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    Unable to Check For Updates

    Scheduled Pinned Locked Moved General pfSense Questions
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      If you were on an RC or earlier, it's normal for it to offer 2.3.1.a. When you choose to upgrade, it will see -RELEASE and use that instead. There's an open ticket to fix that for the next version.

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

      1 Reply Last reply Reply Quote 0
      • D
        dougf4nnie
        last edited by

        I did a clean install and came across as the same problem "Unable to Check For Updates":

        I had to install the sarg manually, but before you install, it was necessary to update the package pkg-1.6.2 for pkg-1.7.2. After I upgraded this package the message "Unable to Check For Updates" appeared (even in a clean installation).

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        • S
          skywise
          last edited by

          Clean 2.3 Release install?
          If you go to update settings and select dev path, does it give you an option to update to 2.3.1?

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          • D
            djamp42
            last edited by

            I had to do the following commands to get mine to work.

            fetch -qo /usr/local/share/pfSense/keys/pkg/trusted/ https://raw.githubusercontent.com/pfsense/pfsense/RELENG_2_3_0/src/usr/local/share/pfSense/keys/pkg/trusted/pkg.pfsense.org.20160406
            
            pkg update
            
            pkg install pfSense-base
            
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            • S
              skywise
              last edited by

              Ok, the fetch worked for me, I'm up at 2.3 Release now.

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              • H
                horse2370
                last edited by

                I upgraded my production pfSense and ran into the same problem and was unable to access the System>Update as it just froze the GUI.
                For me the issue is I am running IPv6, however the Internet WAN IPv6 subnet is not advertised through BGP only my DMZ v6 space.
                Switched the pfSense to prefer IPv4 and all is how it was before.

                Would be really nice to be able to bind all the internal services to a specific Interface and not have it default to the outbound Interface.
                We don't advertise the internal links between our peering point and the DMZ for IPv6.

                Anyway, switching to prefer IPv4 solved it for me.

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                • D
                  dlasher
                  last edited by

                  Was getting this:

                  [2.3-RC][admin@pfsense001]/root: pfSense-upgrade -4

                  Updating repositories metadata…
                  Updating pfSense-core repository catalogue...
                  Repository pfSense-core has a wrong packagesite, need to re-create database
                  Fetching meta.txz: . done
                  pkg: No trusted public keys found
                  repository pfSense-core has no meta file, using default settings
                  Fetching packagesite.txz: . done
                  pkg: No trusted public keys found
                  Unable to update repository pfSense-core
                  Updating pfSense repository catalogue...
                  Repository pfSense has a wrong packagesite, need to re-create database
                  Fetching meta.txz: . done
                  pkg: No trusted public keys found
                  repository pfSense has no meta file, using default settings
                  Fetching packagesite.txz: .......... done
                  pkg: No trusted public keys found
                  Unable to update repository pfSense

                  Did this from the CLI - then was able to update.

                  @djamp42:

                  fetch -qo /usr/local/share/pfSense/keys/pkg/trusted/ https://raw.githubusercontent.com/pfsense/pfsense/RELENG_2_3_0/src/usr/local/share/pfSense/keys/pkg/trusted/pkg.pfsense.org.20160406
                  
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                  • V
                    voxeljorz
                    last edited by

                    pkg install pfSense-base <<–- this have just fixed my issue

                    @iam:

                    @jimp:

                    If it says "unable to check for updates", look at this output:

                    pkg info -x pfSense
                    

                    If you do not see pfSense-base, run:

                    pkg install pfSense-base
                    

                    Should I do this also on the nanobad platform?

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                    • K
                      KILLZONE
                      last edited by

                      @cmb:

                      @jits:

                      Nope! Still "unable to check for updates" error, and no way to update manually…nice!

                      If you're still getting that at this point, you likely have connectivity issues. First guess, the system thinks it has IPv6 connectivity and it doesn't, but could be any number of things. SSH in, option 8, run:

                      pfSense-upgrade -4
                      

                      what's that get you?

                      There was a problem "unable to check for updates"
                      Thank you ! "PfSense-upgrade -4" helped!

