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    Netgate XG-7100 - Optional interfaces

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • B
      branzkieh
      last edited by branzkieh

      Hi Netgate Support,

      I'm on the exact situation as well. We are also experiencing the same problem for the 4 Port 1Gb Intel Addon Card we bought, after we install it on the XG-7100 netgate hardware. After we set the WAN IP address of our ISP on the OPT interfaces, their not working or the status are offline. Please give us update when it will fix. Thank you.

      1 Reply Last reply Reply Quote 0
      • M
        maisonvillevert
        last edited by

        Hello,

        I relaunched my request to the support last week, and they are not able to give me any time line of when this will be working...
        It seems to be a driver problem.

        I hesitate to send back the hardware.

        For the moment, we bought a router which is just unusable...

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        • M
          maisonvillevert
          last edited by

          Hello,

          Just to keep you informed, I decided to send back the router to Netgate.
          I need a router and I can't wait indefinitely.

          Very disappointed...
          I work on PfSense systems since several years, installed on self-made hardware, that's why I decided to buy an "official" dedicated machine for that system.
          I'll start again making my own machine, that's ultimately the best solution.

          1 Reply Last reply Reply Quote 0
          • ivorI
            ivor
            last edited by

            We have found the cause for this issue. Turns out it's a bug in coreboot which prevented the PCIe x4 slot from functioning properly.

            We are working on a fix, and will update this thread as soon as an updated coreboot is released.

            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

            A 1 Reply Last reply Reply Quote 0
            • A
              AR-Thomas @ivor
              last edited by

              @ivor On August 6th. a member of your sales team confirmed to me that the issue with the 4-port NIC add-in card should be fixed with the 2.4.4 release.
              Is that still the case?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yes. I have tested the new Coreboot version myself and add-on cards function as expected with it.
                The new Coreboot update package with it included will be in the 2.4.4 repo.

                Steve

                1 Reply Last reply Reply Quote 1
                • G
                  gruvalnyte
                  last edited by

                  I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                  GrimsonG 1 Reply Last reply Reply Quote 0
                  • GrimsonG
                    Grimson Banned @gruvalnyte
                    last edited by Grimson

                    @gruvalnyte said in Netgate XG-7100 - Optional interfaces:

                    I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                    Did you update Coreboot as well? https://www.netgate.com/docs/pfsense/solutions/xg-7100-1u/adi-bios-flash.html

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                    • G
                      gruvalnyte
                      last edited by gruvalnyte

                      I didn't realise that was separate procedure. The pfSense image I received from support, I'll have to investigate how to update Coreboot. Cheers for the direction!

                      update: Updated Coreboot from package manager and works perfectly! Thanks for the help!

                      1 Reply Last reply Reply Quote 1
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        https://store.netgate.com/

                        Steve

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                        • T
                          tawsenior
                          last edited by

                          What do you do if you have upgraded to the latest pfsense but the Netgate Coreboot Upgrade option isn't in the System menu?

                          T 1 Reply Last reply Reply Quote 0
                          • T
                            tawsenior @tawsenior
                            last edited by

                            @tawsenior Nevermind, I went into the Package Manager and found it. Thanks.

                            1 Reply Last reply Reply Quote 1
                            • C
                              cybercloi Banned
                              last edited by

                              This post is deleted!
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