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    Watchguard XTM 5 Series

    Scheduled Pinned Locked Moved Hardware
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    • S
      Smoothrunnings
      last edited by

      @stephenw10:

      The XTM 5 was updated during it's lifecycle. I believe the second gen just had newer CPUs and same board but I've never had one to be sure.

      What models are they?

      3GB detected sounds a lot like it's running 32bit.

      I have seen issues with putty where the cursor moved but doesn't write anything at a reboot. If you restart putty at the reboot it usually displays fine after that.

      I'm not aware of any updated BIOS versions but I've only ever looked in the one box.

      Steve

      CPU maybe?

      It has a Celeron 440 in it. I tried a E6700 that I had kicking around but it still only shows 3005MB, the bios shows 4062MB. I am using the same version I installed on my other boxes which have Core 2 Quad 9450's and 4GB of RAM and they show 4GB of ram in PfSense.. maybe I have to redownload and flash the CF card again?

      Thanks,

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It should be pretty obvious if you're running 32bit, it reported in multiple places. That's about the only reason I can think of for seeing 3GB though.

        Does it report that at the beginning of the boot also? For example (not an XTM5):

        Copyright (c) 1992-2016 The FreeBSD Project.
        Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
        	The Regents of the University of California. All rights reserved.
        FreeBSD is a registered trademark of The FreeBSD Foundation.
        FreeBSD 11.0-RELEASE-p7 #9 5ee3f5a72da(RELENG_2_4): Fri Feb  3 13:37:02 CST 2017
            root@buildbot2.netgate.com:/builder/ce/tmp/obj/builder/ce/tmp/FreeBSD-src/sys/pfSense amd64
        FreeBSD clang version 3.8.0 (tags/RELEASE_380/final 262564) (based on LLVM 3.8.0)
        VT(vga): resolution 640x480
        CPU: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz (3292.60-MHz K8-class CPU)
          Origin="GenuineIntel"  Id=0x306a9  Family=0x6  Model=0x3a  Stepping=9
          Features=0xbfebfbff <fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>Features2=0x3d9ae3bf <sse3,pclmulqdq,dtes64,mon,ds_cpl,vmx,est,tm2,ssse3,cx16,xtpr,pdcm,pcid,sse4.1,sse4.2,popcnt,tscdlt,xsave,osxsave,avx,f16c>AMD Features=0x28000800 <syscall,rdtscp,lm>AMD Features2=0x1 <lahf>Structured Extended Features=0x281 <fsgsbase,smep,erms>XSAVE Features=0x1 <xsaveopt>VT-x: (disabled in BIOS) PAT,HLT,MTF,PAUSE,EPT,UG,VPID
          TSC: P-state invariant, performance statistics
        real memory  = 8589934592 (8192 MB)
        avail memory = 8144412672 (7767 MB)</xsaveopt></fsgsbase,smep,erms></lahf></syscall,rdtscp,lm></sse3,pclmulqdq,dtes64,mon,ds_cpl,vmx,est,tm2,ssse3,cx16,xtpr,pdcm,pcid,sse4.1,sse4.2,popcnt,tscdlt,xsave,osxsave,avx,f16c></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>
        

        Steve

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        • chpalmerC
          chpalmer
          last edited by

          Compare your bios settings. Especially when it comes to video memory. Yours may have some memory reserved for other functions.  I know mine did but no longer..  ;)

          Triggering snowflakes one by one..
          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

          1 Reply Last reply Reply Quote 0
          • S
            Smoothrunnings
            last edited by

            @stephenw10:

            It should be pretty obvious if you're running 32bit, it reported in multiple places. That's about the only reason I can think of for seeing 3GB though.

            Does it report that at the beginning of the boot also? For example (not an XTM5):

