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    Can't login to WebGUI after a couple of days

    Scheduled Pinned Locked Moved webGUI
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      I think that's been fixed in 2.3.1 here:

      https://redmine.pfsense.org/issues/6177

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • M
        megapearl
        last edited by

        Switched to 2.3.1 Development now, and testing…

        Thanks!

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        • M
          megapearl
          last edited by

          Problem returned after 1 day, restarting php-fpm from ssh does work.

          I'm on:

          2.3.1-DEVELOPMENT (amd64)
          built on Mon May 16 06:51:39 CDT 2016
          FreeBSD 10.3-RELEASE-p2

          The system is on the latest version.

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          • C
            cmb
            last edited by

            You have the IPsec widget on your dashboard? If so, if you remove that, does it stop happening? Seems a couple have seen that, haven't run into it myself, but would be good to narrow it down.

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            • M
              megapearl
              last edited by

              Yes, having that one als widget, turning it off now.

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              • G
                glreed735
                last edited by

                I started having the exact same problem with the update to 2.3. I updated to 2.3.1 hopeful that this problem was resolved, but it still happens with the IPSEC widget active

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                • V
                  vronp
                  last edited by

                  Same problem here on 2.3.1.  I do not have the IPSec widget.

                  Menu item 16 fixes issue for a time.  Also, it seem the GUI slows down significantly over a short time after doing the reset.

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                  • V
                    vronp
                    last edited by

                    @cmb:

                    You have the IPsec widget on your dashboard? If so, if you remove that, does it stop happening? Seems a couple have seen that, haven't run into it myself, but would be good to narrow it down.

                    No IPSec on my dashboard.  While the OP mentioned the 504 returning after "days", I see it return within an hour or two.

                    thanks,
                    Dave

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                    • C
                      cmb
                      last edited by

                      Most if not all remaining instances of 504 gateway timeouts were fixed in 2.3.1_1.

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                      • V
                        vronp
                        last edited by

                        @cmb:

                        Most if not all remaining instances of 504 gateway timeouts were fixed in 2.3.1_1.

                        I'm still experiencing the problem with 2.3.1_1

                        Dave

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                        • 2
                          2chemlud Banned
                          last edited by

                          +1

                          2.3.1_1 64bit full, especially when re-starting a snort interface.

                          Intel(R) Atom(TM) CPU D525 @ 1.80GHz 4 CPUs, with 4 GB RAM and 120 GB SSD.

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                          • A
                            afreaken
                            last edited by

                            I just had this happen at our remote site, not using the ipsec widget.

                            Netgate SG-2440

                            2.3.1-RELEASE-p1 (amd64)
                            built on Wed May 25 14:56:42 CDT 2016

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                            • A
                              afreaken
                              last edited by

                              @afreaken:

                              I just had this happen at our remote site, not using the ipsec widget.

                              Netgate SG-2440

                              2.3.1-RELEASE-p1 (amd64)
                              built on Wed May 25 14:56:42 CDT 2016

                              Just happened to our local pfsense box, same as above (2.3.1_1). Will try to restart the web interface from console.

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                              • luckman212L
                                luckman212 LAYER 8
                                last edited by

                                https://redmine.pfsense.org/issues/6396 is marked closed.  Is that a different bug, or should it be re-opened? I know there are 502's and 504's going on.

                                In any case, what is the correct redmine ticket for the remaining issue being discussed here?

                                edit: I found https://redmine.pfsense.org/issues/6406  which seems to be "this"

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                                • A
                                  afreaken
                                  last edited by

                                  @luckman212:

                                  https://redmine.pfsense.org/issues/6396 is marked closed.  Is that a different bug, or should it be re-opened? I know there are 502's and 504's going on.

                                  In any case, what is the correct redmine ticket for the remaining issue being discussed here?

                                  edit: I found https://redmine.pfsense.org/issues/6406  which seems to be "this"

                                  I'm getting
                                  "504 Gateway Time-out

                                  nginx"

                                  It just seems to happen randomly. Doing the reset from the console fixes it for some time.

                                  My one box was up for ~12 days before it happened, the other was ~9 days. So…

                                  EDIT: The widgets I'm using on both are: System Information, Interfaces, Gateways, Traffic Graphs

                                  Not sure if that helps. Also running ipsec tunnel between locations.

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                                  • T
                                    The Brave Sir Robin
                                    last edited by

                                    Just happened to me. 2.3.1_1. No IPSec or OpenVPN widgets. 20 days uptime. 504 error. I have an IPSec site-to-site running.

                                    :(

                                    OpenVPN server also stops working

                                    Doing an option 16) Restart PHP-FPM  did allow me to access the web gui but did not fix OpenVPN. Had to restart OpenVPN server to fix OpenVPN access.

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                                    • A
                                      afreaken
                                      last edited by

                                      Happened again a couple days ago… I want to say this problem has persisted through the "fixes" in 2.3.1_1

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                                      • DerelictD
                                        Derelict LAYER 8 Netgate
                                        last edited by

                                        Do people seeing this with any regularity have anything interesting in the system log? Try filtering on frag.

                                        Chattanooga, Tennessee, USA
                                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          afreaken
                                          last edited by

                                          @Derelict:

                                          Do people seeing this with any regularity have anything interesting in the system log? Try filtering on frag.

                                          well… could I make a suggestion, could the "Reset Log Files" button not be the default accept button on the logs settings page, rather than the save button... I was trying to increase the number of logs per page, hit enter and instinctively clicked OK as I read the message, and instantly regretted my decision.

                                          Not sure if this is the same error, but I saw a lot of these in the logs before the above happened.

                                          nginx: 2016/06/20 08:37:47 [error] 18895#0: *1464191 upstream timed out (60: Operation timed out) while reading response header from upstream, client: 192.168.1.27, server: , request: "POST /status_ipsec.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php-fpm.socket", host: "192.168.10.2:445", referrer: "https://192.168.10.2:445/status_ipsec.php"

                                          I see there is an update 5, running update 5 and will report back if it happens again, though it took 9 days of uptime to happen last time.

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                                          • A
                                            afreaken
                                            last edited by

                                            @afreaken:

                                            @Derelict:

                                            Do people seeing this with any regularity have anything interesting in the system log? Try filtering on frag.

                                            well… could I make a suggestion, could the "Reset Log Files" button not be the default accept button on the logs settings page, rather than the save button... I was trying to increase the number of logs per page, hit enter and instinctively clicked OK as I read the message, and instantly regretted my decision.

                                            Not sure if this is the same error, but I saw a lot of these in the logs before the above happened.

                                            nginx: 2016/06/20 08:37:47 [error] 18895#0: *1464191 upstream timed out (60: Operation timed out) while reading response header from upstream, client: 192.168.1.27, server: , request: "POST /status_ipsec.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php-fpm.socket", host: "192.168.10.2:445", referrer: "https://192.168.10.2:445/status_ipsec.php"

                                            I see there is an update 5, running update 5 and will report back if it happens again, though it took 9 days of uptime to happen last time.

                                            UPDATE: 10days 8Hours uptime, hasn't happened yet, so maybe the issue has been resolved between release 1 and release 5?

                                            UPDATE: 22 Days uptime without issue. I'd say whatever caused my specific issue has been resolved.

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