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Pfsense stops. Please help.

Scheduled Pinned Locked Moved General pfSense Questions
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  • E
    emammadov
    last edited by emammadov Oct 29, 2018, 6:44 PM Oct 29, 2018, 6:40 PM

    Thanks. Did you have a look at logs? Did you see any strange things there? I don't know much more about logs.

    For example:
    1.
    Oct 29 19:38:05 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.245' '00:50:56:8a:94:a4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
    Oct 29 19:38:04 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.244' 'f0:76:1c:37:62:35'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'


    Oct 29 19:38:04 kernel ppc0: cannot reserve I/O port range
    Oct 29 19:38:04 kernel atkbd0: [GIANT-LOCKED]


    Oct 29 19:38:05 sshd 93222 Server listening on 0.0.0.0 port 33426.
    Oct 29 19:38:05 sshd 93222 Server listening on :: port 33426.


    Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.2 (no driver attached)
    Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.1 (no driver attached)
    Oct 29 19:38:04 kernel pci0: <base peripheral, interrupt controller> at device 20.0 (no driver attached)


    Oct 29 19:38:04 kernel uhub3: 2 ports with 2 removable, self powered
    Oct 29 19:38:04 kernel uhub1: 2 ports with 2 removable, self powered

    Elvin

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Oct 29, 2018, 6:42 PM

      Only that first log is a real error. It could be a number of things but potentially it could be bad RAM.

      You need to check the server logs if you can reach them.

      Steve

      E 1 Reply Last reply Oct 29, 2018, 6:45 PM Reply Quote 0
      • V
        viragomann
        last edited by Oct 29, 2018, 6:42 PM

        The flashing LED is the system health indicator.
        Blinking red means: Critical system failure detected (processor, memory, regulator, thermal event, fan, NMI)

        In iLO you may find detailed information to the failure.

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        • E
          emammadov @stephenw10
          last edited by emammadov Oct 29, 2018, 6:46 PM Oct 29, 2018, 6:45 PM

          @stephenw10 This error can be because of bad RAM?

          Oct 29 19:38:05 php-cgi rc.bootup: The command '/usr/sbin/arp -s '192.168.4.245' '00:50:56:8a:94:a4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'

          This server is old and I don't know how to setup its management port and see server logs.

          Elvin

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          • V
            viragomann
            last edited by Oct 29, 2018, 6:51 PM

            You will also find system failure events in the BIOS.

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            • E
              emammadov
              last edited by emammadov Oct 29, 2018, 6:54 PM Oct 29, 2018, 6:53 PM

              I will have a look at that events at work tomorrow. Could you please let me know the meanings of logs with numbers above?

              Elvin

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              • S
                stephenw10 Netgate Administrator
                last edited by Oct 29, 2018, 7:17 PM

                pfSense tried to create an ARP entry for that IP/MAC and failed because it couldn't write to the routing socket due to a memory allocations failure. Hard to say more than that. I imagine those are fixed DHCP leases you have set static ARP on.

                Really I wouldn't even look at that until your hardware issue is addressed. Which resolve it anyway.

                Steve

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                • E
                  emammadov
                  last edited by Oct 29, 2018, 7:21 PM

                  This memory allocations failure is due to hardware problem, right? After fixing that, these error will not occur again? Until today, I have never seen these errors before.

                  Elvin

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                  • S
                    stephenw10 Netgate Administrator
                    last edited by Oct 29, 2018, 7:25 PM

                    Then they are probably related.

                    Steve

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                    • E
                      emammadov
                      last edited by emammadov Oct 31, 2018, 5:19 AM Oct 31, 2018, 5:19 AM

                      I changed all rams with new ones, but still get this errors in system logs.

