Random reboots
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The RAM is non-replacable in the SG-3100.
If you have not re-installed it clean I would certainly try that first:
https://www.netgate.com/docs/pfsense/solutions/sg-3100/reinstall-pfsense.htmlLogging the console output in OSX is not something I've ever tried to do though I don't imagine it's difficult with the right terminal client. I always use putty in Linux or Windows(if forced).
Steve
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@stephenw10 said in Random reboots:
If you have not re-installed it clean I would certainly try that first:
Hasn't been more than a couple of months since the last clean install but worth a shot. I'll also work out the console logging to see if that turns up anything useful.
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@stephenw10 said in Random reboots:
The RAM is non-replacable in the SG-3100.
If you have not re-installed it clean I would certainly try that first:
https://www.netgate.com/docs/pfsense/solutions/sg-3100/reinstall-pfsense.htmlLogging the console output in OSX is not something I've ever tried to do though I don't imagine it's difficult with the right terminal client. I always use putty in Linux or Windows(if forced).
Steve
I've got console logging started, but never tried this before. Should I just be logging the shell window?
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Yes, just log all the output there. If there is some drive error etc it will show on the console.
Steve
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Yeah Terminal by default will just keep a scrollback buffer.
But I use C-Kermit for serial console. Not sure if screen etc changes things.
If you're using screen,
Ctrl-A Hmight be a friend. -
@derelict
Actually, I already had the serial app installed. It will save everything to a text file. -
No luck with the console messages. Had a reboot this morning. Nothing shown on the console other than the bootup.
Guess I'll give the clean install a try next?
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Is it possible that a latency alarm could trigger this behavior?
Looking through all my logs I see a latency alarm occurred about the same time as the reboot.
Sep 14 02:59:58 dpinger send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 0 alert_interval 1000ms latency_alarm 500ms loss_alarm 30% dest_addr 8.8.8.8 bind_addr 24.211.135.107 identifier "WAN_DHCP "Sep 14 02:59:51 syslogd kernel boot file is /boot/kernel/kernelTime stamp shows the reboot happened first though, so maybe the latency is being caused by the boot process???
Edit: Nevermind. Looks like I read the log entry wrong. Now that I’ve had a little sleep I see that it’s just showing the current settings.
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Yes that is logged when apinger is started with whatever settings are configured.
Nothing in the logs, no error reports and nothing on the console looks like either a hardware issue or a power problem.
I assume nothing else is rebooting at that time though.
Steve
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No. Nothing else rebooting. I doubt it’s an external power problem. The unit is powered via a rack mounted APC ups, so power should be relatively clean.
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Over heating then maybe, the PSU brick or the CPU.
Steve
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I believe this is the cpu temp. It seems to always run a little warm to me (between 64 and 70C). Not sure what a normal temp would be on the 3100.
No idea about power supply temps.
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@stephenw10 said in Random reboots:
If you have not re-installed it clean I would certainly try that first:
https://www.netgate.com/docs/pfsense/solutions/sg-3100/reinstall-pfsense.htmlFinally got a chance to do the re-install. Install failed at first. The USB port is extremely hard to insert a flash drive into and I didn't have it fully inserted. After a good hard push and another reboot I think it went ok. We'll see what happens.
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That temperature looks normal for the 3100. Nothing I haven't seen here.
Steve
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@stephenw10 said in Random reboots:
That temperature looks normal for the 3100. Nothing I haven't seen here.
Steve
Thanks. I might change my set points for temp alerts so that it’s not in the yellow as much.
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I'm also having the same issue in a 3100. Random restarts. I'm suspecting temperature. It constantly runs at 70+. I've seen 77-78 at a point. Couldn't get to log historical data of temperature though.
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@dbinoj said in Random reboots:
Couldn't get to log historical data of temperature though.
Yeah, I'd lover to know how to do this as well. The clean install seems to have fixed my issue though [fingers crossed].
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Is it sitting on top of something hot? The base plate of the 3100 is a passive heat sink so if it doesn't have decent airflow it would likely warm up.
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@derelict Yeah, it was on top of a mac mini and ambient temp is ~32c. Now after moving from the mac mini's top, temperature is at 67c.
At what temperature the 3100 resets itself?
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I have not personally ever seen it reset due to overheating even when load testing.
I know that during manufacturer testing they were run in up to 65°C ambient so I would expect quite a bit hotter than what you're seeing.Steve