            Copyright (c) 1992-2016 The FreeBSD Project.
            Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
            	The Regents of the University of California. All rights reserved.
            FreeBSD is a registered trademark of The FreeBSD Foundation.
            FreeBSD 11.0-RELEASE-p7 #9 5ee3f5a72da(RELENG_2_4): Fri Feb  3 13:37:02 CST 2017
                root@buildbot2.netgate.com:/builder/ce/tmp/obj/builder/ce/tmp/FreeBSD-src/sys/pfSense amd64
            FreeBSD clang version 3.8.0 (tags/RELEASE_380/final 262564) (based on LLVM 3.8.0)
            VT(vga): resolution 640x480
            CPU: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz (3292.60-MHz K8-class CPU)
              Origin="GenuineIntel"  Id=0x306a9  Family=0x6  Model=0x3a  Stepping=9
              Features=0xbfebfbff <fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>Features2=0x3d9ae3bf <sse3,pclmulqdq,dtes64,mon,ds_cpl,vmx,est,tm2,ssse3,cx16,xtpr,pdcm,pcid,sse4.1,sse4.2,popcnt,tscdlt,xsave,osxsave,avx,f16c>AMD Features=0x28000800 <syscall,rdtscp,lm>AMD Features2=0x1 <lahf>Structured Extended Features=0x281 <fsgsbase,smep,erms>XSAVE Features=0x1 <xsaveopt>VT-x: (disabled in BIOS) PAT,HLT,MTF,PAUSE,EPT,UG,VPID
              TSC: P-state invariant, performance statistics
            real memory  = 8589934592 (8192 MB)
            avail memory = 8144412672 (7767 MB)</xsaveopt></fsgsbase,smep,erms></lahf></syscall,rdtscp,lm></sse3,pclmulqdq,dtes64,mon,ds_cpl,vmx,est,tm2,ssse3,cx16,xtpr,pdcm,pcid,sse4.1,sse4.2,popcnt,tscdlt,xsave,osxsave,avx,f16c></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>
            

            Steve

            Yeah sorry. :(

            I forgot I had installed the 32bit version on my CF card to do the x750e and x1250e!

            All is good now.

            Thanks.

            1 Reply Last reply Reply Quote 0
            • B
              billiumg
              last edited by

              28 pages and cannot find my solution.  Anyway, thanks in advance for the assist.

              XTM 505 with 1GB CF (install image)
              1gig RAM
              60G SSD for OS
              after booting and it goes for about 3 minutes, it gets stuck at ada1:  Previously was known as ad4 and hangs.
              tried difference drives, both 32 and 64 bit images
              even tried direct install to ssd using vmware.
              they all stop at the same place.

              I have attached the putty screens.

              all of you are Gods of the computers  - long live the Gods - beer?

              [firebox pfsense error.txt](/public/imported_attachments/1/firebox pfsense error.txt)

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I don't see the putty screenshots attached can you repost them?

                Steve

                1 Reply Last reply Reply Quote 0
                • B
                  billiumg
                  last edited by

                  thanks i put them on original post.  but will add here also.

                  [firebox pfsense error.txt](/public/imported_attachments/1/firebox pfsense error.txt)

                  1 Reply Last reply Reply Quote 0
                  • B
                    billiumg
                    last edited by

                    so after playing with this….
                    i have determined it is stopping at the point after ada1: perviously was known as ad5.  So what is the next part of the script?

                    this is where it is hanging.  What is the next step?  How do i fix? enable / disable.  Was going to try nano image, but do not have a large enough cf card.

                    from a video is looking smp: ap cpu #  .........

                    ok more weird.  for kicks removed drives and just booted from CF Card and it passed the issue.....  So will have to see about larger cf card later.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ah, you are trying to boot the install image running from a CF card in order to install to an SSD?

                      I'm not sure I've ever tried that. What image are you using there exactly?

                      This looks like it's a Nano+VGA image which seems wrong and also wouldn't fit on a 1GB CF card:

                      FreeBSD 10.3-RELEASE-p5 #0 7307492(RELENG_2_3_2): Tue Jul 19 14:11:41 CDT 2016
                          root@ce23-i386-builder:/builder/pfsense-232/tmp/obj/builder/pfsense-232/tmp/FreeBSD-src/sys/pfSense_wrap_vga i386
                      

                      You should definitely use a 64bit image with that hardware.

                      I take it you tried to boot the installer from USB and it failed?

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • B
                        billiumg
                        last edited by

                        yes trying to install from cf card to ssd and fails.  same spot no matter which method i use.
                        I tried both 32 and 64 bit version

                        pfsense-cd-memstick-serial-2.3.2-release-amd64
                        pfsense-cd-memstick-serial-2.3.2-release-i386

                        got a larger cf card today and will be working on it later to see if i can make any difference.

                        1 Reply Last reply Reply Quote 0
                        • D
                          DeLorean
                          last edited by

                          @billiumg:

                          yes trying to install from cf card to ssd and fails.  same spot no matter which method i use.
                          I tried both 32 and 64 bit version

                          pfsense-cd-memstick-serial-2.3.2-release-amd64
                          pfsense-cd-memstick-serial-2.3.2-release-i386

                          got a larger cf card today and will be working on it later to see if i can make any difference.