                      Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.240' '00:1a:81:00:1a:f4'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                      Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.235' '00:0c:29:a8:72:2b'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                      Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.234' '00:0c:29:23:82:78'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'
                      Oct 31 09:06:05 php-fpm 336 /rc.linkup: The command '/usr/sbin/arp -s '192.168.2.230' '00:0c:29:d0:17:c5'' returned exit code '1', the output was 'arp: writing to routing socket: Cannot allocate memory'

                      Elvin

                      G 1 Reply Last reply Oct 31, 2018, 6:04 PM Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator
                        last edited by Oct 31, 2018, 5:18 PM

                        Is that a static DHCP lease defined on the firewall? If not what is that device, where is it defined?

                        Did you see those errors logged prior to the hardware event?

                        Steve

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                        • E
                          emammadov
                          last edited by Oct 31, 2018, 5:40 PM

                          Clients are getting ip address via dhcp with static mappings. I began to see these errors after restarting pfsense. Actually I have noticed pfsense after restart in the past and haven't see these error logs.

                          0_1541007532153_Screenshot from 2018-10-31 21-29-22.png

                          0_1541007540727_Screenshot from 2018-10-31 21-32-45.png

                          0_1541007555419_Screenshot from 2018-10-31 21-34-23.png

                          0_1541007564007_Screenshot from 2018-10-31 21-37-45.png

                          Elvin

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                          • G
                            Gertjan @emammadov
                            last edited by Oct 31, 2018, 6:04 PM

                            @emammadov said in Pfsense stops. Please help.:

                            Cannot allocate memory'

                            Time for a trip to the console. Here are several useful commands.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

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                            • E
                              emammadov
                              last edited by Oct 31, 2018, 7:32 PM

                              It has been 2 days that pfsense doesn't stop. But I want to understand why I see these errors in system logs.

                              Elvin

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Oct 31, 2018, 7:37 PM

                                So you're seeing that for all the static ARP entries then?

                                Do you actually see them in the ARP table?

                                Steve

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                                • E
                                  emammadov
                                  last edited by emammadov Oct 31, 2018, 8:09 PM Oct 31, 2018, 7:57 PM

                                  Yes, I see all the static arp entries and they are also located in the arp table. I changed all RAMs with new ones. Network cards are new.

                                  I am attaching logs in .txt file.
                                  0_1541015861024_logs.txt

                                  Elvin

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                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Oct 31, 2018, 10:54 PM

                                    Hmm, odd. Do you need those to be static ARP entries?

                                    Did you find any logging in the bios or iLO indicating what the hardware issue was?

                                    Steve

                                    A 1 Reply Last reply Sep 26, 2019, 2:59 PM Reply Quote 0
                                    • A
                                      almost__retarded @stephenw10
                                      last edited by almost__retarded Sep 26, 2019, 3:04 PM Sep 26, 2019, 2:59 PM

                                      @stephenw10 said in Pfsense stops. Please help.:

                                      Hmm, odd. Do you need those to be static ARP entries?

                                      Did you find any logging in the bios or iLO indicating what the hardware issue was?

                                      Steve

                                      Bumping this as I am experiencing the same issue as discussed although my pfsense box seems to be operating normally.

                                      Here is a copy of my syslog.

                                      I have created a thread on the pfSense subreddit as well. That thread is located here.

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                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by stephenw10 Sep 26, 2019, 3:13 PM Sep 26, 2019, 3:11 PM

                                        Usually that means it can't add entries for those IPs as it doesn't have an interface in that subnet. What interfaces/IPs do you have?

                                        What are those IPs though? They all have the same, obviously spoofed, MAC.

                                        Steve

                                        A 1 Reply Last reply Sep 26, 2019, 3:17 PM Reply Quote 0
                                        • A
                                          almost__retarded @stephenw10
                                          last edited by almost__retarded Sep 26, 2019, 3:22 PM Sep 26, 2019, 3:17 PM

                                          @stephenw10 should have mentioned that the logs were scrubbed. The MAC addresses are all unique and valid.

                                          I have a two port chelsio t520 with both ports bonded in a LAGG interface. I am using that LAGG as the parent for all of the VLANs. The IP addresses are static DHCP/ARP reservations created for each of the subsequent virtual interfaces.

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