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    2.4.0 does not boot without Monitor

    Scheduled Pinned Locked Moved
    Problems Installing or Upgrading pfSense Software
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Then pfSense/FreeBSD does not have a console to attach to. It is up to the host system to present one.

      You are trying to use a system designed for digital signage as a firewall. It is going to be difficult to diagnose if the only available output is to the console and you are having trouble booting without a console.

      You might try seeing if it will boot if you change the console to serial in System > Advanced.

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • M
        Mufflon
        last edited by

        okay…

        This is the actual setup... and it does not work

        https://picload.org/view/dgipwrpl/options.png.html

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          Sorry. That's all I can suggest. Maybe someone else will chime in with other suggestions on that hardware.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

          1 Reply Last reply Reply Quote 0
          • M
            Mufflon
            last edited by

            Ok… solved it.
            There was a very recent (yesterday) bios update.
            Now it works perfect.

            However, many thanks for assisting me.

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            • ?
              Guest
              last edited by

              So not a bug in pfSense then… hmm, how unusual... not. ::)

              1 Reply Last reply Reply Quote 0
              • B
                Bleupomme
                last edited by

                This just happened to me too on a shuttle XPC:

                • Updated the BIOS, but this did not solve the problem
                • Brute forced BIOS settings
                  -> by disabling the Serial ports the computer boots normally

                Does pfsense 2.4 default to Serial and wait for some sort of connection when there is no monitor?

                My two cents…

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                • ?
                  Guest
                  last edited by

                  No, nothing to do with pfSense.

                  1 Reply Last reply Reply Quote 0
                  • K
                    kpa
                    last edited by

                    The console initialization is the BIOS/UEFI's job, the FreeBSD boot code that looks for a usable VGA/UEFI console blindly trusts what it's told about the hardware, if there is no console present it will not try to use one nor will it fall back to serial console on its own.

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                    • B
                      Breezelaters
                      last edited by

                      @Bleupomme:

                      This just happened to me too on a shuttle XPC:

                      • Updated the BIOS, but this did not solve the problem
                      • Brute forced BIOS settings
                        -> by disabling the Serial ports the computer boots normally

                      Does pfsense 2.4 default to Serial and wait for some sort of connection when there is no monitor?

                      My two cents…

                      This fixed my firewall not booting after upgrading to 2.4 for me on a Shuttle DH110 mini PC.  Disabling the serial ports allowed it to boot without a monitor attached to the HDMI port.  Thank you!

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                      • ?
                        Guest
                        last edited by

                        The only way pfSense could be perhaps invited, could be that someone is taking the false image, not matching
                        or according to his hardware, otherwise it is often related to the hardware or BIOS of this hardware.

                        pfSense-CE-memstick-serial-2.4.1-RELEASE-arch.img.gz USB memstick installer (Serial Console)
                        pfSense-CE-memstick-2.4.1-RELEASE-arch.img.gz         USB memstick installer (VGA Console)

                        pfSense-CE-2.3.5-RELEASE-size-arch-nanobsd.img.gz       NanoBSD/embedded (Serial Console)
                        pfSense-CE-2.3.5-RELEASE-size-arch-nanobsd_vga.img.gz NanoBSD/embedded (VGA Console)

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                        • K
                          Kenni
                          last edited by

                          @Breezelaters:

                          @Bleupomme:

                          This just happened to me too on a shuttle XPC:

                          • Updated the BIOS, but this did not solve the problem
                          • Brute forced BIOS settings
                            -> by disabling the Serial ports the computer boots normally

                          Does pfsense 2.4 default to Serial and wait for some sort of connection when there is no monitor?

                          My two cents…

                          This fixed my firewall not booting after upgrading to 2.4 for me on a Shuttle DH110 mini PC.  Disabling the serial ports allowed it to boot without a monitor attached to the HDMI port.  Thank you!

                          +1 :)

                          Thank you so much, there are definitely some compatibility issues with Shuttle PCs and pfSense 2.4…I'm using a Shuttle DS77U with latest v1.05 BIOS, a clean install of pfSense 2.4.2 (with ZFS), and the BIOS configured for legacy boot (no UEFI).

                          Everything was working perfectly fine when connected to a screen through HDMI, but once I disconnected the screen, the system never booted to a working state. Disabling the two serial ports in BIOS did indeed fix the issue.

                          I don't know when pfSense/FreeBSD starts catching ACPI calls (like when you press the power button), but I did notice that when the system wasn't able to boot, a click on the power button resulted in an instant (hard) shutdown. When the system booted successfully, a click on the power button would result in the OS catching the ACPI call and initiated a proper shutdown. Eg. I assume it starts to respond to such ACPI calls briefly after the kernel has initiated, so it could seem like the kernel never took off. I don't have time for further debugging of the issue at the moment, unfortunately, so this workaround will have to do for now.

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                          • N
                            NRgia
                            last edited by

                            One of the machines is a Shuttle XH110. The same issue happens. And I use the same workaround.

                            The idea is, I want to use a nullmodem serial cable + usb adaptor to connect to the system, in order to be able to update BIOS, or see errors, without attaching a monitor, keyboard.

                            I mean, why have a serial console if we can't use it.

