegulated, Type: Feature, ReportID: 0x07, Offset: 11, Size: 1, Value: 0 0.935028 Path: UPS.PowerSummary.PresentStatus.ff860080, Type: Input, ReportID: 0x07, Offset: 12, Size: 1, Value: 0 0.935159 Path: UPS.PowerSummary.PresentStatus.ff860080, Type: Feature, ReportID: 0x07, Offset: 12, Size: 1, Value: 0 0.940677 Path: UPS.Battery.Test, Type: Input, ReportID: 0x16, Offset: 0, Size: 8, Value: 6 0.940778 Path: UPS.Battery.Test, Type: Feature, ReportID: 0x16, Offset: 0, Size: 8, Value: 6 0.946645 Path: UPS.Battery.APCBattCapBeforeStartup, Type: Feature, ReportID: 0x17, Offset: 0, Size: 8, Value: 0 0.952628 Path: UPS.Battery.ff86001a, Type: Feature, ReportID: 0x1b, Offset: 0, Size: 8, Value: 0 0.958660 Path: UPS.Battery.ff86001b, Type: Feature, ReportID: 0x1c, Offset: 0, Size: 8, Value: 0 0.964633 Path: UPS.Battery.APCBattReplaceDate, Type: Feature, ReportID: 0x45, Offset: 0, Size: 24, Value: 1.04885e+06 0.970639 Path: UPS.Battery.ManufacturerDate, Type: Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 16705 0.976624 Path: UPS.Battery.RemainingCapacity, Type: Feature, ReportID: 0x18, Offset: 0, Size: 16, Value: 100 0.982651 Path: UPS.Battery.RemainingTimeLimit, Type: Feature, ReportID: 0x1a, Offset: 0, Size: 16, Value: 120 0.988643 Path: UPS.Battery.RunTimeToEmpty, Type: Feature, ReportID: 0x19, Offset: 0, Size: 16, Value: 2955 0.994645 Path: UPS.Battery.Temperature, Type: Feature, ReportID: 0x1e, Offset: 0, Size: 16, Value: 302.3 1.000635 Path: UPS.Battery.ConfigVoltage, Type: Feature, ReportID: 0x1f, Offset: 0, Size: 16, Value: 12 1.006639 Path: UPS.Battery.Voltage, Type: Feature, ReportID: 0x1d, Offset: 0, Size: 16, Value: 13.59 1.012622 Path: UPS.Battery.ff860024, Type: Feature, ReportID: 0x47, Offset: 0, Size: 8, Value: 242 1.018640 Path: UPS.Battery.ff860018, Type: Feature, ReportID: 0x48, Offset: 0, Size: 32, Value: -1.97876e+09 1.024584 refresh_report_buffer: expected 5 bytes, but got 3 instead 1.024758 Path: UPS.Input.Voltage, Type: Feature, ReportID: 0x20, Offset: 0, Size: 32, Value: 232 1.028616 libusb_get_report: Unknown error 1.029175 Can't retrieve Report 46: Input/output error 1.029270 Path: UPS.Input.ConfigVoltage, Type: Feature, ReportID: 0x46, Offset: 0, Size: 8 1.034659 Path: UPS.Input.APCLineFailCause, Type: Feature, ReportID: 0x21, Offset: 0, Size: 8, Value: 3 1.040621 Path: UPS.Input.APCSensitivity, Type: Feature, ReportID: 0x22, Offset: 0, Size: 8, Value: 1 1.046647 Path: UPS.Input.ff860024, Type: Feature, ReportID: 0x42, Offset: 0, Size: 8, Value: 127 1.052632 Path: UPS.Output.PercentLoad, Type: Feature, ReportID: 0x2c, Offset: 0, Size: 16, Value: 6 1.058639 Path: UPS.Output.ConfigActivePower, Type: Feature, ReportID: 0x52, Offset: 0, Size: 16, Value: 300 1.064626 Path: UPS.Output.Frequency, Type: Feature, ReportID: 0x2a, Offset: 0, Size: 16, Value: 50 1.070646 Path: UPS.Output.Voltage, Type: Feature, ReportID: 0x2b, Offset: 0, Size: 16, Value: 230 1.076611 Path: UPS.Output.ConfigVoltage, Type: Feature, ReportID: 0x2d, Offset: 0, Size: 16, Value: 230 1.082607 Path: UPS.Output.HighVoltageTransfer, Type: Feature, ReportID: 0x23, Offset: 0, Size: 16, Value: 266 1.088566 refresh_report_buffer: