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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • F
      f34rinc
      last edited by

      Hello, I have a Tripp Lite Smart1500LCDT that I'm trying to use with NUT.  I have seen NUT connect to the UPS briefly a handful of times and will cycle between online \ offline.

      I have tried using the usbhid driver without any extra arguments and with settings found http://networkupstools.org/ddl/Tripp_Lite/SMART1500LCDT.html

      [2.3.4-RELEASE][root@pfSense]/root:  cat /usr/local/etc/nut/ups.conf
      user=root
      [SMART1500LCDT]
      driver=usbhid-ups
      port=auto
      battery.charge: 100
      battery.charge.low: 10
      battery.charge.warning: 30
      battery.runtime:  10800
      battery.type:  PbAC
      battery.voltage: 0.0
      battery.voltage.nominal: 24.0
      device.mfr:  Tripp Lite
      device.model:  TRIPP LITE UPS
      device.type:  ups
      driver.name:  usbhid-ups
      driver.parameter.pollfreq:  30
      driver.parameter.pollinterval:  2
      driver.parameter.port:  auto
      driver.parameter.productid: 3016
      driver.version: 2.6.3
      driver.version.data: TrippLite HID 0.6
      driver.version.internal: 0.35
      input.frequency: 5990.0
      input.transfer.high: 150.0
      input.transfer.low: 92.0
      input.voltage: 0.0
      input.voltage.nominal: 120
      output.current: 0.00
      output.frequency: 5990.0
      output.frequency.nominal: 60
      output.voltage: 0.0
      output.voltage.nominal: 120
      ups.beeper.status: disabled
      ups.delay.shutdown: 20
      ups.delay.start: 30
      ups.load: 0
      ups.mfr: Tripp Lite
      ups.model: TRIPP LITE UPS
      ups.power: 0.0
      ups.power.nominal: 1500
      ups.productid: 3016
      ups.status: OL
      ups.timer.reboot: 65535
      ups.timer.shutdown: 65535
      ups.timer.start: 65535
      ups.vendorid: 09ae
      ups.watchdog.status: 0
      #CMD:beeper.disable
      #CMD:beeper.enable
      #CMD:beeper.mute
      #CMD:beeper.off
      #CMD:beeper.on
      #CMD:load.off
      #CMD:load.off.delay
      #CMD:load.on
      #CMD:load.on.delay
      #CMD:reset.watchdog
      #CMD:shutdown.reboot
      #CMD:shutdown.return
      #CMD:shutdown.stayoff
      #CMD:shutdown.stop
      #RW:battery.charge.low:STRING
      #RW:input.transfer.high:STRING
      #RW:input.transfer.low:STRING
      #RW:ups.delay.shutdown:STRING
      #RW:ups.delay.start:STRING
      
      [2.3.4-RELEASE][root@pfSense]/root: cat /usr/local/etc/nut/upsd.conf
      LISTEN 127.0.0.1
      LISTEN ::1
      
      [2.3.4-RELEASE][root@pfSense]/root: cat /usr/local/etc/nut/upsmon.conf
      MONITOR SMART1500LCDT 1 monuser 3b3e3a783e68ff21be0b master
      SHUTDOWNCMD "/sbin/shutdown -p +0"
      POWERDOWNFLAG /etc/killpower
      
      [2.3.4-RELEASE][root@pfsense]/root: usbconfig dump_device_desc
      ugen0.1: <ehci root="" hub="" intel="">at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
      
        bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0200
        bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0001
        bMaxPacketSize0 = 0x0040
        idVendor = 0x0000
        idProduct = 0x0000
        bcdDevice = 0x0100
        iManufacturer = 0x0001  <intel>iProduct = 0x0002  <ehci root="" hub="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001
      
      ugen1.1: <ehci root="" hub="" intel="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
      
        bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0200
        bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0001
        bMaxPacketSize0 = 0x0040
        idVendor = 0x0000
        idProduct = 0x0000
        bcdDevice = 0x0100
        iManufacturer = 0x0001  <intel>iProduct = 0x0002  <ehci root="" hub="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001
      
