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    Watchguard Firebox M440

    Scheduled Pinned Locked Moved Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Looks OK here when I downloaded it from the forum though:

      steve@steve-MMLP7AP-00 ~/Downloads $ sha256sum 1539553891669-if_igb.ko.txt 
      d309d1b253ddf4a4444ab2c4fa16c71b2c880e7439f236a35395444edeb0db28  1539553891669-if_igb.ko.txt
      

      Hmm

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      • P
        pglover19
        last edited by

        Getting a different checksum.. Here are the results..

        0_1539568345850_SHA256 Results.txt

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        • P
          pglover19
          last edited by pglover19

          To download, I right click on the file and select "Save Target As" to my Windows 10 machine. I rename the file and then use WINSCP to move the file to pfSense.

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          • P
            pglover19
            last edited by

            I downloaded the sha256sum program for Windows and I'm getting the same checksum on my Windows machine.. Hmm.

            E:\Watchguard M440>sha256sum.exe if_igb.ko
            d309d1b253ddf4a4444ab2c4fa16c71b2c880e7439f236a35395444edeb0db28 *if_igb.ko

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            • P
              pglover19
              last edited by pglover19

              Ok.. Here is what is going on..

              I used WINSCP to upload the file to pfSense. I ran the sha256 command on the file in pfSense and I get checksum "d309d1b253ddf4a4444ab2c4fa16c71b2c880e7439f236a35395444edeb0db28" which is what you get.

              I reboot pfSense and for some reason the checksum of the file changes. I ran the sha256 command on the file in pfSense after the reboot and I get checksum "09baa21ec3e7f90e397be6fec895a80f9e5c2b70641eae57c61318ae173b1edc".

              What is going on? Maybe the permissions on the file is incorrect..

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              • P
                pglover19
                last edited by pglover19

                Couple things that may be wrong.

                1. Should we have a uppercase "YES" in the following line in the config file.
                  if_igb_load="YES"

                2. The file permission on the .ko file (chmod 644) may not be correct. I noticed that another .ko in the same directory has different permissions (execute permission - chmod 555) .

                0_1539599045756_Capture2.PNG

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                • P
                  pglover19
                  last edited by

                  Finally go it working.. I did the 2 things in the previous post.

                  Here are the results...

                  0_1539600366081_igb Results.txt

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, well that's.... weird.

                    I didn't set any special permissions on the file, it loaded and ran fine anyway:

                    [2.4.5-DEVELOPMENT][root@8860.stevew.lan]/boot/modules: sha256 if_igb.ko 
                    SHA256 (if_igb.ko) = d309d1b253ddf4a4444ab2c4fa16c71b2c880e7439f236a35395444edeb0db28
                    [2.4.5-DEVELOPMENT][root@8860.stevew.lan]/boot/modules: ls -la 
                    total 660
                    drwxr-xr-x  2 root  wheel     512 Oct 14 22:25 .
                    drwxr-xr-x  9 root  wheel    1536 Oct 15 11:09 ..
                    -r-xr-xr-x  1 root  wheel  105504 Sep  5 00:35 bwi_v3_ucode.ko
                    -rw-r--r--  1 root  wheel  496128 Oct 14 22:25 if_igb.ko
                    -rw-r--r--  1 root  wheel      88 Oct  7 14:12 linker.hints
                    

                    That's after rebooting, the file is unchanged here.

                    I renamed the file after I uploaded it to that box. Shouldn't make any difference though.

                    Steve

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                    • P
                      pglover19
                      last edited by pglover19

                      Is that the results you were looking for? Please advise. Should I now delete the .ko file?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ah, OK that is working but that txt file just shows the stuff it throws out every second.

                        We need the log showing it booting and the driver trying and failing to attach.

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                        • P
                          pglover19
                          last edited by

                          It seems to be stuck on throwing the stuff on the console and does not enter the boot cycle.. I will try again.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            One option here is to reboot from the GUI and then copy out the system log as soon as it boots up.

                            At Diag > Command prompt run:
                            clog /var/log/system.log > /tmp/systemlog.txt

                            Then you can download and look through that txt file.

                            Steve

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                            • P
                              pglover19
                              last edited by

                              I got it... Attached is the boot log...

                              0_1539604066476_BootFile_2.txt

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                              • P
                                pglover19
                                last edited by

                                Please let me know if the log file is what you need. I will be leaving for work in the next 15 minutes; however, I want to make sure you have the correct log file. Let me now...

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  It should be in that file, yes. Looking through it.....

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                                  • P
                                    pglover19
                                    last edited by pglover19

                                    Ok.. Let me know.. I can stick around for 10 minutes to make sure you got what you need.. I will be available after work (6:00PM EST) to continue working on this issue. Please continue to post throughout the day tasks you want me to execute and I will do that after 6:00PM EST. Thanks

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by stephenw10

                                      Yeah we have the error. Basically these lines:

                                      e1000_read_phy_reg_mdic
                                      MDI Error
                                      PHY Initialization Error
                                      igb1: Setup of Shared code failed
                                      device_attach: igb1 attach returned 6
                                      

                                      Now how to prevent that.....

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                                      • P
                                        pglover19
                                        last edited by

                                        Great.. let me know the next steps..what is your assessment so far? You think we can get all the ports working with pfSense?

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Well we have a much better understanding of the issues at this point.

                                          The driver is failing because it can't initialise the PHY. Not surprising because it has no PHY. But WGOS doesn't appear to use a special driver so it could be the switch is not presenting to the NIC as expected at this point.

                                          We know the switch will require some configuration to be usable in pfSense in any way. Right now the best bet for that looks to be via the debug port so at some point that will need investigating. The switch is still somewhat a mystery as there's no datasheet for that part number (I can find).

                                          Steve

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                                          • P
                                            pglover19
                                            last edited by

                                            So what can I do to help?

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