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    Captive Portal Time Out

    Scheduled Pinned Locked Moved Captive Portal
    12 Posts 2 Posters 1.3k Views
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    • marciourakawaM
      marciourakawa
      last edited by

      This always happens:

      Sep 5 07:45:05 logportalauth 327 Zone: access - USER LOGIN: urakawa, 30:07:4d:33:51:b6, 192.168.0.12
      Sep 5 08:45:15 logportalauth 27441 Zone: access - TIMEOUT: urakawa, 30:07:4d:33:51:b6, 192.168.0.12

      The DHCP is alright, works 120 minutes.

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      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by

        How are you authenticating?

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • marciourakawaM
          marciourakawa
          last edited by

          RADIUS Protocol.

          Users come from AD.

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by

            Anything in the reply attributes dealing with session time?

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

            1 Reply Last reply Reply Quote 1
            • marciourakawaM
              marciourakawa
              last edited by

              I searched the AD but found nothing about it.

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                I'd probably packet capture a RADIUS reply to be sure.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                1 Reply Last reply Reply Quote 0
                • marciourakawaM
                  marciourakawa
                  last edited by marciourakawa

                  Maybe a i finded something about it in AD.

                  I will try e post here after.

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                  • marciourakawaM
                    marciourakawa
                    last edited by marciourakawa

                    I finded a network policy in AD that set the 60-minute timeout.

                    0_1536167726141_AD.jpg

                    Now i changed to 120 minutes and i am testing.

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                    • marciourakawaM
                      marciourakawa
                      last edited by

                      After I perform this setup in AD, actually the user has now spent more time connected in Captive Portal without disconnecting.

                      Thanks for the tip! I never thought the solution could be in AD 👍

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Good deal. Glad you found it.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 1
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