expected 3 bytes, but got 2 instead 1.088649 Path: UPS.Output.LowVoltageTransfer, Type: Feature, ReportID: 0x24, Offset: 0, Size: 16, Value: 180 1.094599 Path: UPS.Output.APCDelayBeforeStartup, Type: Feature, ReportID: 0x25, Offset: 0, Size: 16, Value: 0 1.100606 Path: UPS.Output.APCShutdownAfterDelay, Type: Feature, ReportID: 0x26, Offset: 0, Size: 16, Value: 180 1.106595 Path: UPS.Output.DelayBeforeShutdown, Type: Feature, ReportID: 0x27, Offset: 0, Size: 16, Value: -1 1.112615 Path: UPS.Output.DelayBeforeStartup, Type: Feature, ReportID: 0x28, Offset: 0, Size: 16, Value: 0 1.118597 Path: UPS.Output.DelayBeforeReboot, Type: Feature, ReportID: 0x29, Offset: 0, Size: 24, Value: 0 1.124600 Path: UPS.Output.APCDelayBeforeReboot, Type: Feature, ReportID: 0x40, Offset: 0, Size: 8, Value: 0 1.130599 Path: UPS.Output.APCDelayBeforeShutdown, Type: Feature, ReportID: 0x41, Offset: 0, Size: 16, Value: -1 1.136603 Path: UPS.iProduct, Type: Feature, ReportID: 0x2e, Offset: 0, Size: 8, Value: 5 1.142665 Path: UPS.iSerialNumber, Type: Feature, ReportID: 0x2f, Offset: 0, Size: 8, Value: 2 1.148598 Path: UPS.iManufacturer, Type: Feature, ReportID: 0x30, Offset: 0, Size: 8, Value: 3 1.154606 Path: UPS.iName, Type: Feature, ReportID: 0x31, Offset: 0, Size: 8, Value: 6 1.160601 Path: UPS.APC_UPS_FirmwareRevision, Type: Feature, ReportID: 0x34, Offset: 0, Size: 8, Value: 7 1.166664 Path: UPS.APC_USB_FirmwareRevision, Type: Feature, ReportID: 0x37, Offset: 0, Size: 8, Value: 8 1.172661 Path: UPS.APCPanelTest, Type: Feature, ReportID: 0x32, Offset: 0, Size: 8, Value: 0 1.178616 Path: UPS.ManufacturerDate, Type: Feature, ReportID: 0x35, Offset: 0, Size: 16, Value: 16705 1.184638 Path: UPS.ff860027, Type: Feature, ReportID: 0x3e, Offset: 0, Size: 32, Value: 0 1.190634 Path: UPS.ff860028, Type: Feature, ReportID: 0x3f, Offset: 0, Size: 32, Value: 0 1.196602 Path: UPS.AudibleAlarmControl, Type: Feature, ReportID: 0x36, Offset: 0, Size: 8, Value: 2 1.202599 Path: UPS.PresentStatus.Charging, Type: Input, ReportID: 0x33, Offset: 0, Size: 1, Value: 0 1.202739 Path: UPS.PresentStatus.Charging, Type: Feature, ReportID: 0x33, Offset: 0, Size: 1, Value: 0 1.202823 Path: UPS.PresentStatus.Discharging, Type: Input, ReportID: 0x33, Offset: 1, Size: 1, Value: 0 1.202905 Path: UPS.PresentStatus.Discharging, Type: Feature, ReportID: 0x33, Offset: 1, Size: 1, Value: 0 1.202991 Path: UPS.PresentStatus.ACPresent, Type: Input, ReportID: 0x33, Offset: 2, Size: 1, Value: 1 1.203063 Path: UPS.PresentStatus.ACPresent, Type: Feature, ReportID: 0x33, Offset: 2, Size: 1, Value: 1 1.203122 Path: UPS.PresentStatus.BatteryPresent, Type: Input, ReportID: 0x33, Offset: 3, Size: 1, Value: 1 1.203187 Path: UPS.PresentStatus.BatteryPresent, Type: Feature, ReportID: 0x33, Offset: 3, Size: 1, Value: 1 1.203258 Path: UPS.PresentStatus.BelowRemainingCapacityLimit, Type: Input, ReportID: 0x33, Offset: 4, Size: 1, Value: 0 1.203318 Path: UPS.