      ugen0.2: <product 0x0020="" vendor="" 0x8087="">at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
      
        bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0200
        bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0001
        bMaxPacketSize0 = 0x0040
        idVendor = 0x8087
        idProduct = 0x0020
        bcdDevice = 0x0000
        iManufacturer = 0x0000  <no string="">iProduct = 0x0000  <no string="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001
      
      ugen1.2: <product 0x0020="" vendor="" 0x8087="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
      
        bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0200
        bDeviceClass = 0x0009  <hub>bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0001
        bMaxPacketSize0 = 0x0040
        idVendor = 0x8087
        idProduct = 0x0020
        bcdDevice = 0x0000
        iManufacturer = 0x0000  <no string="">iProduct = 0x0000  <no string="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001
      
      ugen1.3: <tripp lite="" ups="" tripp="">at usbus1, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
      
        bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0110
        bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0000
        bMaxPacketSize0 = 0x0008
        idVendor = 0x09ae
        idProduct = 0x3016
        bcdDevice = 0x0002
        iManufacturer = 0x0003  <tripp lite="">iProduct = 0x0001  <tripp lite="" ups="">iSerialNumber = 0x0005  <retrieving string="" failed="">bNumConfigurations = 0x0001</retrieving></tripp></tripp></probed></tripp></no></no></no></hub></product></no></no></no></hub></product></no></ehci></intel></hub></ehci></no></ehci></intel></hub></ehci> 
      
      [2.3.4-RELEASE][root@pfsense]/root: service devd restart
      Stopping devd.
      Waiting for PIDS: 9885.
      Starting devd.
      [2.3.4-RELEASE][root@pfsense]/root: /usr/local/etc/rc.d/nut.sh restart
      stopping NUT
      starting NUT
      Network UPS Tools upsmon 2.7.4
      kill: No such process
      UPS: SMART1500LCDT (master) (power value 1)
      Using power down flag file /etc/killpower
      Network UPS Tools - UPS driver controller 2.7.4
      Network UPS Tools - Generic HID driver 0.41 (2.7.4)
      USB communication driver 0.33
      Network UPS Tools upsd 2.7.4
      fopen /var/db/nut/upsd.pid: No such file or directory
      listening on ::1 port 3493
      listening on 127.0.0.1 port 3493
      Can't connect to UPS [SMART1500LCDT] (usbhid-ups-SMART1500LCDT): No such file or directory
      
      Broadcast Message from root@pfsense
              (no tty) at 0:56 EDT...
      
      Communications with UPS SMART1500LCDT lost
      
      No matching HID UPS found
      Driver failed to start (exit status=1)
      
      Broadcast Message from root@pfsense
              (no tty) at 0:56 EDT...
      
