[Help] ntopng not displaying Minute Interface Top Talkers

MrAmos123

@stephenw10 it seems you're right, and it's cached for some odd reason.

[2.4.4-RELEASE][root@pfSense.local.lab]/root: pkg info -x ntopng
ntopng-3.4.d20180604,1
pfSense-pkg-ntopng-0.8.13_3

I'm unsure how to amend this unfortunately.

stephenw10

I would uninstall and then re-install the package (rather than re-installing directly). It should keep all the data as long as you still have Keep Data/Settings checked in the ntopng settings.

Steve

MrAmos123

Okay, that amended the package version and installed the latest(?) v.3.6.181102, however, the same problem still exists where I'm unable to see Minute Interface Top Talkers... :(

https://i.imgur.com/QCOrQfh.png

MrAmos123

Update; I took a snapshot beforehand but... I deleted all data, unchecked 'keep data' uninstalled, and reinstalled ntopng and it still does not have information displayed next to Minute Interface Top Talkers...

https://i.imgur.com/AlK2ciN.png

stephenw10

Hmm, I'm not really sure how that feature is supposed to work. It's not something I ever use normally.
It certainly seems a bit variable here. It doesn't always appear.

It might be something that needs to go upstream to ntop.

Steve

MrAmos123

Weird, usually it just displays the machine with the highest bandwidth usage, I use it sometimes just to see who's the peak user at specific times, but it's not super important, just thought I'd share the issue.

Please let me know if I can help in further testing.

MrAmos123

EDIT: It's now working??? https://i.imgur.com/dlH3bHA.png

I didn't do anything, it just suddenly started working again since data wipe? uhh

stephenw10

Mmm, I have found it intermittent at best. No way to know what's happening there without digging much deeper.

In previous versions that appeared immediately?

Steve

MrAmos123

I've never had any issues in 0.8.13_1, 0.8.13_2. I cannot tell you the specific ntopng versions unfortunately without a revision history to match those pfSense versions.

But in these two revisions, it doesn't look like any changes were made in GitHub that should have interfered with my issue.

stephenw10

Are you sure it's not something in your browser? Noscript or some adblocker maybe? I'm running both those here.

I'm not seeing a difference between browsers myself but intermittent issues can just 'look' like that.

Steve

MrAmos123

It's entirely possible but I've never had any issue with it before and using the same browser. It's possible it's local but as it's working right now I'm unsure what to do to make it fail.

Only thing I have extended to Chrome is uBlock Origin, then again I haven't cleared cookies/cache in a very long time.

If I have it again I will try to use IE or Edge to disprove extensions/cache.

I appreciate the help so far if you need any logs/etc to help figure out what it may have been let me know and I can provide them.