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, ReportID: 0x33, Offset: 4, Size: 1, Value: 0 1.203376 Path: UPS.PresentStatus.ShutdownRequested, Type: Input, ReportID: 0x33, Offset: 5, Size: 1, Value: 0 1.203441 Path: UPS.PresentStatus.ShutdownRequested, Type: Feature, ReportID: 0x33, Offset: 5, Size: 1, Value: 0 1.203500 Path: UPS.PresentStatus.ShutdownImminent, Type: Input, ReportID: 0x33, Offset: 6, Size: 1, Value: 0 1.203559 Path: UPS.PresentStatus.ShutdownImminent, Type: Feature, ReportID: 0x33, Offset: 6, Size: 1, Value: 0 1.203625 Path: UPS.PresentStatus.RemainingTimeLimitExpired, Type: Input, ReportID: 0x33, Offset: 7, Size: 1, Value: 0 1.203702 Path: UPS.PresentStatus.RemainingTimeLimitExpired, Type: Feature, ReportID: 0x33, Offset: 7, Size: 1, Value: 0 1.203787 Path: UPS.PresentStatus.CommunicationLost, Type: Input, ReportID: 0x33, Offset: 8, Size: 1, Value: 0 1.203865 Path: UPS.PresentStatus.CommunicationLost, Type: Feature, ReportID: 0x33, Offset: 8, Size: 1, Value: 0 1.203924 Path: UPS.PresentStatus.NeedReplacement, Type: Input, ReportID: 0x33, Offset: 9, Size: 1, Value: 0 1.203983 Path: UPS.PresentStatus.NeedReplacement, Type: Feature, ReportID: 0x33, Offset: 9, Size: 1, Value: 0 1.204049 Path: UPS.PresentStatus.Overload, Type: Input, ReportID: 0x33, Offset: 10, Size: 1, Value: 0 1.204108 Path: UPS.PresentStatus.Overload, Type: Feature, ReportID: 0x33, Offset: 10, Size: 1, Value: 0 1.204178 Path: UPS.PresentStatus.VoltageNotRegulated, Type: Input, ReportID: 0x33, Offset: 11, Size: 1, Value: 0 1.204269 Path: UPS.PresentStatus.VoltageNotRegulated, Type: Feature, ReportID: 0x33, Offset: 11, Size: 1, Value: 0 1.204334 Path: UPS.PresentStatus.ff860080, Type: Input, ReportID: 0x33, Offset: 12, Size: 1, Value: 0 1.204394 Path: UPS.PresentStatus.ff860080, Type: Feature, ReportID: 0x33, Offset: 12, Size: 1, Value: 0 1.209634 Path: UPS.ff860001.ff860023, Type: Feature, ReportID: 0x60, Offset: 0, Size: 16, Value: 0 1.215627 Path: UPS.ff860001.ff860026, Type: Feature, ReportID: 0x61, Offset: 0, Size: 8, Value: 10 1.221637 Path: UPS.ff860001.ff860025, Type: Feature, ReportID: 0x62, Offset: 0, Size: 32, Value: 5.0463e+07 1.227618 Path: UPS.PowerConverter.ff860024, Type: Feature, ReportID: 0x51, Offset: 0, Size: 8, Value: 150 1.227810 Report descriptor retrieved (Reportlen = 1217) 1.227883 Found HID device 1.227922 Detected a UPS: American Power Conversion/Back-UPS CS 500 FW:808.q10 .I USB FW:q10 1.228143 Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, ReportID: 0x0c, Offset: 0, Size: 8, Value: 100 1.228275 Path: UPS.PowerSummary.RemainingCapacityLimit, Type: Feature, ReportID: 0x11, Offset: 0, Size: 8, Value: 10 1.228411 Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature, ReportID: 0x0f, Offset: 0, Size: 8, Value: 50 1.228513 Path: UPS.Battery.RunTimeToEmpty, Type: Feature, ReportID: 0x19, Offset: 0, Size: 16, Value: 2955 1.228685 Path: UPS.Battery.RemainingTimeLimit, Type: Feature, ReportID: 0x1a, Offset: 0, Size: 16, Value: 120 1.228881 Path: UPS.Battery.Voltage, Type: Feature, ReportID: 0x1d, Offset: 0, Size: 16, Value: 13.59 1.229007 Path: UPS.Battery.ConfigVoltage, Type: Feature, ReportID: 0x1f, Offset: 0, Size: 16, Value: 12 1.229133 Path: UPS.Battery.Temperature, Type: Feature, ReportID: 0x1e, Offset: 0, Size: 16, Value: 302.3 1.229275 Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, ReportID: 0x05, Offset: 0, Size: 