      UPS SMART1500LCDT is unavailable
      
      Jul 15 00:57:28 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:57:23 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:57:18 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:57:13 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:57:08 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:57:03 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:58 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:53 	upsmon 	13730 	UPS SMART1500LCDT is unavailable
      Jul 15 00:56:53 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:48 	upsmon 	13730 	Communications with UPS SMART1500LCDT lost
      Jul 15 00:56:48 	upsmon 	13730 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:48 	upsd 	14571 	User monuser@::1 logged into UPS [SMART1500LCDT]
      Jul 15 00:56:46 	upsd 	14571 	Startup successful
      Jul 15 00:56:46 	upsd 	14312 	Can't connect to UPS [SMART1500LCDT] (usbhid-ups-SMART1500LCDT): No such file or directory
      Jul 15 00:56:46 	upsd 	14312 	listening on 127.0.0.1 port 3493
      Jul 15 00:56:46 	upsd 	14312 	listening on ::1 port 3493
      Jul 15 00:56:45 	upsmon 	13178 	Startup successful
      Jul 15 00:56:45 	upsd 	76083 	Signal 15: exiting
      Jul 15 00:56:45 	upsd 	76083 	mainloop: Interrupted system call
      Jul 15 00:56:45 	upsd 	76083 	User monuser@::1 logged out from UPS [SMART1500LCDT]
      Jul 15 00:56:45 	upsmon 	75446 	Signal 15: exiting
      Jul 15 00:56:45 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:40 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:35 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:30 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:25 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:20 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:15 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:10 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:05 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:56:00 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:55 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:50 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:45 	upsmon 	75446 	UPS SMART1500LCDT is unavailable
      Jul 15 00:55:45 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:40 	upsmon 	75446 	Communications with UPS SMART1500LCDT lost
      Jul 15 00:55:40 	upsmon 	75446 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:40 	upsd 	76083 	User monuser@::1 logged into UPS [SMART1500LCDT]
      Jul 15 00:55:38 	upsd 	76083 	Startup successful
      Jul 15 00:55:38 	upsd 	75783 	Can't connect to UPS [SMART1500LCDT] (usbhid-ups-SMART1500LCDT): No such file or directory
      Jul 15 00:55:38 	upsd 	75783 	listening on 127.0.0.1 port 3493
      Jul 15 00:55:38 	upsd 	75783 	listening on ::1 port 3493
      Jul 15 00:55:37 	upsmon 	74829 	Startup successful
      Jul 15 00:55:35 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:30 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:25 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:19 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:14 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:13 	kernel 		device_attach: uhid0 attach returned 12
      Jul 15 00:55:13 	kernel 		uhid0: no report descriptor
      Jul 15 00:55:09 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:55:08 	kernel 		uhid0: <tripp 0="" 3="" lite="" tripp="" ups,="" class="" 0,="" rev="" 1.10="" 0.02,="" addr="">on usbus1
      Jul 15 00:55:04 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:54:59 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:54:54 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected
      Jul 15 00:54:49 	upsmon 	4012 	Poll UPS [SMART1500LCDT] failed - Driver not connected</tripp> 
      
      1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage
        last edited by

        @f34rinc:

        Hello, I have a Tripp Lite Smart1500LCDT that I'm trying to use with NUT.  I have seen NUT connect to the UPS briefly a handful of times and will cycle between online \ offline.

        I have tried using the usbhid driver without any extra arguments and with settings found http://networkupstools.org/ddl/Tripp_Lite/SMART1500LCDT.html

        Hey f34rinc , seems like you've done some homework. Thanks!

        Going forward, the first thing I would recommend for testing is to get rid of everything in the advanced section, and ensure that you have rebooted before continuing diagnosis.

        Do you have confidence in the USB chipset on the mother board? Is it a recent MB? It appears that the UPS is on the other side of a bridge chip (expected), but I don't see it's identification in the usb dump. It's not an external hub is it?

        Also, how old is the UPS? If it's not recent, have you tried the tripplite driver?

        1 Reply Last reply Reply Quote 0
        • B
          bulldog5
          last edited by

          Hi, I'm running a Cyberpower UPS, and getting random email notifications saying LOWBATT, I have NUT running as the master on my pfsense box, with the UPS connected directly via USB.  I'm sitting at 100% battery charged and UPS load around 65%.  I verified this is reported from the actual LCD screen on the UPS, and uspsc  command.  Why is NUT thinking the BATT is low, when its not even on BATT, and its reporting 100% charged?

          1 Reply Last reply Reply Quote 0
          • F
            f34rinc
            last edited by

            @dennypage:

            Do you have confidence in the USB chipset on the mother board? Is it a recent MB? I don't see it's identification in the usb dump. It's not an external hub is it?
            Also, how old is the UPS? If it's not recent, have you tried the tripplite driver?

            I do not have confidence in the USB chipset the box is a Leonovo M90 3246-A2U from 2010 and I was able to find it uses Platform Controller Hub (PCH) for PCI, ethernet and USB.  I've also switched between the USB 2 and USB 3 ports, different cables.  I can only get usbconfig to show TRIPP LITE UPS Tripp Lite.

            No external USB hub (eww)

            I just purchased the UPS July 2017

            I do plan to get new hardware in the next year or possibly sooner, I dont know if it would be worth it to try and get a PCI\PCIe usb card with a better chipset.

