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    How to boot SG4860 into USB installer?

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Try Fn-F12 on the Mac. You might have to coerce that platform to actually send the F-key.

      Not sure that ZFS would be the best choice on a small-disk platform anyway, but you need to know you can reinstall.

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • P
        pfguy2017
        last edited by

        OK - was able to deal with F12 issue by using a third party terminal app.
        So it turns out that the SG-4860 is not "seeing" the USB drives (tried all 3, after reimaging using etcher)
        The default order of booting is exactly as you have indicated.
        However, when I hit F12, choice #1 does not show up at all - i.e. there is no listing for USB MSC Drive Generic Flash Disk 8.07.  The first choice is AHCI

        So that explains why the installer is not booting
        Now how can I fix it?

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          Not sure. Did you try both USB ports?

          Does the unit boot at all? When booted and you insert one do you get console messages about da0 or da1 being inserted?

          1. Halt system                      15) Restore recent configuration
          2. Ping host                        16) Restart PHP-FPM
          3. Shell

          Enter an option: ugen0.4: <generic mass="" storage="">at usbus0
          umass1 on uhub1
          umass1: <generic 0="" 4="" mass="" storage,="" class="" 0,="" rev="" 2.00="" 1.06,="" addr="">on usbus0
          da1 at umass-sim1 bus 1 scbus7 target 0 lun 0
          da1: <generic flash="" disk="" 8.07="">Removable Direct Access SPC-2 SCSI device
          da1: Serial Number 8291C764
          da1: 40.000MB/s transfers
          da1: 7681MB (15730688 512 byte sectors)
          da1: quirks=0x2 <no_6_byte>GEOM: da1: the secondary GPT header is not in the last LBA.
          GEOM: diskid/DISK-8291C764: the secondary GPT header is not in the last LBA.

          What about a mouse or something?

          1. Halt system                      15) Restore recent configuration
          2. Ping host                        16) Restart PHP-FPM
          3. Shell

          Enter an option: ugen0.4: <logitech optical="" usb="" mouse="">at usbus0
          ugen0.4: <logitech optical="" usb="" mouse="">at usbus0 (disconnected)

          Sounds like you might have broken USB ports.</logitech></logitech></no_6_byte></generic></generic></generic>

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • P
            pfguy2017
            last edited by

            You led me to the answer.  I had followed the online instructions, which indicated that the topmost USB port should be used.  When I switched the USB stick to the bottom port, it worked, and I was able to boot into the installer.  I proceeded with the install and it seems to have been successful.  However, the console output became completely garbled after the reboot, and I am not sure how to fix that.  Was able to log into the default user name/password at 192.168.1.1, and then recover a configuration from backup.  Now up and running!

            Thanks for your help.  If you have any pointers about the garbled console output, it would probably be a good thing for me to know, fo the next time I have to rely on the console.

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              Sounds like your config might have the wrong console baud rate or something. Everything on the SG-4860 should always be 115200.

              It's at the bottom of System > Advanced.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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              • P
                pfguy2017
                last edited by

                Thanks. It was set correctly there, but I suspect it might not have been set correctly in the terminal app.  Have disconnected, so will try that again next time

                One more wrinkle I can't figure out:  when the system rebooted, I was not longer to access it by its internal name on the domain (pfsense.lan).  Everything else .lan is working (e.g. NAS.lan, etc), but not the pfsense device itself.  Can still access it no problem via its IP address.  This has persisted despite rebooting the device and all network hardware.  Any suggestions?

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                • DerelictD
                  Derelict LAYER 8 Netgate
                  last edited by

                  Does it not resolve or not connect? Is there a host name override for it?

                  Chattanooga, Tennessee, USA
                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                  • P
                    pfguy2017
                    last edited by

                    @Derelict:

                    Does it not resolve or not connect? Is there a host name override for it?

                    It does not resolve at all.  There is a host name override for it in DNS resolver, and it is also set under system – general setup.  It had always worked prior to reinstalling 2.4.0 on ZFS (it worked on 2.4.0 on UFS - I can't imagine why that would be the issue). I even tried generating a new cert, but no success.  It is not a showstopper, as I can access directly via the IP address, but it is curious.

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                    • P
                      pfguy2017
                      last edited by

                      Actually, now I can't access anything .lan.
                      Not sure what is going on here.

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                      • P
                        pfguy2017
                        last edited by

                        Seems to be only my main computer that can't access the .lan addresses.  Other devices on the network can.

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                        • P
                          pfguy2017
                          last edited by

                          And now it is working for every device.

                          /end thread

                          @Derelict - thank you very much for your help!

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                          • DerelictD
                            Derelict LAYER 8 Netgate
                            last edited by

                            Glad it's all working.

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

                            1 Reply Last reply Reply Quote 0
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