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    Unable to Check For Updates

    Scheduled Pinned Locked Moved General pfSense Questions
    84 Posts 51 Posters 73.7k Views
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    • V
      voxeljorz
      last edited by

      pkg install pfSense-base <<–- this have just fixed my issue

      @iam:

      @jimp:

      If it says "unable to check for updates", look at this output:

      pkg info -x pfSense
      

      If you do not see pfSense-base, run:

      pkg install pfSense-base
      

      Should I do this also on the nanobad platform?

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      • K
        KILLZONE
        last edited by

        @cmb:

        @jits:

        Nope! Still "unable to check for updates" error, and no way to update manually…nice!

        If you're still getting that at this point, you likely have connectivity issues. First guess, the system thinks it has IPv6 connectivity and it doesn't, but could be any number of things. SSH in, option 8, run:

        pfSense-upgrade -4
        

        what's that get you?

        There was a problem "unable to check for updates"
        Thank you ! "PfSense-upgrade -4" helped!

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        • B
          blitzkin
          last edited by

          followed the steps to in shell/console:

          pkg install pfSense-base

          once installed and went back to gui, and it upgraded from

          2.3.1-RELEASE (amd64)
          built on Tue May 17 18:46:53 CDT 2016

          to

          2.3.2-RELEASE (amd64)
          built on Tue Jul 19 12:44:43 CDT 2016

          and

          Version 2.3.3.a.20160801.2222 is available

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          • M
            matrixit
            last edited by

            one can also resolve this issue via making following two changes

            1. change theme on firewall to default theme of pfSense.
            2. Try changing the architecture/type of firewall in update settings (I ran into such issue when I restored x86 config on my x64 firewall after which it was showing no updates available until when I changed its architecture to x64).
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            • K
              kekke
              last edited by

              Had the "cannot check for updates" problemos also after upgrading to 2.3.1
              Checked the dns resolving ok…. Switched off the ram disk
              Pressed save @ the system-->update several times. Also changed the update source to experimental and back to stable.
              Did check prefer ipv4 was ticked. Several reboots etc etc...

              No work, no joy.


              FIX

              SSH--> to pfsense box and choose option 8 (shell) input --> pfSense-upgrade -4

              This also updates/installs "pfSense-base" component.

              Reboot ---> All working like a toilet in a train

              cheers:kekke

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              • M
                muhammet
                last edited by

                @cmb:

                @jits:

                Nope! Still "unable to check for updates" error, and no way to update manually…nice!

                If you're still getting that at this point, you likely have connectivity issues. First guess, the system thinks it has IPv6 connectivity and it doesn't, but could be any number of things. SSH in, option 8, run:

                pfSense-upgrade -4
                

                what's that get you?

                Thanks, working.

                1 Reply Last reply Reply Quote 0
                • F
                  franklinsj
                  last edited by

                  Same thing just happened to me but got it fixed by going to System > Routing and setting the WAN gateway as default gateway instead of the LAN gateway.

                  1 Reply Last reply Reply Quote 0
                  • G
                    gchavy
                    last edited by

                    I had those issues in August, and then the dashboard changed from "unable to check for updates" to "version 2.3.2 available".

                    I am running a 2.3.1-RELEASE version on a specific machine, and had no time to upgrade while I had time. I upgraded other pfsense machines, but not that one (the main server, that has 11 IPSec VPNs running, and could not have an interruption until this time of the year).

                    And now, the 2.3.2-p1 is there, and the same problem comes again : "unable to check for updates" in the dashboard. I can't access to the console of the machine (it is a Virtual Machine hosted by a provider that gives me no console to the VMs), so I can't do it manually.

                    Is there a way to configure something in the GUI to make a workaround?

                    Thank you all (next ime, I'll do the upgrades whenever I see it's possible!)

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                    • H
                      hawk82
                      last edited by

                      @franklinsj:

                      Same thing just happened to me but got it fixed by going to System > Routing and setting the WAN gateway as default gateway instead of the LAN gateway.

