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    High latency and packet loss HELP!! [not solved]

    Scheduled Pinned Locked Moved General pfSense Questions
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by

      see the fq_codel thread… All the info you need is there..

      https://forum.pfsense.org/index.php?topic=126637.0

      But sure can send you screenshots if you want.  Also just use the cron job to put the info back in on upgrade vs the file edit mode..  See the thread all info needed is in there.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

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      • T
        tripplex
        last edited by

        can i just update to 2.4 from 2.3.4_p1? Will it cause any issues?

        getting this while updating to 2.4.0:
        pkg: cached package pear-Net_Growl-2.7.0: size mismatch, cannot continue
        Failed

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          Normal advice for packages when updating is to remove them, update then put your packages back..

          What package is using growl?  I just looked through the package manager and do not see that listed in either the packages I have installed or available packages.

          Well I do see it in pfsense..

          [2.4.0-RC][root@pfsense.local.lan]/root: pkg info pear-Net_Growl-2.7.0         
          pear-Net_Growl-2.7.0
          Name          : pear-Net_Growl
          Version        : 2.7.0
          Installed on  : Fri Mar 31 07:43:42 2017 CDT
          Origin        : net/pear-Net_Growl
          Architecture  : FreeBSD:11:amd64
          Prefix        : /usr/local
          Categories    : net pear
          Licenses      : BSD2CLAUSE
          Maintainer    : garga@FreeBSD.org
          WWW            : https://pear.php.net/package/Net_Growl/
          Comment        : Send notifications to Growl
          Annotations    :
                  repo_type      : binary
                  repository    : pfSense
          Flat size      : 1.03MiB
          Description    :
          Growl is a MACOSX application that listen to notifications sent by
          applications and displays them on the desktop using different display
          styles. Net_Growl offers the possibility to send notifications to Growl
          from your PHP application through network communication using UDP.

          WWW: https://pear.php.net/package/Net_Growl/
          [2.4.0-RC][root@pfsense.local.lan]/root:

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by

            Codel won't do any good if the buffering is in the ISP network, which it must be because pfSense won't buffer bloat like that without significant effort.

            There is no way to shape on pfSense LAN because he is trying to load balance 3 20Mbit connections into 60Mbit and there is no way for the shaper to know which WAN is saturated when sending out LAN.

            He needs to limit downloads on each WAN interface to something that will reduce the buffer bloat in his crappy crappy ISP network.

            The only way I can think of to do that on each WAN independently is a limiter on each WAN. That requires 2.4.

            It is unknown if 2.4 will introduce something that doesn't work for you. Probably not. 2.4.0-RELEASE should be real soon now.

            If you have a 2.3.4_1 installer ready and a current backup you can get back to where you are in about 10 minutes.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              @tripplex:

              can i just update to 2.4 from 2.3.4_p1? Will it cause any issues?

              getting this while updating to 2.4.0:
              pkg: cached package pear-Net_Growl-2.7.0: size mismatch, cannot continue
              Failed

              What, exactly, did you do there to initiate that upgrade?

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                Yeah I fail to understand such a odd ball setup?  If you want 60mbps - why not just get a pipe that big?  So you have 3 cable providers in your area but nothing fatter than 20mbps?

                I just ordered 500/50 to be installed on wed! ;)  Big jump from my 75/10 connection and cheaper too.  Sad part is my pfsense VM can not route that that speed, so until I update my vm host or pull trigger on sg3100.. Which wife would kill me on cost of either option right at the moment… So I had to order a unifi usg :( cheapest option that I could find that could handle the speed.. But looks like openvpn and ipv6 tunnels going to be a PITA vs the easy clickity clickity of pfsense..  And didn't tell her about that cost, just that needed new modem to handle the new speed..  So prob in for some shit when she sees the amazon bill ;) hehehehe

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • T
                  tripplex
                  last edited by

                  ok i got it updated 2.4.0 now i am going to set the limiters on the wan.

                  Is the attached settings correct? because it isn't working to limit the wan speed.

                  ![Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png](/public/imported_attachments/1/Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png)
                  ![Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png_thumb](/public/imported_attachments/1/Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png_thumb)

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    no dude no.. Did you not read the thread I pointed too.

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • T
                      tripplex
                      last edited by

                      there are so much things there i can't find what i needed gonna read through it all.