            1 Reply Last reply Reply Quote 0
            • dennypageD
              dennypage
              last edited by

              @bulldog5:

              Hi, I'm running a Cyberpower UPS, and getting random email notifications saying LOWBATT

              I've had a couple of Cyberpowers. I found them to be a bit flakey, particularly when the battery needs replacing. It could be happening when the unit does its short self test. I would perform a self test, followed by a runtime calibration to check the battery.

              1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage
                last edited by

                @f34rinc:

                I do not have confidence in the USB chipset the box is a Leonovo M90 3246-A2U from 2010 and I was able to find it uses Platform Controller Hub (PCH) for PCI, ethernet and USB.  I've also switched between the USB 2 and USB 3 ports, different cables.  I can only get usbconfig to show TRIPP LITE UPS Tripp Lite.

                No external USB hub (eww)

                Normally I would recommend against an external hub, but in this case it's worth a try to test with an external (powered) hub because it will be a different bridge chip.

                1 Reply Last reply Reply Quote 0
                • F
                  f34rinc
                  last edited by

                  @dennypage:

                  Normally I would recommend against an external hub, but in this case it's worth a try to test with an external (powered) hub because it will be a different bridge chip.

                  Thanks, is there a certain bridge chip manufacture I should try or avoid ?

                  1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage
                    last edited by

                    @f34rinc:

                    Thanks, is there a certain bridge chip manufacture I should try or avoid ?

                    Sorry, I'm not knowledgeable enough to make a recommendation.

                    1 Reply Last reply Reply Quote 0
                    • B
                      bulldog5
                      last edited by

                      @dennypage:

                      @f34rinc:

                      I do not have confidence in the USB chipset the box is a Leonovo M90 3246-A2U from 2010 and I was able to find it uses Platform Controller Hub (PCH) for PCI, ethernet and USB.  I've also switched between the USB 2 and USB 3 ports, different cables.  I can only get usbconfig to show TRIPP LITE UPS Tripp Lite.

                      No external USB hub (eww)

                      Normally I would recommend against an external hub, but in this case it's worth a try to test with an external (powered) hub because it will be a different bridge chip.

                      I'm trying to figure out how to do this?  Its connected directly to pfSense with just NUT. Is there a upsc command to imitate a selftest?  The units not even a year old =(

                      1 Reply Last reply Reply Quote 0
                      • dennypageD
                        dennypage
                        last edited by

                        You use "upscmd" to do self tests and the like. A list of the potential commands is available here.

                        This command

                        upscmd -l <upsname>will provide a list of available commands for the specific UPS.</upsname>

                        1 Reply Last reply Reply Quote 0
                        • B
                          bulldog5
                          last edited by

                          So i ran a deep battery test, and it passes every time. Is there anything diagnostic wise i could do to see what's going on at the time it reports LOWBATT, because as far as i can tell its never low.  This just started happening after I upgraded pfSense to the latest version 2.4.4, If i remember, i was on 2.3.2.  Something has changed in the way pfsense is handling this across these versions.

                          1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage
                            last edited by

                            @bulldog5:

                            This just started happening after I upgraded pfSense to the latest version 2.4.4, If i remember, i was on 2.3.2.  Something has changed in the way pfsense is handling this across these versions.

                            Can you clarify the version information please? The latest version of pfSense is 2.3.4. Version 2.4 of pfSense is still in development (beta). The latest version of the nut package is 2.7.4_4, which uses underlying nut version 2.7.4_1. Thanks.

                            Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.

                            1 Reply Last reply Reply Quote 0
                            • B
                              bulldog5
                              last edited by

                              @dennypage:

                              @bulldog5:

                              This just started happening after I upgraded pfSense to the latest version 2.4.4, If i remember, i was on 2.3.2.  Something has changed in the way pfsense is handling this across these versions.

                              Can you clarify the version information please? The latest version of pfSense is 2.3.4. Version 2.4 of pfSense is still in development (beta). The latest version of the nut package is 2.7.4_4, which uses underlying nut version 2.7.4_1. Thanks.

                              Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.

                              Ok sorry, let me clear that up, I'm on the latest version now of 2.3.4.  Previously on 2.3.2, never had a single LOWBATT alert. Back checked email, July 9th I upgrade to 2.3.4, alerts start rolling in since, randomly.  Is something polling differently now?