                      Similar situation for me. I had an old tunnelbroker IPv6 tunnel that I had deleted, but did not delete the default gateway (it was disabled, but listed at the top of the gateways). Once I deleted this disabled gateway, the Updates were shown on the main screen. Thanks for the tip.

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                      • G
                        ginne
                        last edited by

                        I did manual update because I had "Unable to check for updates" running 2.3.2 with pfSense-upgrade -4
                        I'm now on 2.3.3-RELEASE-p1 - fine, but again  "Unable to check for updates"!
                        Any solution?

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                        • G
                          ginne
                          last edited by

                          @ginne:

                          I did manual update because I had "Unable to check for updates" running 2.3.2 with pfSense-upgrade -4
                          I'm now on 2.3.3-RELEASE-p1 - fine, but again  "Unable to check for updates"!
                          Any solution?

                          Nobody?

                          1 Reply Last reply Reply Quote 0
                          • S
                            serge2pf
                            last edited by

                            I think it's related as i am getting: "The system is on a later version than the official release." while on official release.

                            2.3.3-RELEASE (amd64)
                            built on Thu Feb 16 06:59:53 CST 2017
                            FreeBSD 10.3-RELEASE-p16

                            Also, if i go to update settings it's showing wrong version while in settings it's on branch Stable (Default):

                            Current Base System
                            2.3.3
                            Latest Base System
                            0.19

                            ~Sergei

                            1 Reply Last reply Reply Quote 0
                            • luckman212L
                              luckman212 LAYER 8
                              last edited by

                              I was getting this too on a fresh 2.3.3 build earlier today.
                              try getting to a console/ssh and issuing:

                              pkg update -f
                              pkg upgrade -f
                              
                              1 Reply Last reply Reply Quote 0
                              • S
                                serge2pf
                                last edited by

                                That's fixed for me. Thanks.

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                                • T
                                  taius
                                  last edited by

                                  @luckman212:

                                  I was getting this too on a fresh 2.3.3 build earlier today.
                                  try getting to a console/ssh and issuing:

                                  pkg update -f
                                  pkg upgrade -f
                                  

                                  Worked for me too.  Thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    ginne
                                    last edited by

                                    pkg update -f
                                        pkg upgrade -f

                                    did not help. I still have:

                                    2.3.3-RELEASE-p1 (i386)
                                    built on Thu Mar 09 07:17:43 CST 2017
                                    FreeBSD 10.3-RELEASE-p16

                                    Unable to check for updates

                                    Anybody an idea? Please.

                                    Guenther

                                    1 Reply Last reply Reply Quote 0
                                    • W
                                      woo
                                      last edited by

                                      Got this same issue.. Dashboard claims 'unable to check for updates'.
                                      I can see successful traffic to files00.netgate.com in tcpdump, and pkg update -f told me that all repositories are up to date.

                                      1 Reply Last reply Reply Quote 0
                                      • O
                                        oldunixguy
                                        last edited by

                                        It is happening again. I'm running 2.4.0-RC (arm)
                                        built on Wed Aug 23 01:13:55 CDT 2017
                                        FreeBSD 11.0-RELEASE-p11

                                        It started at least late yesterday (31 Aug 2017) and is the same now.

                                        oldunixguy

                                        {Update]
                                        I can do a packet capture but I'm not sure what to look for. Can you give me a hint at what the "Check for Update" transaction is like such as destination host, etc?

                                        oldunixguy

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                                        • S
                                          shastacourts
                                          last edited by

                                          Just curious,  is there a solution for this issue?  We have the same issue running 2.3-RELEASE.

                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            shaker242
                                            last edited by

                                            pkg-static update –f
                                            pkg-static upgrade –f

                                            I'm a late upgrader, found this issue and running pkg -f  was presented with missing libssl.so.8, switched to pkg-static and the update, upgrade worked… although, I did have to reboot the pfsense server afterwards to get things up and running.

                                            1 Reply Last reply Reply Quote 0
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