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Pfsense stops. Please help.

General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by Oct 29, 2018, 6:34 PM

    Mmm, a red light on that little ECG logo sure looks like some hardware failure...

    Steve

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    • E
      emammadov
      last edited by emammadov Oct 29, 2018, 6:44 PM Oct 29, 2018, 6:40 PM

      Thanks. Did you have a look at logs? Did you see any strange things there? I don't know much more about logs.

      For example:
      1.
      Oct 29 19:38:05 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.245' '00:50:56:8a:94:a4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
      Oct 29 19:38:04 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.244' 'f0:76:1c:37:62:35'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'


      Oct 29 19:38:04 kernel ppc0: cannot reserve I/O port range
      Oct 29 19:38:04 kernel atkbd0: [GIANT-LOCKED]


      Oct 29 19:38:05 sshd 93222 Server listening on 0.0.0.0 port 33426.
      Oct 29 19:38:05 sshd 93222 Server listening on :: port 33426.


      Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.2 (no driver attached)
      Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.1 (no driver attached)
      Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.0 (no driver attached)


      Oct 29 19:38:04 kernel uhub3: 2 ports with 2 removable, self powered
      Oct 29 19:38:04 kernel uhub1: 2 ports with 2 removable, self powered

      Elvin

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      • S
        stephenw10 Netgate Administrator
        last edited by Oct 29, 2018, 6:42 PM

        Only that first log is a real error. It could be a number of things but potentially it could be bad RAM.

        You need to check the server logs if you can reach them.

        Steve

        E 1 Reply Last reply Oct 29, 2018, 6:45 PM Reply Quote 0
        • V
          viragomann
          last edited by Oct 29, 2018, 6:42 PM

          The flashing LED is the system health indicator.
          Blinking red means: Critical system failure detected (processor, memory, regulator, thermal event, fan, NMI)

          In iLO you may find detailed information to the failure.

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          • E
            emammadov @stephenw10
            last edited by emammadov Oct 29, 2018, 6:46 PM Oct 29, 2018, 6:45 PM

            @stephenw10 This error can be because of bad RAM?

            Oct 29 19:38:05 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.245' '00:50:56:8a:94:a4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'

            This server is old and I don't know how to setup its management port and see server logs.

            Elvin

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            • V
              viragomann
              last edited by Oct 29, 2018, 6:51 PM

              You will also find system failure events in the BIOS.

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              • E
                emammadov
                last edited by emammadov Oct 29, 2018, 6:54 PM Oct 29, 2018, 6:53 PM

                I will have a look at that events at work tomorrow. Could you please let me know the meanings of logs with numbers above?

                Elvin

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                • S
                  stephenw10 Netgate Administrator
                  last edited by Oct 29, 2018, 7:17 PM

                  pfSense tried to create an ARP entry for that IP/MAC and failed because it couldn't write to the routing socket due to a memory allocations failure. Hard to say more than that. I imagine those are fixed DHCP leases you have set static ARP on.

                  Really I wouldn't even look at that until your hardware issue is addressed. Which resolve it anyway.

                  Steve

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                  • E
                    emammadov
                    last edited by Oct 29, 2018, 7:21 PM

                    This memory allocations failure is due to hardware problem, right? After fixing that, these error will not occur again? Until today, I have never seen these errors before.

                    Elvin

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                    • S
                      stephenw10 Netgate Administrator
                      last edited by Oct 29, 2018, 7:25 PM

                      Then they are probably related.

                      Steve

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                      • E
                        emammadov
                        last edited by emammadov Oct 31, 2018, 5:19 AM Oct 31, 2018, 5:19 AM

                        I changed all rams with new ones, but still get this errors in system logs.

                        Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.240' '00:1a:81:00:1a:f4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                        Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.235' '00:0c:29:a8:72:2b'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                        Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.234' '00:0c:29:23:82:78'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                        Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.230' '00:0c:29:d0:17:c5'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'

                        Elvin

                        G 1 Reply Last reply Oct 31, 2018, 6:04 PM Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Oct 31, 2018, 5:18 PM

                          Is that a static DHCP lease defined on the firewall? If not what is that device, where is it defined?

                          Did you see those errors logged prior to the hardware event?

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • E
                            emammadov
                            last edited by Oct 31, 2018, 5:40 PM

                            Clients are getting ip address via dhcp with static mappings. I began to see these errors after restarting pfsense. Actually I have noticed pfsense after restart in the past and haven't see these error logs.

                            login-to-view

                            login-to-view

                            login-to-view

                            login-to-view

                            Elvin

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                            • G
                              Gertjan @emammadov
                              last edited by Oct 31, 2018, 6:04 PM

                              @emammadov said in Pfsense stops. Please help.:

                              Cannot allocate memory'

                              Time for a trip to the console. Here are several useful commands.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

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                              • E
                                emammadov
                                last edited by Oct 31, 2018, 7:32 PM

                                It has been 2 days that pfsense doesn't stop. But I want to understand why I see these errors in system logs.

                                Elvin

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                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Oct 31, 2018, 7:37 PM

                                  So you're seeing that for all the static ARP entries then?

                                  Do you actually see them in the ARP table?

                                  Steve

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                                  • E
                                    emammadov
                                    last edited by emammadov Oct 31, 2018, 8:09 PM Oct 31, 2018, 7:57 PM

                                    Yes, I see all the static arp entries and they are also located in the arp table. I changed all RAMs with new ones. Network cards are new.

                                    I am attaching logs in .txt file.
                                    0_1541015861024_logs.txt

                                    Elvin

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                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Oct 31, 2018, 10:54 PM

                                      Hmm, odd. Do you need those to be static ARP entries?

                                      Did you find any logging in the bios or iLO indicating what the hardware issue was?

                                      Steve

                                      A 1 Reply Last reply Sep 26, 2019, 2:59 PM Reply Quote 0
                                      • A
                                        almost__retarded @stephenw10
                                        last edited by almost__retarded Sep 26, 2019, 3:04 PM Sep 26, 2019, 2:59 PM

                                        @stephenw10 said in Pfsense stops. Please help.:

                                        Hmm, odd. Do you need those to be static ARP entries?

                                        Did you find any logging in the bios or iLO indicating what the hardware issue was?

                                        Steve

                                        Bumping this as I am experiencing the same issue as discussed although my pfsense box seems to be operating normally.

                                        Here is a copy of my syslog.

                                        I have created a thread on the pfSense subreddit as well. That thread is located here.

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                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by stephenw10 Sep 26, 2019, 3:13 PM Sep 26, 2019, 3:11 PM

                                          Usually that means it can't add entries for those IPs as it doesn't have an interface in that subnet. What interfaces/IPs do you have?

                                          What are those IPs though? They all have the same, obviously spoofed, MAC.

                                          Steve

                                          A 1 Reply Last reply Sep 26, 2019, 3:17 PM Reply Quote 0
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