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    Upgrade to pfSense 2.3 from 2.26 failed. Domains down.

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    13 Posts 4 Posters 4.0k Views
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      Those PHP errors are normal at the end of the upgrade. Not related at all to the actual issue.

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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      1 Reply Last reply Reply Quote 0
      • F
        fmaxwell
        last edited by

        @jimp:

        Those PHP errors are normal at the end of the upgrade. Not related at all to the actual issue.

        Unfortunately, my message was cut off (too long?)

        Here it is with PHP errors removed from it and the crash highlighted in red:

        Firmware upgrade in progress…

        Broadcast Message from root@{my domain}
                (no tty) at 5:24 EDT...

        Firmware upgrade is complete. Rebooting in 10 seconds.

        *** FINAL System shutdown message from root@{my domain} ***

        System going down IMMEDIATELY

        Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20121212/apc.so' - Cannot open "/usr/local/
        lib/php/20121212/apc.so" in Unknown on line 0

        {Many PHP Errors deleted for clarity}

        Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20121212/zmq.so' - Cannot open "/usr/local/
        lib/php/20121212/zmq.so" in Unknown on line 0
        Apr 13 05:24:29 lighttpd[18554]: (server.c.1572) server stopped by UID = 0 PID = 1
        Waiting (max 60 seconds) for system process vnlru' to stop…done Waiting (max 60 seconds) for system process bufdaemon' to stop...done
        Waiting (max 60 seconds) for system process `syncer' to stop...
        Syncing disks, vnodes remaining...0 0 done
        All buffers synced.
        Uptime: 9d21h32m48s
        Rebooting...

        Phoenix - AwardBIOS v6.00PG
          Copyright (C) 1984-2003, Phoenix Technologies, LTD

        RBD-1.3

        Main Processor : Intel(R) Celeron(R) M processor 1.60GHz(100x16.0)

        Memory Frequency For DDR333
          Primary Master : KingSpec KSD-PA25.6-032MS 20131018
          Primary Slave : None
        Secondary Master : None
        Secondary Slave : None

        ng ...    Phoenix Technologies, LTD
        Bus No. Device No. Func No. Vendor/Device Class Device Class              IRQ

        P0  :    0 (  C  1o  )8086  3584  0880 MBase Sys. Peripherals      NA |
            0      0        3    8086  3585  0880  Base Sys. Peripherals      NA
        | CPU C: 1.62GHz      0              2  C30he Dimpla  Cntrlr              5 |
        |----------29---------0------------24C2----C03--USB 1.0/1.1 UHCI Cntrlr----- 5-|
        | Diskette 29ive A  : 1one        24C4  DCs3laUSB 1.0/1.1 UHCIACntrlr    12 |
        | Diskette Drive B  : 7one            D  Serial Por2(s EHCI Cntrlr          7 |
        | Pri. Mast31 Disk  : LBA,ATA 100,3171BMB P1r1llIDEPCntrlr      n            4 |
        | Pri. Slav31 Disk  : 3one            3  DDR5atSMous Cntrlr:              11 |
        | Se1. Mast 4 Disk  : 0one        1229  E2C0FuNetwork CntrlrEnabled        2 |
        | Se1. Slav 5 Disk  : 0one        1229    2 0  Network Cnt lr              0 |
        +===========6================================================================1=+
        PCI device l7sting ...                                                      5
        Bus  o. Devi e No. Fun  No.    or/    ce    s ACPI Control er            I 9
        Verifying-DMI-Pool-Data-............  ---    --      -      --------------- --
            0      0        1    8086  3584  0880                herals      N
        F1  pfSense                        585  0880  Base Sys. Peripherals      NA
            0      2        0    8086  3582  0300  Display Cntrlr              5
        6 PXE    29        0    8086  24C2  0C03  USB 1.0/1.1 UHCI Cntrlr      5
        Boot:  F1  29        1    8086  24C4  0C03  USB 1.0/1.1 UHCI Cntrlr    12
        /boot/config: -S1152007-D  8086  24CD  0C03  USB 2.0 EHCI Cntrlr          7
        TX loader 1.00  BTX version8is61.024CB  0101  IDE Cntrlr                  14
        /1;01HH25loot/defaults/loader.confaauullttss//llooaaddeerr..ccoonnff11  1188::4411::0044  CCDDTT  22001166))

