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    Unable to resolve certain sites DNS Resolver

    Scheduled Pinned Locked Moved DHCP and DNS
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    • B Offline
      bigraz1968
      last edited by

      I did all that. All of the clients on the LAN are getting their IP configuration from the same DHCP server.

      Thanks

      Randy

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      • GertjanG Offline
        Gertjan
        last edited by

        IP ok, but DNS ? Gateway ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

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        • B Offline
          bigraz1968
          last edited by

          I checked and all the same.

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ Offline
            johnpoz LAYER 8 Global Moderator @bigraz1968
            last edited by

            So your saying something resolve for this client and other things do not - or dns is not not working at all?

            What error do you get when you do a dig or nslookup?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

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            • B Offline
              bigraz1968
              last edited by

              It seems like the firewall is holding some stale information somewhere and rebooting isn't fixing the issue.

              1 Reply Last reply Reply Quote 0
              • B Offline
                bigraz1968
                last edited by

                Hi John

                The two clients are my TV's have the issue My Netflix smart app. doesn't work I get the message 'Unable to connect' I use the builtin browser to load Netflix and Netflix still doesn't load. Other sites will load. Sharp TV support worked on the issue and finally said the problem is my router.

                I hookup my Chromebook and Netflix.com doesn't load. It just says 'Waiting on cache' an then it stops loading

                I hookup another laptop and that laptop loads Netflix without issue.

                The common denominator is machines that had a static DHCP reservation don't work, but machines not assigned statically have no issues

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                • johnpozJ Offline
                  johnpoz LAYER 8 Global Moderator
                  last edited by johnpoz

                  doesn't answer the question.. What happens when you query - and does it happen for all things or just some sites?

                  Lets see an example dig or nslookup query (dig is BETTER) from client that works, and from client that doesn't work.

                  edit: Well what are you doing different in your static reservation? You know you can point to different dns.. Or you could have different rules, etc.

                  Simple solution would be to sniff on pfsense to see exactly what the client is trying to do, etc. Netflix apps can be hard coded to try and query say google dns.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

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                  • B Offline
                    bigraz1968
                    last edited by

                    DNS is working. Just a couple frequent sites I use will not resolve. I picked Netflix because in my house it is used frequently. I can do a working client but unable to perform dig on a broken client. I am at work.

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                    • B Offline
                      bigraz1968
                      last edited by

                      Nslookup query from working machine

                      C:\Users\rdevone-desktop>nslookup netflix.com
                      Server: pfSense.localdomain
                      Address: 192.168.1.1

                      Non-authoritative answer:
                      Name: netflix.com
                      Address: 45.76.252.24

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                      • johnpozJ Offline
                        johnpoz LAYER 8 Global Moderator
                        last edited by johnpoz

                        ok well that is a cached response from 192.168.1.1 (assume pfsense IP since it resolve to pfsense.localdomain)... so lets see something broken when you get home..

                        I take it you did not mess with the the unbound views and acls..

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

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                        • B Offline
                          bigraz1968
                          last edited by

                          I take it you did not mess with the the unbound views and acls.. No I don't know what that is. I haven't made any changes at all.

                          You always have been so helpful. I really appreciate your help. My family is going to kill me if I don't get this fixed soon.

                          Thanks

                          Randy

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                          • B Offline
                            bigraz1968
                            last edited by

                            Johnpoz;

                            I did a dig on one of the clients that is having a issue and the dig command completes successfully as it did on a client that has no issue.

                            Thanks

                            Randy

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                            • B Offline
                              bigraz1968
                              last edited by

                              Johnpoz;

                              I made a mistake. I did the dig with the wrong DNS server. I switched the DNS to my resolver and I get 'connection timed out, no servers can be reached'.

                              Thanks

                              Randy

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                              • johnpozJ Offline
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                so you can not get any sort of answer from pfsense? From this client? Or you saying that certain looks fail?

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

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                                • B Offline
                                  bigraz1968
                                  last edited by

                                  Correct. for Netflix.com Most sites do resolve. If I switch to a client in my DMZ. Netflix resolves successfully. DMZ uses the resolver as well.

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                                  • johnpozJ Offline
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    Here is the thing the resolve doesn't care what network your on local - if you can talk to it, then it the same no matter what local network your on.. UNLESS you have messed with the acls or created views.

                                    What are your firewall rules on this interface?

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG Offline
                                      Gertjan @johnpoz
                                      last edited by

                                      @johnpoz said in Unable to resolve certain sites DNS Resolver:

                                      What are your firewall rules on this interface?

                                      +1 (again).

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

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                                      • B Offline
                                        bigraz1968
                                        last edited by

                                        0_1537268329063_babfa03d-7fe9-43dc-8836-56ed0d152705-image.png

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                                        • GertjanG Offline
                                          Gertjan
                                          last edited by

                                          Ok,
                                          The questions :
                                          Who is / what interface is 192.168.1.1 ?
                                          192.168.1.50 ?

                                          What are you hiding here :
                                          0_1537274165818_7a4b01cc-3675-40fa-b781-8a6ba6246343-image.png

                                          What are you doing here :
                                          0_1537274343106_47eb0137-01ab-4b4c-91a3-ad760fa7aee0-image.png

                                          The image is not complete.

                                          What happens if you put on position 2 a "Pass all rule" like this :
                                          0_1537274267478_9cd907fe-8c05-4892-8f42-76fdfe096db5-image.png

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

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                                          • johnpozJ Offline
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            Rule are evaluated top down, first rule to trigger wins no other rules are evaluated.. Shoving stuff out your wan dhcp could cause you problems.

                                            Do you have any rules on floating?

                                            So your doing dns redirection? Also curious what this 192.168.1.50 if its on your lan 192.168.1/24? Then that rule would NEVER come into play since devices don't talk to their gateway to talk to device on their own network. So not sure what this is expected to do.

                                            Lets see your full rule set both on this interface and your floating and any redirections (port forwards your attempting) Also anything using explicit proxy would not do dns itself - it asks the proxy to do do the dns for it.. When it sends the proxy the FQDN it wants to get too.

                                            These rules not making much sense to be honest.

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 25.07.1 | Lab VMs 2.8.1, 25.07.1

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