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    Odd Craigslist Issue

    Scheduled Pinned Locked Moved General pfSense Questions
    packet analysistimeout
    42 Posts 5 Posters 8.3k Views
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    • S
      Sabyre
      last edited by Sabyre

      I just tested with a phone and had no issues. It was connected to the wifi (LAN) with the cell data turned off. After that I tested with a tablet over wifi and had no issues with that either.

      Seems to be only affecting Windows systems with OS's older than version 10. I'll bring in my Debian laptop and my Macbook on Monday to test.

      I should add that the workstations are on a windows domain with one DC. The DC also has DNS, DHCP, and fileserver roles. The DC is Windows Server 2016 and it also times out trying to connect to CL.

      "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It's hard to see how this can be anything other than a client side issue. When it fails the client never ACKs the servers SYN-ACK. It fails the initial TCP handshake. Either the SYN-ACK from the server never makes it back to the client or the client never responds to it. A capture actually on the failing client would show which.
        Are those pcaps on the pfSense LAN? Since they are bridged they should be the same but...

        Steve

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        • S
          Sabyre @stephenw10
          last edited by

          @stephenw10 The pcaps are on the pfSense WAN. I will run a pcap on a failing system.

          "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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          • S
            Sabyre @stephenw10
            last edited by

            @stephenw10 I ran a pcap from one of the systems that time out. Refreshed craigslist.org. Applied filter: ip.addr == 208.82.237.226 and get a blank result. How can packets not be leaving the NIC?

            "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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            • S
              Sabyre @stephenw10
              last edited by

              @stephenw10 See attached. These are pcaps from a system that times out and a system that successfully connects. Both are on the LAN. Note how the "Not Working" starts with .17 and the "Working" starts with .2 and never shows packets to or from .17.

              0_1543243594421_working.pcapng

              0_1543243612068_Not Working.pcapng

              "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Interesting. Do they both resolve craigslist.org to the same IP?

                Steve

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                • S
                  Sabyre @stephenw10
                  last edited by

                  @stephenw10 Yes 208.82.237.226

                  "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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                  • GrimsonG
                    Grimson Banned
                    last edited by

                    Is there any security or AV software or browser plugins on the affected machine.

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                    • S
                      Sabyre @Grimson
                      last edited by

                      @grimson No, all have been disabled. Let me also reiterate that the machines that time out can successfully connect if plugged directly into the modem. This very much seems to be a pfSense problem, but I cannot for the life of me understand what the issue is or even where to look.

                      "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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                      • S
                        Sabyre
                        last edited by

                        Any other suggestions?

                        "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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                        • T
                          tim.mcmanus @Sabyre
                          last edited by

                          @sabyre said in Odd Craigslist Issue:

                          Any other suggestions?

                          Wipe your pfSense installation. Leave a basic, default configuration on it and then connect a client to it. See if you can repeat the issue.

                          It could be a config issue buried deep somewhere that we're not looking. A default install turned into a bridge would eliminate a config issue (in theory). You can save your old configs and re-import them after the test.

                          It shouldn't be behaving like it is, and if it truly is a pfSense issue, testing a default install with minimal configurations may help resolve this.

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                          • S
                            Sabyre @tim.mcmanus
                            last edited by

                            @tim-mcmanus I was trying to avoid that, but thank you for the response. It seems that may be the best option at this point.

                            "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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                            • S
                              Stewart
                              last edited by

                              I know you've kind of covered this but could Squid or some proxy caching be causing the issue? Or did you have it and remove the package where there may be some remnants? One PC could be set to be ignored and allow all traffic. Could explain why that one PC can connect but the others can't?

                              Just throwing something out there.

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                              • S
                                Sabyre @Stewart
                                last edited by

                                @stewart Excellent reply, thank you. I did have Suricata installed at one point, however it would crash and need a restart every couple of weeks. Downtime tends to make customers angry. So I disabled it. It is still installed, just not running.

                                "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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                                • S
                                  Stewart @Sabyre
                                  last edited by

                                  @sabyre I've had a lot of experience with Suricata doing odd things. Under Diagnostics-Table is there anything in the Snort2c table?

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                                  • S
                                    Sabyre @Stewart
                                    last edited by

                                    @stewart Good call, I didn't think of that, but alas it is empty.

                                    "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Yeah disabling Suricata (or Snort) or even uninstalling it does not necessarily remove any blocks.

                                      At this point I would be setting it to a basic config to test. It's easy tot restore your current config if it doesn't help.

                                      Steve

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                                      • S
                                        Stewart @stephenw10
                                        last edited by

                                        @stephenw10 Yeah, I've been bit by that before.

                                        @Sabyre On an affected machine, what does a traceroute show? Also, I've used a program called PingPlotter (there is an old freeware version floating on the internet) that graphically combines Ping and Traceroute. I'm curious what a trace would show since you said you don't see packets going to the router.

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                                        • S
                                          Sabyre @Stewart
                                          last edited by

                                          @stewart That's a nice program. I hadn't used it before. So I ran a trace with the program on the working machine and on the fail machine. Both results are identical with the exception of the final destination.

                                          On the working machine the trace ends at 208.82.237.2
                                          On the fail machine the trace ends at 208.82.237.242

                                          Both IP's belong to CL. On either machine there is only one CL IP in the trace.

                                          "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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                                          • S
                                            Sabyre @Stewart
                                            last edited by

                                            @stewart And when running it again on both they both end with 208.82.237.18

                                            "We are the music makers and we are the dreamers of the dreams" - Willy Wonka

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