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    SG-4860 running "Community Edition"

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    13 Posts 9 Posters 3.5k Views
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    • jimpJ Offline
      jimp Rebel Alliance Developer Netgate
      last edited by

      There is a way to switch, but it's non-trivial and somewhat prone to user error. As macboy6 stated, reinstalling is the easiest path.

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

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      • M Offline
        mindframe
        last edited by

        I had the same thing happen in addition to the updater switching me to the i386 build. My 1 year of support is about 1 month expired. How can I get access to the factory images to perform a fresh install?

        Edit: I got the image through a friend. Why does pfSense block access to the factory images after the support period expires?

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        • DerelictD Offline
          Derelict LAYER 8 Netgate
          last edited by

          Do you have one at all from when you had access to the images?

          Install it clean, get WAN up, and run an upgrade to 2.3.1.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • J Offline
            jwt Netgate
            last edited by

            @mindframe:

            Why does pfSense block access to the factory images after the support period expires?

            Why do people believe they have a right to download the image and run it on hardware they didn't purchase from us?

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            • M Offline
              mindframe
              last edited by

              @jwt:

              @mindframe:

              Why does pfSense block access to the factory images after the support period expires?

              Why do people believe they have a right to download the image and run it on hardware they didn't purchase from us?

              Yeah obviously nobody wants that to happen, but in this case the inadequate countermeasure made a paying customer go out of his way to obtain a factory image from an unofficial source.

              Maybe there should be a way for customers with expired support to generate a temporary link to download a new image.

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              • mudmanc4M Offline
                mudmanc4
                last edited by

                Just as any other paid or paid support, once the time span has run it's course, thats it. I've run into this more times than I care to announce.
                ie: forum software

                Sure, it can be frustrating, at the same time with pfSense we can still grab the community edition and run the device just as we did with the factory image.

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                • M Offline
                  mindframe
                  last edited by

                  @mudmanc4:

                  Just as any other paid or paid support, once the time span has run it's course, thats it. I've run into this more times than I care to announce.
                  ie: forum software

                  Sure, it can be frustrating, at the same time with pfSense we can still grab the community edition and run the device just as we did with the factory image.

                  I tried installing several different 64bit 2.3.1 CE images and the installer either wouldn't boot or the resulting install wouldn't boot.

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                  • DerelictD Offline
                    Derelict LAYER 8 Netgate
                    last edited by

                    Then you were doing it wrong. CE will install and run on an SG-4860 no problem.

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • jdillardJ Offline
                      jdillard
                      last edited by

                      Make sure to grab the ADI architecture.

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                      • O Offline
                        oletuv
                        last edited by

                        @jdillard:

                        Make sure to grab the ADI architecture.

                        Is the ADI version a specialized CE which will only install on pfSense/Netgate hardware? How does the ADI version differ from the CE?

                        I see 3 options on the download page:

                        AMD64 (64-bit)
                        i386 (32-bit)
                        Netgate ADI RCC-VE

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                        • jdillardJ Offline
                          jdillard
                          last edited by

                          @oletuv:

                          Is the ADI version a specialized CE which will only install on pfSense/Netgate hardware? How does the ADI version differ from the CE?

                          Yes, it just has to do with where it looks for the console port (I'm a web developer so not my domain). Which is why he is likely seeing boot issues.

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