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    Issues updating from 2.3-RC (or older 2.3 installs) to 2.3-RELEASE

    Problems Installing or Upgrading pfSense Software
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    • G
      Gram
      last edited by

      fetch -qo /usr/local/share/pfSense/keys/pkg/trusted/ https://raw.githubusercontent.com/pfsense/pfsense/RELENG_2_3_0/src/usr/local/share/pfSense/keys/pkg/trusted/pkg.pfsense.org.20160406
      
      

      … worked for me. Thanks!

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      • W
        wirerogue
        last edited by

        @jimp:

        I just edited a fix into the first post for people who ended up on 2.3.1 or otherwise have a message saying they're on a version newer than the release. Should fix it all up.

        worked for me. you da man!!!

        1 Reply Last reply Reply Quote 0
        • Y
          YonNomNom
          last edited by

          My pfsense box cant access the internet unless it is using a proxy (the proxy is separate to this instance of pfsense). It managed to update but now it is stuck attempting to download package metadata :(

          pfsense.png
          pfsense.png_thumb

          1 Reply Last reply Reply Quote 0
          • C
            christian.arminio
            last edited by

            @YonNomNom:

            My pfsense box cant access the internet unless it is using a proxy (the proxy is separate to this instance of pfsense). It managed to update but now it is stuck attempting to download package metadata :(

            Oh yes,

            my problem is the same…. So now I know because I can't update my catalogue......
            But how fix this issue ??

            EDIT

            Fixed…. After the upgrade to the new version no default gateway was selected by pfsense... So no route to Internet....

            System_Routing_Gateways_Edit
            Select This will select the above gateway as the default gateway
            

            Super Regards

            1 Reply Last reply Reply Quote 0
            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              @christian.arminio:

              after update I've many problems and web gui shows always this message :

              pfSense is booting, then packages will be reinstalled in the background.
              Do not make changes in the GUI until this is complete.
              

              I've tried the Jimp's guide at first post but it doesn't work :

              Diag > Backup/Restore, click the button to reset the package lock.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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              Do not Chat/PM for help!

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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                For those with other unrelated issues like proxies/gateways, please start new threads. This thread is only for the specific style of issues stated in the original post, thanks.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                1 Reply Last reply Reply Quote 0
                • ?
                  Guest
                  last edited by

                  @wirerogue:

                  @jimp:

                  I just edited a fix into the first post for people who ended up on 2.3.1 or otherwise have a message saying they're on a version newer than the release. Should fix it all up.

                  worked for me. you da man!!!

                  Worked for me too…

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                  • L
                    lrosenman
                    last edited by

                    @marjohh:

                    @wirerogue:

                    @jimp:

                    I just edited a fix into the first post for people who ended up on 2.3.1 or otherwise have a message saying they're on a version newer than the release. Should fix it all up.

                    worked for me. you da man!!!

                    Worked for me too…

                    Worked for me as well…  THANK YOU!

                    1 Reply Last reply Reply Quote 0
                    • F
                      fr0t
                      last edited by

                      Hi all,

                      Just quick question… where if ntopng package gone? I cant see it in 'Available packages' tab. I did use it a lot and now I am stuck :/

                      1 Reply Last reply Reply Quote 0
                      • T
                        tomaswaldow
                        last edited by

                        @fr0t:

                        Hi all,

                        Just quick question… where if ntopng package gone? I cant see it in 'Available packages' tab. I did use it a lot and now I am stuck :/

                        https://doc.pfsense.org/index.php/2.3_Removed_Packages

                        Tomas @ 2W Consultoria

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                        • E
                          edmund
                          last edited by

                          pfSense is booting, then packages will be reinstalled in the background.
                          Do not make changes in the GUI until this is complete.
                          

                          I had this problem a while back with my nano system at home earlier this year.  I'd suggest looking through your config.xml file and see it there are any duplicate sections, mine had two sections setting up the local DHCP server on different subnets and once I deleted the bad one everything worked fine.

                          1 Reply Last reply Reply Quote 0
                          • B
                            brianc69
                            last edited by

                            I was on 2.3.1.xxxx and noticed this morning it was unable to check for updates and the packages section shows no packages installed. I went to diagnostics/command prompt and tried pkg upgrade -f and got:

                            Updating pfSense-core repository catalogue…
                            pfSense-core repository is up-to-date.
                            Updating pfSense repository catalogue...
                            pfSense repository is up-to-date.
                            All repositories are up-to-date.
                            New version of pkg detected; it needs to be installed first.
                            The following 1 package(s) will be affected (of 0 checked):

                            Installed packages to be UPGRADED:
                            pkg: 1.7.2 -> 1.7.2_1 [pfSense]

                            2 MiB to be downloaded.

                            Proceed with this action? [y/N]:

                            How does one and the y/N question??? Is this even the answer to my problem?

