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    Netgate APU4-30GB not booting properly

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • C
      cmaxwell04
      last edited by

      My problem is my APU4 is not booting up on its own . I was able to do a clean install of pfSense 2.4.4.
      I had to press the reset button and insert the power cable at the same time to get the USB install started. I had to do the same thing after the install was completed to be able to log in to the Web GUI, so now that’s the sequence I have to do anytime I restart the APU4. It will not boot up on its own anymore. Is there a way to fix this boot issue?

      Thanks
      Cliff

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Sounds like what you would see if the console was disabled in Coreboot:

        The serial console can be disabled in BIOS setup if you need the serial port for an external device. To get the serial console back, please press the small pushbutton switch S1 while powering up the board. You can then change the setting in the BIOS. 
        

        https://pcengines.ch/ht_com.htm

        Steve

        C 1 Reply Last reply Reply Quote 0
        • C
          cmaxwell04 @stephenw10
          last edited by

          Hi @stephenw10

          Thanks for your help.
          This is what I get
          0_1540442948085_2018-10-22.png

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If the console is disabled it will be in Coreboot, the BIOS that runs on the APU. You would need to check that.

            Steve

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            • C
              cmaxwell04
              last edited by

              Here is my bios info from pfSense

              BIOS
              Vendor: coreboot
              Version: SageBios_PCEngines_APU-45
              Release Date: Sat Apr 5 2014

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                You need to use the BIOS setup, before pfSense loads, and check the console is not disabled there.

                Steve

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                • C
                  cmaxwell04
                  last edited by

                  Sorry, but I’m not sure how to do that☹

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Reboot the APU. Hit F10 to enter the boot menu before it boots pfSense from mSATA. Select option 2 [setup]

                    SeaBIOS (version rel-1.11.0.5-0-gd34c797)
                    
                    Press F10 key now for boot menu
                    
                    Select boot device:
                    
                    1. AHCI/0: INTEL SSDMCEAC030B3 ATA-9 Hard-Disk (28626 MiBytes)
                    2. Payload [setup]
                    3. Payload [memtest]
                    

                    Check that you have the console and UARTs enabled:

                    Booting from CBFS..
                    ### PC Engines apu1 setup v4.6.9 ###
                    Boot order - type letter to move device to top.
                    
                      a USB 1 / USB 2 SS and HS 
                      b SDCARD 
                      c mSATA 
                      d SATA 
                      e mPCIe1 SATA1 and SATA2 
                      f iPXE (disabled)
                    
                    
                      r Restore boot order defaults
                      n Network/PXE boot - Currently Disabled
                      u USB boot - Currently Enabled
                      t Serial console - Currently Enabled
                      o UART C - Currently Enabled
                      p UART D - Currently Enabled
                      w Enable BIOS write protect - Currently Disabled
                      x Exit setup without save
                      s Save configuration and exit
                    

                    Enable and save them if they're not.

                    Steve

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                    • C
                      cmaxwell04
                      last edited by

                      Steve, thank you so much. My problem was the serial console. All is good again.

                      Thanks,
                      Cliff

                      ==============================================
                      Type upper case letter to invoke action

                      R Restore boot order defaults
                      N Network/PXE boot - Currently Enabled
                      S Serial console - Currently Disabled
                      E Exit setup with save
                      X Exit setup without save

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        No problem Cliff, glad you're back up and running normally. ☺

                        Steve

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