PFSENSE couldnt get WAN ip from modem
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Dear Team, i have installed pfsense firewall version 2.3.5 yesterday , situation is my pfsense ssetup is >ISP > MODEM > PFSENSE FIREWALL > CISCO SWITCH > ALL OTHER DEVICES prooblem is pfsense coul detecct LAN interface automatically but unable to recognise WAN interface ip as well as i am able to ping 127.0.0.1 and default gateway of assigned LAN ip 192.168.1.1 apart from it i am unable to ping DNS 8.8.8.8 as well as locally with ip ranging from 192.168.1.5 to 192.168.1.253 which was assigned by me in basic pfsense setup . can any one please help me in this issue . Thank you
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Did you reboot the modem from your ISP after connecting it to your pfSense WAN interface?
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yeah ! then also WAN interface is not detected automatically could you help me in this case
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There are lots of reasons why this could be failing, but you're not giving us enough information to help you. In general, please provide as much information as possible, even if you don't think it's relevant.
What type of internet connection to you have?
Has this internet connection worked with other firewalls/routers?
Is the modem hooked directly to your pfSense machine via ethernet or is a switch involved?
Have you tested this with known good network cables?
Please tell us what hardware you're using, and in particular, what kind of network interface cards you have?
The more information the better…
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we have broadband cable modem with type DHCP ,
yes from cable modem to laptop directly it worked , where as in case if i try from cable modem to pfsesne firewall its not pinging by default gateway of cable modem as well as DNS server of google 8.8.8.8 ping request also failed
But from pfsense LAN interface when i connect to LAPTOP directly i can access pfsense web gui.
cable modem is directly hooked to pfsense WAN interface later from pfsense LAN interface i am trying to connect to switch
yes , i have tested with good working condition RJ 45 cable
i am using "hp thin client t5740" as pfsense firewall in my setup
i do have one WAN interface card in t as well as two LAN interface card in it.
please try to help me in this .
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OK.
When you connect your laptop directly to the ISP Router, it works. What is the LAN IP address of he ISP Router?
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When i try to connect my Laptop directly to ISP Modem it works fine i can able to ping default GW 192.168.1.251 and DNS server 8.8.8.8, Apart from it the LAN ip is 192.168.1.197
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And that is why pfSense does not work.
By default PFSense sets it's LAN network to the 192.168.1.* range, you cannot have that range on both the LAN and WAN interfaces.
You need to go back to the shell menu of pfSense,Option 2, and change the LAN address and DHCP range to 192.168.2.*
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just a moment am working on it , thanks for this information i like it
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hey despite of changing pfsense LAN ip to 192.168.2.* i cant access it in web gui (pfsense) from the system comming under cisco switch connection
cable modem (192.168.1.251)> pfsense (192.168.2.1)> cisco switch(smart switch) > other system.(192.168.1.*)
from above i am unable to access pfsense web gui from systems under cisso switch(managed one).
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I said, connect directly to pfSense from your Laptop, where did I say to go via the Cisco switch?
Can you connect to pfSense when connected directly from the LAN port of pfSense to your Laptop, YES OR NO?
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yes , i can directly connect pfsense with LAN port of laptop i get DNS server as 192.168.2.1 and IP V4 of laptop as 192.168.2.2 , Here 192.168.2.1 is the LAN ip assigned in shell prompt of pfsense .
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Good. Now connect the WAN port of pfSense to the ISP router.
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yeah , did as directed but WAN ip is not detecting automatically as well as i couldn't ping 8.8.8.8 DNS server of google from laptop command prompt ?
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OK, leave the WAN connected, and go into the pfSense Web interface, What does it show as the IP address of the WAN interface?
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hi ,
sorry for delay .No IP is detected its empty in the WAN interface field.
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Does it show the WAN interface as UP? (green arrow)
Can we see a screenshot from Status > Interfaces.
Steve
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no WAN interface is in RED
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Dude…why are you opening multiply thread on the same exact issue...that's a big turn off!
Onto the subject at hand...sounds to me some conflict going on with your cable modem and might need to be in bridge mode.
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should i need to change any settings over there ?