8, Value: 4 1.243670 Path: UPS.Battery.ManufacturerDate, Type: Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 16705 1.243812 Path: UPS.Battery.APCBattReplaceDate, Type: Feature, ReportID: 0x45, Offset: 0, Size: 24, Value: 1.04885e+06 1.243949 Path: UPS.Output.PercentLoad, Type: Feature, ReportID: 0x2c, Offset: 0, Size: 16, Value: 6 1.244173 Path: UPS.PowerSummary.DelayBeforeShutdown, Type: Feature, ReportID: 0x12, Offset: 0, Size: 16, Value: -1 1.244279 Path: UPS.PowerSummary.DelayBeforeReboot, Type: Feature, ReportID: 0x13, Offset: 0, Size: 24, Value: 0 1.244465 Path: UPS.Output.DelayBeforeStartup, Type: Feature, ReportID: 0x28, Offset: 0, Size: 16, Value: 0 1.244712 Path: UPS.Battery.Test, Type: Feature, ReportID: 0x16, Offset: 0, Size: 8, Value: 6 1.244825 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, ReportID: 0x14, Offset: 0, Size: 8, Value: 2 1.244973 Path: UPS.ManufacturerDate, Type: Feature, ReportID: 0x35, Offset: 0, Size: 16, Value: 16705 1.245150 Path: UPS.Output.ConfigActivePower, Type: Feature, ReportID: 0x52, Offset: 0, Size: 16, Value: 300 1.245276 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature, ReportID: 0x07, Offset: 2, Size: 1, Value: 1 1.245476 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature, ReportID: 0x07, Offset: 1, Size: 1, Value: 0 1.245578 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature, ReportID: 0x07, Offset: 0, Size: 1, Value: 0 1.245661 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Feature, ReportID: 0x07, Offset: 6, Size: 1, Value: 0 1.245756 Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, ReportID: 0x07, Offset: 4, Size: 1, Value: 0 1.245874 Path: UPS.PowerSummary.PresentStatus.Overload, Type: Feature, ReportID: 0x07, Offset: 10, Size: 1, Value: 0 1.245965 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Feature, ReportID: 0x07, Offset: 9, Size: 1, Value: 0 1.246065 Path: UPS.PowerSummary.PresentStatus.RemainingTimeLimitExpired, Type: Feature, ReportID: 0x07, Offset: 7, Size: 1, Value: 0 1.246167 Path: UPS.PowerSummary.PresentStatus.BatteryPresent, Type: Feature, ReportID: 0x07, Offset: 3, Size: 1, Value: 1 1.246514 Path: UPS.Input.APCLineFailCause, Type: Feature, ReportID: 0x21, Offset: 0, Size: 8, Value: 3 1.246598 Path: UPS.Input.APCLineFailCause, Type: Feature, ReportID: 0x21, Offset: 0, Size: 8, Value: 3 1.246675 Path: UPS.Input.Voltage, Type: Feature, ReportID: 0x20, Offset: 0, Size: 32, Value: 232 1.250591 libusb_get_report: Unknown error 1.250662 Can't retrieve Report 46: Input/output error 1.250694 Can't initialize data from HID UPS
-
:'( nobody familiar with about this??..
nobody can to any suggestion?? :'( -
on configuration GUI, I put only local UPS Settings section
Local UPS Name: BK500EI Local UPS Model: APC Back-UPS USB Local UPS Port : Auto (USB Only) Local UPS Generic Type: blank Local UPS Cable Type: blank
I would try one of the other UPS models from the "Local UPS Model" pull down menu. See if one of the more specific models will communicate better. I'm running a BackUPS ES 500 and selected the Back-UPS ES USB and it suddenly worked. I'm not familiar with the EI 500. Maybe try the Smart-UPS USB.
Rick