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    High latency and packet loss HELP!! [not solved]

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      tripplex
      last edited by

      ok i got it updated 2.4.0 now i am going to set the limiters on the wan.

      Is the attached settings correct? because it isn't working to limit the wan speed.

      ![Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png](/public/imported_attachments/1/Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png)
      ![Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png_thumb](/public/imported_attachments/1/Screenshot-2017-10-1 Anonymous Anonymous dev - Firewall Traffic Shaper By Interface.png_thumb)

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        no dude no.. Did you not read the thread I pointed too.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • T
          tripplex
          last edited by

          there are so much things there i can't find what i needed gonna read through it all.

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by

            Remove the shaper. You need to use limiters.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • T
              tripplex
              last edited by

              after creating the limiter where shall i put it on the wan tab of the firewall rule and how is it suppose to be configured i.e. the firewall rule with limiter?

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                On a floating match rule on WAN out.

                ![Screen Shot 2017-10-01 at 4.24.51 AM.png](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.24.51 AM.png)
                ![Screen Shot 2017-10-01 at 4.24.51 AM.png_thumb](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.24.51 AM.png_thumb)
                ![Screen Shot 2017-10-01 at 4.25.10 AM.png](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.25.10 AM.png)
                ![Screen Shot 2017-10-01 at 4.25.10 AM.png_thumb](/public/imported_attachments/1/Screen Shot 2017-10-01 at 4.25.10 AM.png_thumb)
                screenshot-pfsense-b-2017-10-01-04-26-18.png
                screenshot-pfsense-b-2017-10-01-04-26-18.png_thumb

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • DerelictD
                  Derelict LAYER 8 Netgate
                  last edited by

                  I used 18/5 just to demonstrate this:

                  [2.4.0-RC][root@pfSense-b]/root: speedtest-cli
                  Retrieving speedtest.net configuration…
                  Testing from Cox ()...
                  Retrieving speedtest.net server list...
                  Selecting best server based on ping...
                  Hosted by LV.Net (Las Vegas, NV) [13.99 km]: 18.701 ms
                  Testing download speed…............................................................................
                  .Download: 17.23 Mbit/s
                  Testing upload speed...
                  Upload: 5.15 Mbit/s

                  Chattanooga, Tennessee, USA
                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                  • T
                    tripplex
                    last edited by

                    Its working but no more latency issue when i drop the bandwidth to 10 mbps but i still get packet loss and eventually the interface goes offline.

                    Am i right to feel this is a hardware problem?

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                    • T
                      tripplex
                      last edited by

                      Its happening badly when the speed test tries to upload. the latency is in the thousands.

                      I have another pc can install pfsense to a hp z200 workstation. Should i do that?

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        It's not pfSense. It's your ISP.

                        Edit the gateways and tell them to always be up while you test. That way the dpinger alarms won't take interfaces down and the interfaces will stay up.

                        ![Screen Shot 2017-10-01 at 5.45.00 AM.png](/public/imported_attachments/1/Screen Shot 2017-10-01 at 5.45.00 AM.png)
                        ![Screen Shot 2017-10-01 at 5.45.00 AM.png_thumb](/public/imported_attachments/1/Screen Shot 2017-10-01 at 5.45.00 AM.png_thumb)

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          also are you trying to test through the load balancer?  Some tests can create multiple sessions to try and fill the pipe vs using 1 session..  I think your going to have a problem with 3 different wans and shaping if your trying to load balance.

                          And I am curious if there is any shared connectivity here?  So these are 3 different isp with 3 different lines or are you just running 3 different modems from the same cable company?

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                          • H
                            Harvy66
                            last edited by

                            Upload bufferbloat is easy to fix. Set FariQ traffic shaping on all 3 WAN interfaces, set your bandwidth, and preferably set your default queue to have Codel enabled.

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                            • T
                              tripplex
                              last edited by

                              @johnpoz:

                              also are you trying to test through the load balancer?  Some tests can create multiple sessions to try and fill the pipe vs using 1 session..  I think your going to have a problem with 3 different wans and shaping if your trying to load balance.

                              And I am curious if there is any shared connectivity here?  So these are 3 different isp with 3 different lines or are you just running 3 different modems from the same cable company?

                              3 different lines with modems  from the same ISP.

                              I just increased the latency threshold on the wan interfaces. working good so far , that's what i did in the past before reinstalling pfsense.

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                "3 different lines with modems  from the same ISP."

                                For what possible reason??  Makes zero sense - from same isp, so if they have issues all 3 of your connections going to have problems.  Your telling me the fastest connection they can give you is 20.. On cable?  So you got 3 of them?

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                • T
                                  tripplex
                                  last edited by

                                  There 50mbps is the next step from 20 mbps but the price for that bandwidth is so high i couldn't afford it but three 20mbps line is almost the same cost, so i went with that option. Seems now i am paying the price for that.  :-[ :-\

                                  Thanks to everyone who help on this thread. And I installed pfsense on the hp z200 workstation and it had the same problem as the IBM so its definitely the ISP as [b]Derelict said.

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    With cost of 3 modems.. That you are renting or you bought..  Sorry but I don't so how this was ever a viable option for anything..  And could not make sense cost wise.. What going to save 5 bucks or something for the 3 lines vs the 50mbps line?

                                    Live with the 20.. If that is not enough then get the 50.. You can not just magically put a bunch of lines together and think its going to act like 1 fat pipe.. It just doesn't work that way no matter how many people want it too..

                                    Yes load sharing is some cool shit.. Works when you have multiple users.. How many different users do you have trying to use this connection setup?

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                    • chpalmerC
                                      chpalmer
                                      last edited by

                                      Two of our people using the tg862 both had different issues.  Have you tried any other modems?

                                      http://forums.xfinity.com/t5/Your-Home-Network/Arris-TG862G-CT-Bandwidth-ping-and-packet-loss-all-over-the/td-p/1894021

                                      http://www.dslreports.com/forum/r29241569-Equip-That-tg862g-is-a-joke-of-a-modem

                                      Triggering snowflakes one by one..
                                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                      • T
                                        tripplex
                                        last edited by

                                        @johnpoz:

                                        With cost of 3 modems.. That you are renting or you bought..  Sorry but I don't so how this was ever a viable option for anything..  And could not make sense cost wise.. What going to save 5 bucks or something for the 3 lines vs the 50mbps line?

                                        Live with the 20.. If that is not enough then get the 50.. You can not just magically put a bunch of lines together and think its going to act like 1 fat pipe.. It just doesn't work that way no matter how many people want it too..

                                        Yes load sharing is some cool shit.. Works when you have multiple users.. How many different users do you have trying to use this connection setup?

                                        around 100 users

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                                        • T
                                          tripplex
                                          last edited by

                                          @chpalmer:

                                          Two of our people using the tg862 both had different issues.  Have you tried any other modems?

                                          http://forums.xfinity.com/t5/Your-Home-Network/Arris-TG862G-CT-Bandwidth-ping-and-packet-loss-all-over-the/td-p/1894021

                                          http://www.dslreports.com/forum/r29241569-Equip-That-tg862g-is-a-joke-of-a-modem

                                          no i didn't.

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