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    Captive Portal Time Out

    Scheduled Pinned Locked Moved Captive Portal
    12 Posts 2 Posters 1.3k Views
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      What is being logged in the Captive Portal Auth and DHCP logs?

      If CP is disconnecting the user it will be logged.

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • marciourakawaM
        marciourakawa
        last edited by

        This always happens:

        Sep 5 07:45:05 logportalauth 327 Zone: access - USER LOGIN: urakawa, 30:07:4d:33:51:b6, 192.168.0.12
        Sep 5 08:45:15 logportalauth 27441 Zone: access - TIMEOUT: urakawa, 30:07:4d:33:51:b6, 192.168.0.12

        The DHCP is alright, works 120 minutes.

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          How are you authenticating?

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

          1 Reply Last reply Reply Quote 0
          • marciourakawaM
            marciourakawa
            last edited by

            RADIUS Protocol.

            Users come from AD.

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              Anything in the reply attributes dealing with session time?

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

              1 Reply Last reply Reply Quote 1
              • marciourakawaM
                marciourakawa
                last edited by

                I searched the AD but found nothing about it.

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                • DerelictD
                  Derelict LAYER 8 Netgate
                  last edited by

                  I'd probably packet capture a RADIUS reply to be sure.

                  Chattanooga, Tennessee, USA
                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

                  1 Reply Last reply Reply Quote 0
                  • marciourakawaM
                    marciourakawa
                    last edited by marciourakawa

                    Maybe a i finded something about it in AD.

                    I will try e post here after.

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                    • marciourakawaM
                      marciourakawa
                      last edited by marciourakawa

                      I finded a network policy in AD that set the 60-minute timeout.

                      0_1536167726141_AD.jpg

                      Now i changed to 120 minutes and i am testing.

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                      • marciourakawaM
                        marciourakawa
                        last edited by

                        After I perform this setup in AD, actually the user has now spent more time connected in Captive Portal without disconnecting.

                        Thanks for the tip! I never thought the solution could be in AD 👍

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                        • DerelictD
                          Derelict LAYER 8 Netgate
                          last edited by

                          Good deal. Glad you found it.

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

                          1 Reply Last reply Reply Quote 1
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