        /

        __ ____                                                    08;46HH
          _ __  / / |  ___ _ __  ___  ___                                                10;46HH
          | '
        | |
        _
        \ / _ \ '_ / |/ _ \    HH                              //            \              12;46HH
          | |) |  |
        ) |  / | | _ \  /    \            13;46HH                //          \                //
          | .
        /|| |___/ _
        || ||/_|    \//    SSeennssee15;46HH              \              //
          |
        |                                          \
        //                \            17;46HH
                                                  18                                  \//              19;46H
        H
        +============Welcome to pfSense===========+                                  ||
        |                                        |                ______
        |  1. Boot Multi User [Enter]            |                /     
        |  2. Boot {S]ingle User                  |          /    f 
        |  3. [Esc]ape to loader prompt          |        /    \        /
        |  4. Reboot                              |        /  p  _
        /  Sense
        |                                        |        \      /     
        |  Options:                              |        _
        /       
        |  5. [K]ernel: kernel (1 of 2)          |              \        /
        |  6. Configure Boot [O]ptions…        |                _
        /
        |                                        |
        |                                        |
        |                                        |                                01;02HH                  ____  ________
        +=========================================+      02;02HH    __  ____    //  //  ||    ______  __  ____
        ___                                      _  \||  ||
        \
          \  //  __  \  ''
          \//  ____||//  __  \
        04;02HH  ||  ||
        ))  ||    ||__))  ||    //  ||  ||  \  \    //        05;02HH  ||  ..//||
        KDB: debugger backends: ddb126583dddata=0x851b68+0x191188ssyms=[0x4+0xf8e50+0x4+44+88ee5500–-;04HHAAuuttoobboooott
        KDB: current backend: ddb..  [[SSppaaccee]]  ttoo  ppaauussee25;01HHHH33  13;06HH..13;08HH[[EEsscc]]aappee  ttoo  ll
        Copyright © 1992-2016 The FreeBSD Project.14;08HHRReebboooott16;05HHOOppttiio\nnss::17;05HH55  17;06HH..17;08HH[[K
        Copyright © 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994HHCCoonnffiigguurree  BBoooott  [[OO]]ppttii
        oonnss..The Regents of the University of California. All rights reserved.=================22;03HH===================
        FreeBSD is a registered trademark of The FreeBSD Foundation.===09;02HH++22;02HH++09;44HH++22;44HH++25;01HH||
        FreeBSD 10.3-RELEASE #5 05adf0a(RELENG_2_3_0): Mon Apr 11 18:56:05 CDT 2016
            root@ce23-i386-builder:/builder/pfsense-230/tmp/obj/builder/pfsense-230/tmp/FreeBSD-src/sys/pfSense i386
        FreeBSD clang version 3.4.1 (tags/RELEASE_34/dot1-final 208032) 20140512
        CPU: Intel(R) Celeron(R) M processor        1.60GHz (1599.85-MHz 686-class CPU)
          Origin="GenuineIntel"  Id=0x6d8  Family=0x6  Model=0xd  Stepping=8
          Features=0xafe9fbff<fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,clflush,dts,acpi,mmx,fxsr,ss<br>E,SSE2,SS,TM,PBE>
        real memory  = 536870912 (512 MB)
        avail memory = 488378368 (465 MB)
        Event timer "LAPIC" quality 400
        ACPI APIC Table: <intelr awrdacpi="">random: <software, yarrow="">initialized
        ioapic0 <version 2.0="">irqs 0-23 on motherboard
        wlan: mac acl policy registered
        ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
        ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
        module_register_init: MOD_LOAD (ipw_bss_fw, 0xc081eb80, 0) error 1
        ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
        ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
        module_register_init: MOD_LOAD (ipw_ibss_fw, 0xc081ec30, 0) error 1
        ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
        ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
        module_register_init: MOD_LOAD (ipw_monitor_fw, 0xc081ece0, 0) error 1
        iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi/.
        iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
        module_register_init: MOD_LOAD (iwi_bss_fw, 0xc08466d0, 0) error 1
        iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi/.
        iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
        module_register_init: MOD_LOAD (iwi_ibss_fw, 0xc0846780, 0) error 1
        iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi/.
        iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
        module_register_init: MOD_LOAD (iwi_monitor_fw, 0xc0846830, 0) error 1
        netmap: loaded module
        kbd1 at kbdmux0
        cryptosoft0: <software crypto="">on motherboard
        padlock0: No ACE support.
        acpi0: <intelr awrdacpi="">on motherboard
        acpi0: Power Button (fixed)
        cpu0: <acpi cpu="">on acpi0
        attimer0: <at timer="">port 0x40-0x43 irq 0 on acpi0
        Timecounter "i8254" frequency 1193182 Hz quality 0
        Event timer "i8254" frequency 1193182 Hz quality 100
        atrtc0: <at realtime="" clock="">port 0x70-0x73 irq 8 on acpi0
        Event timer "RTC" frequency 32768 Hz quality 0
        Timecounter "ACPI-fast" frequency 3579545 Hz quality 900
        acpi_timer0: <24-bit timer at 3.579545MHz> port 0x408-0x40b on acpi0
        acpi_button0: <power button="">on acpi0
        pcib0: <acpi host-pci="" bridge="">port 0xcf8-0xcff on acpi0
        pci0: <acpi pci="" bus="">on pcib0
        vgapci0: <vga-compatible display="">port 0xe200-0xe207 mem 0xd8000000-0xdfffffff,0xe8180000-0xe81fffff irq 16 at devic
        e 2.0 on pci0
        agp0: <intel 82855gme="" (855gme="" gmch)="" svga="" controller="">on vgapci0
        agp0: aperture size is 128M, detected 892k stolen memory
        vgapci0: Boot video device
        vgapci1: <vga-compatible display="">mem 0xe0000000-0xe7ffffff,0xe8100000-0xe817ffff at device 2.1 on pci0
        agp1: <intel 82855gme="" (855gme="" gmch)="" svga="" controller="">on vgapci1
        panic: make_dev_sv: bad si_name (error=17, si_name=agpgart)
        cpuid = 0
        KDB: enter: panic
        [ thread pid 0 tid 100000 ]
        Stopped at      kdb_enter+0x3d: movl    $0,kdb_why
        db></intel></vga-compatible></intel></vga-compatible></acpi></acpi></power></at></at></acpi></intelr></software></version></software,></intelr></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,clflush,dts,acpi,mmx,fxsr,ss<br>