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                      • B
                        blitzkin
                        last edited by

                        followed the steps to in shell/console:

                        pkg install pfSense-base

                        once installed and went back to gui, and it upgraded from

                        2.3.1-RELEASE (amd64)
                        built on Tue May 17 18:46:53 CDT 2016

                        to

                        2.3.2-RELEASE (amd64)
                        built on Tue Jul 19 12:44:43 CDT 2016

                        and

                        Version 2.3.3.a.20160801.2222 is available

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                        • M
                          matrixit
                          last edited by

                          one can also resolve this issue via making following two changes

                          1. change theme on firewall to default theme of pfSense.
                          2. Try changing the architecture/type of firewall in update settings (I ran into such issue when I restored x86 config on my x64 firewall after which it was showing no updates available until when I changed its architecture to x64).
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                          • K
                            kekke
                            last edited by

                            Had the "cannot check for updates" problemos also after upgrading to 2.3.1
                            Checked the dns resolving ok…. Switched off the ram disk
                            Pressed save @ the system-->update several times. Also changed the update source to experimental and back to stable.
                            Did check prefer ipv4 was ticked. Several reboots etc etc...

                            No work, no joy.


                            FIX

                            SSH--> to pfsense box and choose option 8 (shell) input --> pfSense-upgrade -4

                            This also updates/installs "pfSense-base" component.

                            Reboot ---> All working like a toilet in a train

                            cheers:kekke

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                            • M
                              muhammet
                              last edited by

                              @cmb:

                              @jits:

                              Nope! Still "unable to check for updates" error, and no way to update manually…nice!

                              If you're still getting that at this point, you likely have connectivity issues. First guess, the system thinks it has IPv6 connectivity and it doesn't, but could be any number of things. SSH in, option 8, run:

                              pfSense-upgrade -4
                              

                              what's that get you?

                              Thanks, working.

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                              • F
                                franklinsj
                                last edited by

                                Same thing just happened to me but got it fixed by going to System > Routing and setting the WAN gateway as default gateway instead of the LAN gateway.

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                                • G
                                  gchavy
                                  last edited by

                                  I had those issues in August, and then the dashboard changed from "unable to check for updates" to "version 2.3.2 available".

                                  I am running a 2.3.1-RELEASE version on a specific machine, and had no time to upgrade while I had time. I upgraded other pfsense machines, but not that one (the main server, that has 11 IPSec VPNs running, and could not have an interruption until this time of the year).

                                  And now, the 2.3.2-p1 is there, and the same problem comes again : "unable to check for updates" in the dashboard. I can't access to the console of the machine (it is a Virtual Machine hosted by a provider that gives me no console to the VMs), so I can't do it manually.

                                  Is there a way to configure something in the GUI to make a workaround?

                                  Thank you all (next ime, I'll do the upgrades whenever I see it's possible!)

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                                  • H
                                    hawk82
                                    last edited by

                                    @franklinsj:

                                    Same thing just happened to me but got it fixed by going to System > Routing and setting the WAN gateway as default gateway instead of the LAN gateway.

                                    Similar situation for me. I had an old tunnelbroker IPv6 tunnel that I had deleted, but did not delete the default gateway (it was disabled, but listed at the top of the gateways). Once I deleted this disabled gateway, the Updates were shown on the main screen. Thanks for the tip.

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                                    • G
                                      ginne
                                      last edited by

                                      I did manual update because I had "Unable to check for updates" running 2.3.2 with pfSense-upgrade -4
                                      I'm now on 2.3.3-RELEASE-p1 - fine, but again  "Unable to check for updates"!
                                      Any solution?

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                                      • G
                                        ginne
                                        last edited by

                                        @ginne:

                                        I did manual update because I had "Unable to check for updates" running 2.3.2 with pfSense-upgrade -4
                                        I'm now on 2.3.3-RELEASE-p1 - fine, but again  "Unable to check for updates"!
                                        Any solution?

                                        Nobody?

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                                        • S
                                          serge2pf
                                          last edited by

                                          I think it's related as i am getting: "The system is on a later version than the official release." while on official release.

                                          2.3.3-RELEASE (amd64)
                                          built on Thu Feb 16 06:59:53 CST 2017
                                          FreeBSD 10.3-RELEASE-p16

                                          Also, if i go to update settings it's showing wrong version while in settings it's on branch Stable (Default):

                                          Current Base System
                                          2.3.3
                                          Latest Base System
                                          0.19

                                          ~Sergei

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                                          • luckman212L
                                            luckman212 LAYER 8
                                            last edited by

                                            I was getting this too on a fresh 2.3.3 build earlier today.
                                            try getting to a console/ssh and issuing:

                                            pkg update -f
                                            pkg upgrade -f
                                            
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