                            From the comments above I see that there is no agreement on where the root cause is, Free-BSD or Shuttle BIOS.

                            Can anybody help further?

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                            • J
                              jack290
                              last edited by

                              I have a motherboard which displays a manufacturers logo when starting the boot process.  The logo display can be turned off in the BIOS,  and the machine will then boot normally with a monitor attached.  However, the machine will not boot without a monitor attached if the logo display is  turned off.

                              I set up the machine, obviously with an attached monitor, with the logo display set to off and it booted just fine.  When using the system I do not have an attached monitor and it took some while to figure out why the system hung at boot without the monitor.  The BIOS default is to display the logo - I found out that the system booted without monitor with BIOS defaults, but not with my seemingly small "tweak".

                              The BIOS is now set to display the manufacturers logo,  no monitor attached,  and the system boots OK.

                              This may help,

                              Regards.

                              1 Reply Last reply Reply Quote 0
                              • N
                                NRgia
                                last edited by

                                @jack290:

                                I have a motherboard which displays a manufacturers logo when starting the boot process.  The logo display can be turned off in the BIOS,  and the machine will then boot normally with a monitor attached.  However, the machine will not boot without a monitor attached if the logo display is  turned off.

                                I set up the machine, obviously with an attached monitor, with the logo display set to off and it booted just fine.  When using the system I do not have an attached monitor and it took some while to figure out why the system hung at boot without the monitor.  The BIOS default is to display the logo - I found out that the system booted without monitor with BIOS defaults, but not with my seemingly small "tweak".

                                The BIOS is now set to display the manufacturers logo,  no monitor attached,  and the system boots OK.

                                This may help,

                                Regards.

                                I don't see any boot logo on Shuttle pc's, and there are no options to disable the logo anyway. The ideea is, if it was a hardware issue, why the console via com ports it's working on Linux ?

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                                • C
                                  callipso
                                  last edited by

                                  @marjohh:

                                  No, nothing to do with pfSense.

                                  I would not be so sure about this, perhaps it depends from what angle you look at it.

                                  I ran into the exactly same issue today as described here. While the monitor is connected I had no problems. However, once I removed the monitor pfsense stopped booting. The hardware I'm using is Lenovo H30 (Intel). I have been using this system to run headless home server based on Debian 9 for years and I did not encounter any of the issue described here.  Monitor or not it was still booting with no issues.

                                  After multiple reboots and testing of different BIOS settings what I needed to do was to enable/activate Compatibility Support Module (CSM) in BIOS: https://en.wikipedia.org/wiki/Unified_Extensible_Firmware_Interface#CSM_booting . This fixed it for me as now I can boot without monitor attached.

                                  Hope this helps someone ! :-)

                                  For completeness I'm using:
                                  2.4.3-RELEASE (amd64)
                                  built on Mon Mar 26 18:02:04 CDT 2018
                                  FreeBSD 11.1-RELEASE-p7

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                                  • S
                                    spillemw
                                    last edited by

                                    I am running pfSense on a mini-ITX with a mitac motherboard. I was running pfSense 2.3.x without monitor all fine. However, recently experienced a HDD crash and had to reinstall pfSense. Went for the latest version 2.4.x.
                                    System refused to boot without monitor attached.
                                    This thread suggested to disable the serial ports, but that did not help.
                                    Another response suggested to change in CSM the UEFI to legacy. I changed UEFI of the monitor to legacy first and that did the trick.
                                    The pfSense folks on this board are adamant it is not a pfSense bug, but with the same motherboard it worked with 2.3.x but not with 2.4.x makes me think there is something in the code that trips this issue.

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                                    • PippinP
                                      Pippin
                                      last edited by

                                      Since I'm already testing some different things I also tested this.
                                      Without monitor attached it does not boot, just gets stuck.
                                      BIOS/UEFI no difference also serial enabled/disabled.
                                      Update BIOS from F4 to F5a, no change.
                                      Have not tested the logo display yet.

                                      This was no problem on pfS 2.3.

                                      I gloomily came to the ironic conclusion that if you take a highly intelligent person and give them the best possible, elite education, then you will most likely wind up with an academic who is completely impervious to reality.
                                      Halton Arp

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        spillemw @Pippin
                                        last edited by

                                        @pippin what worked for me was to enable csm and in the csm options switch only the monitor item to legacy. I did not change the entire bios to legacy. I also kept the serial ports disabled although not sure that was necessary. You tried the same? The bios is already 4 years old so that was not the issue.

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                                        • PippinP
                                          Pippin
                                          last edited by

                                          CSM is enabled but have to look the options, when I'm back home.

                                          Thanks.

                                          I gloomily came to the ironic conclusion that if you take a highly intelligent person and give them the best possible, elite education, then you will most likely wind up with an academic who is completely impervious to reality.
                                          Halton Arp

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                                          • PippinP
                                            Pippin
                                            last edited by

                                            Thanks @spillemw
                                            After changing CSM --> Video to Legacy, it boots through.
                                            AMI BIOS does complain with five short beeps but everything works as far as i can tell.

                                            Thanks.

                                            I gloomily came to the ironic conclusion that if you take a highly intelligent person and give them the best possible, elite education, then you will most likely wind up with an academic who is completely impervious to reality.
                                            Halton Arp

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