        That's where it dies during the boot process, dropping me back to a "db" prompt.

        I've not had an upgrade problem like this before and the system is an upgraded commercial quality device which has been rock-solid for several years.  I guess I got overconfident.  I recommend that people be very careful with this upgrade, making sure to have a backup of critical data stored to an external drive prior to beginning.

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        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          Looks like https://forum.pfsense.org/index.php?topic=109723.0

          Same advice there applies.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

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          • F
            fmaxwell
            last edited by

            @jimp:

            Looks like https://forum.pfsense.org/index.php?topic=109723.0

            Same advice there applies.

            Thanks.  That pretty much tells me that it's time to replace the hardware.  There have been no BIOS updates to that for years.  It's a re-purposed Riverbed Steelhead 100/200 WAN Accelerator based on an Axiomtek industrial SBC system:

            Intel 10/100 Ethernet ports.  Mine is upgraded with IDE SSD and a large, slow, almost silent fan on top (to replace the CPU screamer it came with).  Never crashed in years of using it.  But, I guess I've got to replace it.  This is going to be a time-consuming mess to try to recover all of my aliases, rules, settings, etc.  I may have to start from scratch…

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              Try using 'safe mode' from the boot menu, worth a shot.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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              Do not Chat/PM for help!

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              • F
                fmaxwell
                last edited by

                @jimp:

                Try using 'safe mode' from the boot menu, worth a shot.

                Thanks. I'll pull the cover, attach the ribbon cable for a VGA monitor, add a keyboard, and give it a try.

                1 Reply Last reply Reply Quote 0
                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  The boot menu with safe mode was shown in your serial output, just power cycle it, and at that menu hit: 6, then 4, then backspace, then 1

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  Do not Chat/PM for help!

                  1 Reply Last reply Reply Quote 0
                  • F
                    fmaxwell
                    last edited by

                    @jimp:

                    The boot menu with safe mode was shown in your serial output, just power cycle it, and at that menu hit: 6, then 4, then backspace, then 1

                    It's shown, but the keyboard input isn't accepted over a serial port.  That threw me off for a long time when I first set it up some years earlier.

                    1 Reply Last reply Reply Quote 0
                    • D
                      dpsi
                      last edited by

                      @fmaxwell:

                      @jimp:

                      The boot menu with safe mode was shown in your serial output, just power cycle it, and at that menu hit: 6, then 4, then backspace, then 1

                      It's shown, but the keyboard input isn't accepted over a serial port.  That threw me off for a long time when I first set it up some years earlier.

                      Sounds like your TX is not wired correctly over your serial cable.

                      1 Reply Last reply Reply Quote 0
                      • F
                        fmaxwell
                        last edited by

                        @dpsi:

                        @fmaxwell:

                        @jimp:

                        The boot menu with safe mode was shown in your serial output, just power cycle it, and at that menu hit: 6, then 4, then backspace, then 1

                        It's shown, but the keyboard input isn't accepted over a serial port.  That threw me off for a long time when I first set it up some years earlier.

                        Sounds like your TX is not wired correctly over your serial cable.

                        Realized I'd made a mistake in describing.  When in the BIOS, which can redirect to serial (as shown), you still need a keyboard connected to a USB port.  Once pfSense has booted, the serial-in does work.

                        I'm in the middle of rebuilding my server, which I had a VMWare image of, allowing me to run it virtually while the hardware is down.  I'll get back to the pfSense mess later – probably after I buy new hardware.

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