                              1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage
                                last edited by

                                @bulldog5:

                                @dennypage:

                                Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.

                                Ok sorry, let me clear that up, I'm on the latest version now of 2.3.4.  Previously on 2.3.2, never had a single LOWBATT alert. Back checked email, July 9th I upgrade to 2.3.4, alerts start rolling in since, randomly.  Is something polling differently now?

                                The only scenario I can think of would be having an earlier version of pfSense and the nut package installed, then installing 2.3.2 and not reinstalling the packages until the upgrade to 2.3.4.

                                If this was the case, there would have been two changes. First would have been the underlying nut version going from 2.7.3 to 2.7.4. Second would have been the nut package going from 2.3.X to 2.7.4. If this happened, it should have been pretty obvious because the nut package would have put up a banner about settings migration and forced the migrated settings to be explicitly saved before it would start. Nut email notifications are also off by default, so at some point they had to be explicitly enabled as well.

                                For nut, the release notes are here. Nothing in particular jumps out at me, but I'm not a nut developer. For the nut package, there hasn't been much since the introduction of 2.7.4, which is when the ability to configure email was introduced. Overall, my best guess is that the LOWBATT thing has been happening all along and it wasn't noticed in the system logs until email notifications were enabled because it didn't impair operation.

                                So I guess the key questions to think about are: Was there a nut configuration migration performed? If so, when? And when were email notifications enabled?

                                1 Reply Last reply Reply Quote 0
                                • B
                                  bulldog5
                                  last edited by

                                  @dennypage:

                                  @bulldog5:

                                  @dennypage:

                                  Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.

                                  Ok sorry, let me clear that up, I'm on the latest version now of 2.3.4.  Previously on 2.3.2, never had a single LOWBATT alert. Back checked email, July 9th I upgrade to 2.3.4, alerts start rolling in since, randomly.  Is something polling differently now?

                                  The only scenario I can think of would be having an earlier version of pfSense and the nut package installed, then installing 2.3.2 and not reinstalling the packages until the upgrade to 2.3.4.

                                  If this was the case, there would have been two changes. First would have been the underlying nut version going from 2.7.3 to 2.7.4. Second would have been the nut package going from 2.3.X to 2.7.4. If this happened, it should have been pretty obvious because the nut package would have put up a banner about settings migration and forced the migrated settings to be explicitly saved before it would start. Nut email notifications are also off by default, so at some point they had to be explicitly enabled as well.

                                  For nut, the release notes are here. Nothing in particular jumps out at me, but I'm not a nut developer. For the nut package, there hasn't been much since the introduction of 2.7.4, which is when the ability to configure email was introduced. Overall, my best guess is that the LOWBATT thing has been happening all along and it wasn't noticed in the system logs until email notifications were enabled because it didn't impair operation.

                                  So I guess the key questions to think about are: Was there a nut configuration migration performed? If so, when? And when were email notifications enabled?

                                  Email notifications have been on all along, I'd get OL and OB notifications during switches, but never random LOWBATTs until after the upgrade, nut package has been on 2.7.4.  I just don't see why its sending LOWBATT, when it never comes off 100%, LOWBATT shouldn't even come out until past 70% or so and if it was actually discharging, it sure wouldn't come back to 100% that quick.  I'm going to try moving NUT master servers and see if it continues, before trying a rollback as another experiment.

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                                  • dennypageD
                                    dennypage
                                    last edited by

                                    Do you have another UPS to test with by chance?

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                                    • dennypageD
                                      dennypage
                                      last edited by

                                      @bulldog5:

                                      Email notifications have been on all along, I'd get OL and OB notifications during switches, but never random LOWBATTs until after the upgrade, nut package has been on 2.7.4.  I just don't see why its sending LOWBATT, when it never comes off 100%, LOWBATT shouldn't even come out until past 70% or so and if it was actually discharging, it sure wouldn't come back to 100% that quick.

                                      Okay, so no changes in the nut version or the nut package. Presuming the same UPS the entire time.

                                      Just for completeness, can you post output from the following two commands?

