Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Zotac CI323 Crashing pfSense 2.3.2 - WAN interface says up but no IP??

    Scheduled Pinned Locked Moved General pfSense Questions
    26 Posts 4 Posters 4.5k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • KOMK Offline
      KOM
      last edited by

      I had to check "Disable hardware checksum offload" or else the WAN NIC would lock up under heavy load

      Good to know.

      1 Reply Last reply Reply Quote 0
      • D Offline
        Doboy
        last edited by

        @KOM:

        I had to check "Disable hardware checksum offload" or else the WAN NIC would lock up under heavy load

        Good to know.

        So you had to disable this in the BIOS? not on the pfSense software right?\

        1 Reply Last reply Reply Quote 0
        • KOMK Offline
          KOM
          last edited by

          not on the pfSense software right?

          It's in pfSense.  From memory here, go to Advanced Setup - Networking and check the bottom of the page.

          1 Reply Last reply Reply Quote 0
          • D Offline
            Doboy
            last edited by

            Ok made the change now let's see if it lasts.. thx again

            1 Reply Last reply Reply Quote 0
            • KOMK Offline
              KOM
              last edited by

              Please report back in a week or so if you're convinced it fixed your issue.

              1 Reply Last reply Reply Quote 0
              • D Offline
                Doboy
                last edited by

                Will do

                1 Reply Last reply Reply Quote 0
                • D Offline
                  Doboy
                  last edited by

                  No go! crashed after 3 days..

                  Again no WAN IP.. Reboot.. Still no WAN IP, had to reboot modem this time

                  Called my ISP they are looking into it, seems my neighbors had same issues as me in the past few weeks at the exact same time (goes down for me, goes down for them) they say they fixed the issue on the 17th, so maybe today was just a fluke.. I will monitor it..

                  thx again for all the help guys

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Doboy
                    last edited by

                    Well still same issues, trying swapping the interfaces, same thing. it will eventually crash and no IP on WAN interface.

                    Updated the zotac to latest BIOS also.

                    When its happening, the physical NIC on the back has one steady orange led on the left and a blinking yellow on the right. Will have to look up what that means on the zotac site i guess as different manufacturers could have different color schemes ?

                    Maybe i can try and install an earlier release of pfSense? see if that helps? is there one you suggest?

                    1 Reply Last reply Reply Quote 0
                    • KOMK Offline
                      KOM
                      last edited by

                      So the problem follows WAN and not a specific interface?  The NIC that gets the traffic first dies?  Could be those NICs are choking under load, but it's hard to say for sure.

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        Doboy
                        last edited by

                        Yes it follows the WAN interface..  :-\

                        Is there some kind of troubleshooting/diag I can do do gather some useful info for the devs?

                        1 Reply Last reply Reply Quote 0
                        • KOMK Offline
                          KOM
                          last edited by

                          Not that I'm aware of.  Since others are using this same unit without issue, there might not be anything to be done in general.  You might have a cursed unit.  Have you contacted Zotac to see what they have to say?

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Doboy
                            last edited by

                            But are there others using this without issue? and at the speeds i am using? > 120MBit WAN?

                            I see a few posts about these and realtek NICS dropping..

                            1 Reply Last reply Reply Quote 0
                            • KOMK Offline
                              KOM
                              last edited by

                              I have no idea as to the bandwidth other ZBox users had so I can't vouch for that, but I would be surprised that a Gigabit interface was dying when under about 25% of its maximum realworld load.  Here's another potential test.  Take the unit offline and hang a linux box off of each interface, then run iperf from one node to the other.  Do your ZBox interfaces act up when being pounded by iperf?

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Doboy
                                last edited by

                                that might be hard to do, my home is strictly windows :)

                                I will see if there is an iperf comparable prog for Win?  that fact that it follows the WAN interface leads me to believe it might have something to do with the pfsense install..

                                1 Reply Last reply Reply Quote 0
                                • KOMK Offline
                                  KOM
                                  last edited by

                                  I will see if there is an iperf comparable prog for Win?

                                  https://iperf.fr/iperf-download.php#windows

                                  that fact that it follows the WAN interface leads me to believe it might have something to do with the pfsense install.

                                  Perhaps, but there isn't yet enough information.

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    Doboy
                                    last edited by

                                    Hmm crashed again, this time i noticed that the NIC Link light for the WAN is red steady, except for a bootup when its green.

                                    LAN NIC Led is steady green (1Gbps)

                                    I force the WAN link to 100Mbps and its steady green.. Seems the LED's are different on each NIC? I think its about time i try an older release.

                                    1 Reply Last reply Reply Quote 0
                                    • KOMK Offline
                                      KOM
                                      last edited by

                                      Check your Zotac manual or support site to see what their colour scheme is. The red LED might be a clue.  I'm also very curious to hear about the outcome of your test.  Pound a smuch UDP data as you can from node to node and see if it can sustain a high throughput for a significant period of time.

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        Doboy
                                        last edited by

                                        Updating for closures sake

                                        After a few weeks of trying to fix it i think i finally have my zotac box stable, no "watchdog timeout" and loss of WAN IP under heavy load in about 8 days. Longest run ever.

                                        Need to test for a longer period of time for stability , but what i did was compile the latest realtek freeBSD driver (1.92) and load it on start up using kldload. Seems ok for now.

                                        Before all this NOTHING was working stable. Always crashed on the WAN ip (watchdog timeout) no matter what interface it was assigned to (re0 - re1)

                                        1 Reply Last reply Reply Quote 0
                                        • KOMK Offline
                                          KOM
                                          last edited by

                                          Thanks for the update.  The notorious Realtek NIC strikes again.  I would much rather have one of those little Chinese mini-PCs with the Intel NICs than the ZBox, I suspect.

                                          1 Reply Last reply Reply Quote 0
                                          • PippinP Offline
                                            Pippin
                                            last edited by

                                            So, driver issue, who`s responsible for that ;)

                                            I gloomily came to the ironic conclusion that if you take a highly intelligent person and give them the best possible, elite education, then you will most likely wind up with an academic who is completely impervious to reality.
                                            Halton Arp

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.