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Remove the shaper. You need to use limiters.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                        • T
                          tripplex
                          last edited by

                          after creating the limiter where shall i put it on the wan tab of the firewall rule and how is it suppose to be configured i.e. the firewall rule with limiter?

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                          • DerelictD
                            Derelict LAYER 8 Netgate
                            last edited by

                            On a floating match rule on WAN out.

                            ![Screen Shot 2017-10-01 at 4.24.51 AM.png](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.24.51 AM.png)
                            ![Screen Shot 2017-10-01 at 4.24.51 AM.png_thumb](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.24.51 AM.png_thumb)
                            ![Screen Shot 2017-10-01 at 4.25.10 AM.png](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.25.10 AM.png)
                            ![Screen Shot 2017-10-01 at 4.25.10 AM.png_thumb](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.25.10 AM.png_thumb)
                            screenshot-pfsense-b-2017-10-01-04-26-18.png
                            screenshot-pfsense-b-2017-10-01-04-26-18.png_thumb

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

                            1 Reply Last reply Reply Quote 0
                            • DerelictD
                              Derelict LAYER 8 Netgate
                              last edited by

                              I used 18/5 just to demonstrate this:

                              [2.4.0-RC][root@pfSense-b]/root: speedtest-cli
                              Retrieving speedtest.net configuration…
                              Testing from Cox ()...
                              Retrieving speedtest.net server list...
                              Selecting best server based on ping...
                              Hosted by LV.Net (Las Vegas, NV) [13.99 km]: 18.701 ms
                              Testing download speed…............................................................................
                              .Download: 17.23 Mbit/s
                              Testing upload speed...
                              Upload: 5.15 Mbit/s

                              Chattanooga, Tennessee, USA
                              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                              • T
                                tripplex
                                last edited by

                                Its working but no more latency issue when i drop the bandwidth to 10 mbps but i still get packet loss and eventually the interface goes offline.

                                Am i right to feel this is a hardware problem?

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                                • T
                                  tripplex
                                  last edited by

                                  Its happening badly when the speed test tries to upload. the latency is in the thousands.

                                  I have another pc can install pfsense to a hp z200 workstation. Should i do that?

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                                  • DerelictD
                                    Derelict LAYER 8 Netgate
                                    last edited by

                                    It's not pfSense. It's your ISP.

                                    Edit the gateways and tell them to always be up while you test. That way the dpinger alarms won't take interfaces down and the interfaces will stay up.

                                    ![Screen Shot 2017-10-01 at 5.45.00 AM.png](/public/imported_attachments/1/Screen Shot 2017-10-01 at 5.45.00 AM.png)
                                    ![Screen Shot 2017-10-01 at 5.45.00 AM.png_thumb](/public/imported_attachments/1/Screen Shot 2017-10-01 at 5.45.00 AM.png_thumb)

                                    Chattanooga, Tennessee, USA
                                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                    1 Reply Last reply Reply Quote 0
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by

                                      also are you trying to test through the load balancer?  Some tests can create multiple sessions to try and fill the pipe vs using 1 session..  I think your going to have a problem with 3 different wans and shaping if your trying to load balance.

                                      And I am curious if there is any shared connectivity here?  So these are 3 different isp with 3 different lines or are you just running 3 different modems from the same cable company?

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                      • H
                                        Harvy66
                                        last edited by

                                        Upload bufferbloat is easy to fix. Set FariQ traffic shaping on all 3 WAN interfaces, set your bandwidth, and preferably set your default queue to have Codel enabled.

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                                        • T
                                          tripplex
                                          last edited by

                                          @johnpoz:

                                          also are you trying to test through the load balancer?  Some tests can create multiple sessions to try and fill the pipe vs using 1 session..  I think your going to have a problem with 3 different wans and shaping if your trying to load balance.

                                          And I am curious if there is any shared connectivity here?  So these are 3 different isp with 3 different lines or are you just running 3 different modems from the same cable company?

                                          3 different lines with modems  from the same ISP.

                                          I just increased the latency threshold on the wan interfaces. working good so far , that's what i did in the past before reinstalling pfsense.

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            "3 different lines with modems  from the same ISP."

                                            For what possible reason??  Makes zero sense - from same isp, so if they have issues all 3 of your connections going to have problems.  Your telling me the fastest connection they can give you is 20.. On cable?  So you got 3 of them?

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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