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    Netgate XG-7100 - Optional interfaces

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • M
      maisonvillevert
      last edited by

      Hello,

      I relaunched my request to the support last week, and they are not able to give me any time line of when this will be working...
      It seems to be a driver problem.

      I hesitate to send back the hardware.

      For the moment, we bought a router which is just unusable...

      1 Reply Last reply Reply Quote 0
      • M
        maisonvillevert
        last edited by

        Hello,

        Just to keep you informed, I decided to send back the router to Netgate.
        I need a router and I can't wait indefinitely.

        Very disappointed...
        I work on PfSense systems since several years, installed on self-made hardware, that's why I decided to buy an "official" dedicated machine for that system.
        I'll start again making my own machine, that's ultimately the best solution.

        1 Reply Last reply Reply Quote 0
        • ivorI
          ivor
          last edited by

          We have found the cause for this issue. Turns out it's a bug in coreboot which prevented the PCIe x4 slot from functioning properly.

          We are working on a fix, and will update this thread as soon as an updated coreboot is released.

          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

          A 1 Reply Last reply Reply Quote 0
          • A
            AR-Thomas @ivor
            last edited by

            @ivor On August 6th. a member of your sales team confirmed to me that the issue with the 4-port NIC add-in card should be fixed with the 2.4.4 release.
            Is that still the case?

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yes. I have tested the new Coreboot version myself and add-on cards function as expected with it.
              The new Coreboot update package with it included will be in the 2.4.4 repo.

              Steve

              1 Reply Last reply Reply Quote 1
              • G
                gruvalnyte
                last edited by

                I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                GrimsonG 1 Reply Last reply Reply Quote 0
                • GrimsonG
                  Grimson Banned @gruvalnyte
                  last edited by Grimson

                  @gruvalnyte said in Netgate XG-7100 - Optional interfaces:

                  I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                  Did you update Coreboot as well? https://www.netgate.com/docs/pfsense/solutions/xg-7100-1u/adi-bios-flash.html

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                  • G
                    gruvalnyte
                    last edited by gruvalnyte

                    I didn't realise that was separate procedure. The pfSense image I received from support, I'll have to investigate how to update Coreboot. Cheers for the direction!

                    update: Updated Coreboot from package manager and works perfectly! Thanks for the help!

                    1 Reply Last reply Reply Quote 1
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      https://store.netgate.com/

                      Steve

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                      • T
                        tawsenior
                        last edited by

                        What do you do if you have upgraded to the latest pfsense but the Netgate Coreboot Upgrade option isn't in the System menu?

                        T 1 Reply Last reply Reply Quote 0
                        • T
                          tawsenior @tawsenior
                          last edited by

                          @tawsenior Nevermind, I went into the Package Manager and found it. Thanks.

                          1 Reply Last reply Reply Quote 1
                          • C
                            cybercloi Banned
                            last edited by

                            This post is deleted!
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