                                      upsc <upsname>upsrw <upsname>Thanks</upsname></upsname>

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                                      • B
                                        bulldog5
                                        last edited by

                                        @dennypage:

                                        @bulldog5:

                                        Email notifications have been on all along, I'd get OL and OB notifications during switches, but never random LOWBATTs until after the upgrade, nut package has been on 2.7.4.  I just don't see why its sending LOWBATT, when it never comes off 100%, LOWBATT shouldn't even come out until past 70% or so and if it was actually discharging, it sure wouldn't come back to 100% that quick.

                                        Okay, so no changes in the nut version or the nut package. Presuming the same UPS the entire time.

                                        Just for completeness, can you post output from the following two commands?

                                        upsc <upsname>upsrw <upsname>Thanks</upsname></upsname>

                                        battery.charge: 100
                                        battery.charge.low: 50
                                        battery.charge.warning: 20
                                        battery.mfr.date: CPS
                                        battery.runtime: 960
                                        battery.runtime.low: 600
                                        battery.type: PbAcid
                                        battery.voltage: 24.0
                                        battery.voltage.nominal: 24
                                        device.mfr: CPS
                                        device.model: OR1500PFCRT2U
                                        device.type: ups
                                        driver.flag.ignorelb: enabled
                                        driver.name: usbhid-ups
                                        driver.parameter.pollfreq: 30
                                        driver.parameter.pollinterval: 2
                                        driver.parameter.port: /dev/ugen0.6
                                        driver.parameter.synchronous: no
                                        driver.version: 2.7.4
                                        driver.version.data: CyberPower HID 0.4
                                        driver.version.internal: 0.41
                                        input.transfer.high: 139
                                        input.transfer.low: 88
                                        input.voltage: 118.0
                                        input.voltage.nominal: 120
                                        output.voltage: 118.0
                                        ups.beeper.status: enabled
                                        ups.delay.shutdown: 20
                                        ups.delay.start: 30
                                        ups.load: 58
                                        ups.mfr: CPS
                                        ups.model: OR1500PFCRT2U
                                        ups.productid: 0601
                                        ups.realpower.nominal: 900
                                        ups.status: OL
                                        ups.test.result: Done and passed
                                        ups.timer.shutdown: -60
                                        ups.timer.start: -60
                                        ups.vendorid: 0764

                                        [input.transfer.high]
                                        High voltage transfer point (V)
                                        Type: STRING
                                        Maximum length: 10
                                        Value: 139

                                        [input.transfer.low]
                                        Low voltage transfer point (V)
                                        Type: STRING
                                        Maximum length: 10
                                        Value: 88

                                        [ups.delay.shutdown]
                                        Interval to wait after shutdown with delay command (seconds)
                                        Type: STRING
                                        Maximum length: 10
                                        Value: 20

                                        [ups.delay.start]
                                        Interval to wait before (re)starting the load (seconds)
                                        Type: STRING
                                        Maximum length: 10
                                        Value: 30

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                                        • dennypageD
                                          dennypage
                                          last edited by

                                          @bulldog5:

                                          battery.charge.low: 50
                                          battery.charge.warning: 20

                                          I didn't look at all the variables, but this one is an issue: battery.charge.warning should be higher than battery.charge.low.

                                          What is being set in the Extra Arguments to driver section? Anything in the Advanced section?

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                                          • B
                                            bulldog5
                                            last edited by

                                            @dennypage:

                                            @bulldog5:

                                            battery.charge.low: 50
                                            battery.charge.warning: 20

                                            I didn't look at all the variables, but this one is an issue: battery.charge.warning should be higher than battery.charge.low.

                                            What is being set in the Extra Arguments to driver section? Anything in the Advanced section?

                                            Driver Extra Args:

                                            port = /dev/ugen0.6
                                            ignorelb
                                            override.battery.charge.low = 50
                                            override.battery.runtime.low = 600

                                            upsmon.conf

                                            RUN_AS_USER root

                                            upsd.conf

                                            LISTEN 10.10.0.1

                                            upsd.users

                                            [monitor]
                                            password = *************
                                            upsmon slave

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