                          Do you download these versions from the official pfSense site ?
                          Because on the official pfSense site, there is no pfsense-cd-…...
                          For a XTM5 you must use pfSense-CE-memstick-serial-release-amd64

                          https://nyifiles.pfsense.org/mirror/downloads/pfSense-CE-memstick-serial-2.3.2-RELEASE-amd64.img.gz

                          This can be placed on a 1Gb CF card, preferable a fast CF card like 80x or so.
                          During install don't choose "Quick / Easy Install", because it will then try to install to the CF card instead of your SSD,
                          you must choose "Custom Install" and accept al the suggested amounts of space.
                          This is the way that i have used for installing pfSense to a SSD on a XTM5

                          Grtz
                          DeLorean

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            @stephenw10:

                            The XTM 5 was updated during it's lifecycle. I believe the second gen just had newer CPUs and same board but I've never had one to be sure.

                            What models are they?

                            3GB detected sounds a lot like it's running 32bit.

                            I have seen issues with putty where the cursor moved but doesn't write anything at a reboot. If you restart putty at the reboot it usually displays fine after that.

                            I'm not aware of any updated BIOS versions but I've only ever looked in the one box.

                            Steve

                            Hi, I just got 2 gen 2 box and the board is a 7580T instead of W …  version 1.2

                            Also the bios dates 26 April 2010, a couple of month newer that the first gen box. No apparent change to the bios from what I am reading here, still locked ...

                            1 Reply Last reply Reply Quote 0
                            • chpalmerC
                              chpalmer
                              last edited by

                              @pierrelucd:

                              Hi, I just got 2 gen 2 box and the board is a 7580T instead of W …  version 1.2

                              Also the bios dates 26 April 2010, a couple of month newer that the first gen box. No apparent change to the bios from what I am reading here, still locked ...

                              Love to have a copy of that BIOS..  ;D

                              I probably did and wrote over it recently.  ::)

                              Triggering snowflakes one by one..
                              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Smooth.  ;)

                                1 Reply Last reply Reply Quote 0
                                • D
                                  DeLorean
                                  last edited by

                                  I have the last year converted many XTM 5 boxes to run pfSense on a SSD, cpu updated to a Core2Duo,add extra ram
                                  and all use the original Bios.
                                  I don't see the benefits of a unlocked Bios, if everythings works with the original.

                                  For the precious X-Core E series i have a programmer and extra spare Bios chips,
                                  so a bad flash is easy to fix.
                                  But since the XTM 5 series have a soldered Bios chip, the recovery from a bad flash is more hassle,
                                  then with a X-Core E, i don't want to take the risk for ending with a red brick or a red door stop.

                                  I'm from the principe, don't fix it, if it aint broken :-)

                                  Grtz
                                  DeLorean

                                  1 Reply Last reply Reply Quote 0
                                  • chpalmerC
                                    chpalmer
                                    last edited by

                                    @DeLorean:

                                    I don't see the benefits of a unlocked Bios, if everythings works with the original.

                                    Grtz
                                    DeLorean

                                    Im a control freak!  ;D ;D

                                    There is some advantage but not a show stopper for sure.

                                    Triggering snowflakes one by one..
                                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      But… but... red LED.  :P

                                      1 Reply Last reply Reply Quote 0
                                      • chpalmerC
                                        chpalmer
                                        last edited by

                                        @stephenw10:

                                        But… but... red LED.  :P

                                        Oh yeah..  Forgot about that.  ;)

                                        Triggering snowflakes one by one..
                                        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          jwh
                                          last edited by

                                          Turns out there is a full motherboard manual available from Lanner.
                                          Inclusing the PINOUTs for all jumper blocks  :)
                                          It is for the 7581 and we have a 7580 in the XTM 5 series, but only minor differences.
                                          Basically the same motherboard, just upgraded to DDR3 support.

                                          http://www.lannerinc.com/phocadownload/user-manuals/FW-7581%20User%20Manual.pdf

                                          entire folder is browsable;

                                          http://www.lannerinc.com/phocadownload/user-manuals

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Nice. Yeah the 7580 manual used to be available at their old site. Not sure why they took it down. I might have a copy of it somewhere.

                                            Steve

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