                            1 Reply Last reply Reply Quote 0
                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              @brianc69:

                              I was on 2.3.1.xxxx and noticed this morning it was unable to check for updates and the packages section shows no packages installed. I went to diagnostics/command prompt and tried pkg upgrade -f and got:

                              Updating pfSense-core repository catalogue…
                              pfSense-core repository is up-to-date.
                              Updating pfSense repository catalogue...
                              pfSense repository is up-to-date.
                              All repositories are up-to-date.
                              New version of pkg detected; it needs to be installed first.
                              The following 1 package(s) will be affected (of 0 checked):

                              Installed packages to be UPGRADED:
                              pkg: 1.7.2 -> 1.7.2_1 [pfSense]

                              2 MiB to be downloaded.

                              Proceed with this action? [y/N]:

                              How does one and the y/N question??? Is this even the answer to my problem?

                              'y' is OK there. But please read the original post of the thread, second section, last entry.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

                              1 Reply Last reply Reply Quote 0
                              • B
                                brianc69
                                last edited by

                                The problem is you can't answer Y or N in the web gui.

                                1 Reply Last reply Reply Quote 0
                                • W
                                  wirerogue
                                  last edited by

                                  @brianc69:

                                  The problem is you can't answer Y or N in the web gui.

                                  don't run it from the web gui. use the console.

                                  1 Reply Last reply Reply Quote 0
                                  • P
                                    phil.davis
                                    last edited by

                                    @brianc69:

                                    The problem is you can't answer Y or N in the web gui.

                                    The webGUI has already asked the user to confirm they want to upgrade (which incidentally it does (and kind of has to do) before the user can see the full list of bits and pieces that will be upgraded) and so any back-end script code that uses package commands to actually do the bits of the upgrade should use whatever parameter is needed to tell it "go ahead whatever happens, do not ask interactively for confirmation of anything".

                                    I thought that had been sorted out already, but obviously not for this case of it doing some early update before the full-blown thing.

                                    As the Greek philosopher Isosceles used to say, "There are 3 sides to every triangle."
                                    If I helped you, then help someone else - buy someone a gift from the INF catalog http://secure.inf.org/gifts/usd/

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                                    • J
                                      jits
                                      last edited by

                                      Awesome!

                                      Many thanks for this sticky. Has solved the "updating' issue for me. Pfsense Base was missing. Thanks again.

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        Bonsai
                                        last edited by

                                        First to say … mypfsense box is 1200 km away and I have only access over the web frontend and not over a direct console.

                                        As I got the issue that the update stopped somewhere in the middle, I rebooted the machine. Then the Frontend claimed to be on 2.3.2, but was still on 2.3.1.

                                        I followed the instructions in the first post "Upgrade resulted in running 2.3.1 or the version claims to be newer", except that I used an additional -y parameter on commands who are asking Y/N.

                                        pkg upgrade -f -y
                                        Ran first into an "504 Gateway Time-out"

                                        if I repeat this .... it happens sometimes again and sometimes it does more and stops then there:
                                        [4/131] Extracting python27-2.7.12: Child process pid=87727 terminated abnormally: Killed

                                        I can reproduce it …. now third time exactly this message (except logically the pid)

                                        My knowledge about FreeBSD is very limited. On a linux I would try to completely uninstall the python package and install it again.
                                        Is there a better approach?
                                        How to force this uninstall / install?
                                        Will the frontend still work if python is missing? Remember, I do not have a real console and the box is 1200km away from me (additionally all staff members over there are in holidays!)

                                        Sorry for asking probably beginner questions, but I need to be VERY sure, that the box will not fail completely, becasue email would be the only service what would not fail if my VPN fails .... everything else in the company would be down and currently all flights are overbooked here on our airoport, as I sit on a holiday island with my local office. With ship and car I would need more than a day to get there.

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                                        • jimpJ
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by

                                          Are you running that from ssh or from the GUI? If you are trying to run that from the GUI, use SSH instead.

                                          There was an issue yesterday morning (US time) with the update server but it was cleared up by the afternoon. Everything should be back to normal now.

                                          If you're running that from the shell and it's still failing, that is a bit more confusing. I've hit a few random issues here and there when testing (while the server was having a problem, mostly) but I've not seen it die in that way.

                                          The GUI can run without python (except, perhaps, for RRD graphs) if you need to force its removal, but it should be reinstalled automatically when you attempt to upgrade since it's a dependency of glib, which is a dependency of rrdtool

                                          And use "pfSense-upgrade -d" to run the upgrade if you can.

                                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                          Need help fast? Netgate Global Support!

                                          Do not Chat/PM for help!

                                          1 Reply Last reply Reply Quote 0
                                          • B
                                            Bonsai
                                            last edited by

                                            I alsways used the frontend …. in future ssh only! Thanks for the hint.

                                            pfSense-upgrade -d looked good in the beginnig. It told me something about second partition required, as I saw it on the other box.

                                            Then .... connection dropped .... and never came back.  :o

                                            No response on any port. Neither https, nor ssh, nor the two OpenVPN ports.

                                            So my box is completely crashed in Germany and I sit in Spain.  >:(

                                            On Monday I have somebody there into our building .... but she is a pure user .... if a hard reboot fails, I'll try a factory reset. The basic configuration until I get the box remotely will be an adventure in blind flight ....

                                            May I ask to modify this upgrade procedure, please? If something is wrong with the server the upgrade should just do nothing. My boss is  ...... pissed is the wrong word ... too weak .... can't tell it in english, but I guess you know.  ;)

                                            Thank you that you tried to help. I learned from this ..... NEVER do an upgrade if nobody is onsite.

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