Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense)
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I've recently noticed that my throughput through pffSense has just dropped significantly. I don't know when this happened, but I reckon in the previous 1-2 weeks according to my logs. The only change I've made since is update to the latest version of 2.4.4-RELEASE-p1 (amd64).
I'm with AT&T Gigapower and I'm getting 900 up/down from the modem, however through pfSense I'm getting barely 20down and 100 up. I've reset my modem, swapped around my WAN Cables, and am doing the speedtest right at the pfSense box. I'm not running it on a virtual machine, there are no traffic shaper rules enabled, and the load on the machine is barely 5%.
Any help would be greatly appreciated.
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@highmans said in Low Throughput (900/900 on modem vs 30/100 on pfSense):
The only change I've made since is update to the latest version of pfSense 2.1b.
That's certainly not the latest version, latest is 2.4.4p1.
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@grimson OOPS. I was looking at my bios version. It's on 2.4.4-RELEASE-p1 (amd64). I'll update my post.
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@highmans said in Low Throughput (900/900 on modem vs 30/100 on pfSense):
@grimson OOPS. I was looking at my bios version. It's on 2.4.4-RELEASE-p1 (amd64). I'll update my post.
Ok, so now start by giving ppl actual information to work with, show your config in detail with screenshots and post all information about your hardware. So far your post is absolutely useless for diagnosing any problems.
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@grimson I'm hoping that's good? I don't know hat other information I should give.
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@highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):
@grimson I'm hoping that's good? I don't know hat other information I should give.
I see 40 errors in your WAN NIC stats. While 40 is not a lot of errors by any measure, I would generally expect to see zero there. My firewall has zero on all interfaces, and it has been up for a long time. The fact errors are showing there makes that the first place I would start when hunting for throughput issues. You may have something going on with that NIC port as in some kind of physical connection issue.
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I have tested both nic ports on the server and they seem to make no difference, I've also tried a different ethernet cable too.
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@highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):
I have tested both nic ports on the server and they seem to make no difference, I've also tried a different ethernet cable too.
If you are confident about the hardware side, then the next place to look is in software. I don't have AT&T fiber Internet, but I have seen posts here and elsewhere that talk about the weird stuff AT&T does with VLANs and such inside their network interface box (the router thingy they supply with your Gigapower setup). There was also a change in the way some IPv6 stuff worked with the 2.4.4 pfSense update (it was really in the underlying FreeBSD 11.2 code). I think that might have been addressed in 2.4.4_1, but I'm not sure.
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That's the thing, I don't think anything's changed in the past week an a half. i just started noticing a speed drop today when I was doing some maintenance. I'm tempted to roll back to 2.4.4 -- but I don't think that's the issue either.
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@highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):
That's the thing, I don't think anything's changed in the past week an a half. i just started noticing a speed drop today when I was doing some maintenance. I'm tempted to roll back to 2.4.4 -- but I don't think that's the issue either.
It might not be your change. It might be that AT&T did something ??? And by that I mean AT&T might have changed something on their end that messes with your pfSense setup.
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What could they have changed? It's just a straight ethernet connection to my pfsense box... What's also weird is on the LAN on the pfSense side -- I'd expect if I was getting 30 down to also get 30 up, but it's asymmetric -- 50/300.
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@highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):
What could they have changed? It's just a straight ethernet connection to my pfsense box... What's also weird is on the LAN on the pfSense side -- I'd expect if I was getting 30 down to also get 30 up, but it's asymmetric -- 50/300.
I'm not an expert in the AT&T stuff, but I have seen posts elsewhere about weird settings necessary for some users in order to create the special VLAN tags the AT&T router wanted. Otherwise throughput and other issues would surface. Maybe do a forum search here for Gigapower to see if something pops up. I honestly can't remember if I saw the posts here on the pfSense boards or someplace else via a Google search.
Edit: I just found this thread that may help.
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@bmeeks Actually, you might be on to something. A recent AT&T firmware might have caused these issues. DAMN AT&T. Will update in the morning when I get some down time.
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@highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):
@bmeeks Actually, you might be on to something. A recent AT&T firmware might have caused these issues. DAMN AT&T. Will update in the morning when I get some down time.
Damn AT&T! Their latest firmware caused DMZplus to act super slow. Anyone who's having the same issue, go here!
https://forums.att.com/t5/AT-T-Fiber-Equipment/DMZPlus-mode-in-my-Pace-5268AC-causing-browsing-to-not-work-but/td-p/5712305
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ATT offers 2 other shi, i mean amazing boxes, im on the phone with them now getting one sent out.
