XMLRPC sync errors since upgrade to 2.4.4
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@bbrendon no we're not running pfblocker or any other packages - just using the built-in firewalling, NAT & captive portal functions. I still have config sync disabled most of the time - I just enable it when I'm making config changes I want synced then turn it off again, which I can live with.
@windiz interesting theory about auto config backup, but we're not using that either. Not to say in your case it might not be related, but I've never turned on that option here. -
If you enable autoconfig backup on the secondary and it has no WAN connection it will try to backup it's config at every change pushed from the primary and fail. It will have to timeout waiting for that and if the primary tries to push another changes during that time it may fail.
Really you should be running those as an HA pair in that situation.You should be able to disable ACB on the secondary though.
Steve
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I'm having the exact same issue as @DrNick-0 with a similar setup. I have a pair of XG-1541 1U HAs, and have been receiving the "A communications error occurred while attempting to call XMLRPC method restore_config_section" message immediately after upgrading to 2.4.4-RELEASE. Here are the answers to @jimp's questions as well:
- Yes, I can reach the sync address from one firewall from the other.
- Yes, I can reach both GUI ports
- I'm not seeing any blocked entries in the firewall log for the sync interface.
- No XMLRPC or nginx logs on the secondary.
- No interface events for the sync interface on either firewall.
- Sync interface looks fine on both firewalls.
Additionally, I'm using a direct cable for the sync interface between the two firewalls, nothing's in between. Occasionally, I'll get the message "/rc.filter_synchronize: XMLRPC reload data success with https://172.16.1.3:443/xmlrpc (pfsense.host_firmware_version)," and if I sync the configuration manually through Status>Filter Reload, it seems to sync just fine, with the following logs:
- Nov 13 15:45:29 php-fpm /rc.filter_synchronize: XMLRPC reload data success with https://172.16.1.3:443/xmlrpc.php (pfsense.restore_config_section).
- Nov 13 15:44:31 php-fpm /rc.filter_synchronize: Beginning XMLRPC sync data to https://172.16.1.3:443/xmlrpc.php.
- Nov 13 15:44:31 php-fpm /rc.filter_synchronize: XMLRPC versioncheck: 18.8 -- 18.8
- Nov 13 15:44:31 php-fpm /rc.filter_synchronize: XMLRPC reload data success with https://172.16.1.3:443/xmlrpc.php (pfsense.host_firmware_version).
- Nov 13 15:44:31 php-fpm /rc.filter_synchronize: Beginning XMLRPC sync data to https://172.16.1.3:443/xmlrpc.php.
- Nov 13 15:44:30 check_reload_status Syncing firewall
Some time afterwards (up to 30 minutes later), it'll go back to spamming the "A communications error occurred while attempting to call XMLRPC method restore_config_section" logs again. I've tried rebooting the secondary firewall to no avail, and can't reboot the primary since it's in production. Any help would be greatly appreciated.
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What packages do you have installed? I've seen several HA clusters running 2.4.4 and none have sync issues like this.
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@jimp said in XMLRPC sync errors since upgrade to 2.4.4:
What packages do you have installed? I've seen several HA clusters running 2.4.4 and none have sync issues like this.
I have no packages installed on either firewall.
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Is the webgui healthy on the secondary at the time? Can you log in there and navigate?
Are you trying to game things without the requisite 3 public IP addresses on WAN? Can the secondary get to the internet, resolve names, etc when it is not CARP master?
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@derelict said in XMLRPC sync errors since upgrade to 2.4.4:
Is the webgui healthy on the secondary at the time? Can you log in there and navigate?
Are you trying to game things without the requisite 3 public IP addresses on WAN? Can the secondary get to the internet, resolve names, etc when it is not CARP master?
Yup, the webgui is just fine. I'm not trying to game anything, both firewalls have their own unique upstream address, and the CARP address is a different and also unique address as well. The secondary firewall can get to the Internet and resolve DNS names when it's not CARP master, I pinged google.com to check.
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@nima304
is 172.16.1.3 the sync IP or the LAN IP of the second router?@windiz
same question for 10.51.0.2?The routers I upgraded last week aren't logging comm errors...
A long time ago I did have sync issues. I seem to recall I tracked it down to Suricata and that we had selectively disabled many of the unneeded individual rules. Turns out all that had to sync and it was timing out. Solution: don't disable individual rules and it has less to process.
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@teamits said in XMLRPC sync errors since upgrade to 2.4.4:
@nima304
is 172.16.1.3 the sync IP or the LAN IP of the second router?@windiz
same question for 10.51.0.2?The routers I upgraded last week aren't logging comm errors...
A long time ago I did have sync issues. I seem to recall I tracked it down to Suricata and that we had selectively disabled many of the unneeded individual rules. Turns out all that had to sync and it was timing out. Solution: don't disable individual rules and it has less to process.
That's the sync IP for the second firewall. The primary's is 172.16.1.2.
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@nima304 Thanks for digging into your setup to get to the bottom of this. I just haven't had time on my end and since things more or less work, it hasn't been a priority.
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Do you have a large number of users in the config?
Steve
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@bbrendon said in XMLRPC sync errors since upgrade to 2.4.4:
@nima304 Thanks for digging into your setup to get to the bottom of this. I just haven't had time on my end and since things more or less work, it hasn't been a priority.
No problem, hopefully there's a resolution that solves it for all of us.
@stephenw10 said in XMLRPC sync errors since upgrade to 2.4.4:
Do you have a large number of users in the config?
Steve
No, literally just the admin user, but I also have LDAP auth configured.
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That should be no problem as long as the user accounts are not on pfSense. A large number can introduce delays on the secondary when the sync'c config is added preventing it responding in reasonable time.
Hmm, I'd probably start a packet capture on the secondary sync interface. Set it for a large number and wait for it to fail. See what's actually happening there.
Steve
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In windiz's logs, it is exactly 60 seconds from the beginning of the sync to the error and that sounds like a timeout to me. Brainstorming, how large is your config export file? We have some decently complex ones for our data center that are about 180 KB, for reference...Suricata rules, pfBlockerNG, OpenVPN, etc.
Router2 isn't set to sync back to router1 is it? That would be a loop.
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Yes, the timeout is 60s. It used to be possible to take longer than that to load the config and respond with more than ~50 users on some hardware. There have been improvements gone in since then though.
Steve
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@teamits said in XMLRPC sync errors since upgrade to 2.4.4:
In windiz's logs, it is exactly 60 seconds from the beginning of the sync to the error and that sounds like a timeout to me. Brainstorming, how large is your config export file? We have some decently complex ones for our data center that are about 180 KB, for reference...Suricata rules, pfBlockerNG, OpenVPN, etc.
Router2 isn't set to sync back to router1 is it? That would be a loop.
Good catch, my logs are showing the same thing. While config sync isn't set at all on the secondary, the primary is syncing states from the secondary, and the secondary from the primary, as per pfSense's documentation.
I'm going to try to blow the firewall rules open on the sync interface for both firewalls and see if that does anything.
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Blowing open the rules did nothing, unfortunately. I'm seeing data received on the secondary firewall, so it's not a cable issue. I'll do a packet capture and see if anything interesting turns up.
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The transmission is encrypted using TLS, so I can't actually see what's going on.
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You could set the GUI to http just while you test. However you should still be able to see the TCP sequence and lack or responses.
Make sure both nodes are time sync'd and then compare the log entries. Does the secondary log anything during that 60s window?Steve