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    Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • bmeeksB
      bmeeks @HighMans
      last edited by bmeeks

      @highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):

      @grimson I'm hoping that's good? I don't know hat other information I should give.

      I see 40 errors in your WAN NIC stats. While 40 is not a lot of errors by any measure, I would generally expect to see zero there. My firewall has zero on all interfaces, and it has been up for a long time. The fact errors are showing there makes that the first place I would start when hunting for throughput issues. You may have something going on with that NIC port as in some kind of physical connection issue.

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      • H
        HighMans
        last edited by

        I have tested both nic ports on the server and they seem to make no difference, I've also tried a different ethernet cable too.

        bmeeksB 1 Reply Last reply Reply Quote 0
        • bmeeksB
          bmeeks @HighMans
          last edited by

          @highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):

          I have tested both nic ports on the server and they seem to make no difference, I've also tried a different ethernet cable too.

          If you are confident about the hardware side, then the next place to look is in software. I don't have AT&T fiber Internet, but I have seen posts here and elsewhere that talk about the weird stuff AT&T does with VLANs and such inside their network interface box (the router thingy they supply with your Gigapower setup). There was also a change in the way some IPv6 stuff worked with the 2.4.4 pfSense update (it was really in the underlying FreeBSD 11.2 code). I think that might have been addressed in 2.4.4_1, but I'm not sure.

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          • H
            HighMans
            last edited by

            That's the thing, I don't think anything's changed in the past week an a half. i just started noticing a speed drop today when I was doing some maintenance. I'm tempted to roll back to 2.4.4 -- but I don't think that's the issue either.

            bmeeksB 1 Reply Last reply Reply Quote 0
            • bmeeksB
              bmeeks @HighMans
              last edited by bmeeks

              @highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):

              That's the thing, I don't think anything's changed in the past week an a half. i just started noticing a speed drop today when I was doing some maintenance. I'm tempted to roll back to 2.4.4 -- but I don't think that's the issue either.

              It might not be your change. It might be that AT&T did something ??? And by that I mean AT&T might have changed something on their end that messes with your pfSense setup.

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              • H
                HighMans @bmeeks
                last edited by

                @bmeeks

                What could they have changed? It's just a straight ethernet connection to my pfsense box... What's also weird is on the LAN on the pfSense side -- I'd expect if I was getting 30 down to also get 30 up, but it's asymmetric -- 50/300.

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                • bmeeksB
                  bmeeks @HighMans
                  last edited by bmeeks

                  @highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):

                  @bmeeks

                  What could they have changed? It's just a straight ethernet connection to my pfsense box... What's also weird is on the LAN on the pfSense side -- I'd expect if I was getting 30 down to also get 30 up, but it's asymmetric -- 50/300.

                  I'm not an expert in the AT&T stuff, but I have seen posts elsewhere about weird settings necessary for some users in order to create the special VLAN tags the AT&T router wanted. Otherwise throughput and other issues would surface. Maybe do a forum search here for Gigapower to see if something pops up. I honestly can't remember if I saw the posts here on the pfSense boards or someplace else via a Google search.

                  Edit: I just found this thread that may help.

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                  • H
                    HighMans @bmeeks
                    last edited by

                    @bmeeks Actually, you might be on to something. A recent AT&T firmware might have caused these issues. DAMN AT&T. Will update in the morning when I get some down time.

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                    • H
                      HighMans @bmeeks
                      last edited by

                      @highmans said in Sudden drop in throughput (900/900 on modem vs 30/100 on pfSense):

                      @bmeeks Actually, you might be on to something. A recent AT&T firmware might have caused these issues. DAMN AT&T. Will update in the morning when I get some down time.

                      Damn AT&T! Their latest firmware caused DMZplus to act super slow. Anyone who's having the same issue, go here!

                      https://forums.att.com/t5/AT-T-Fiber-Equipment/DMZPlus-mode-in-my-Pace-5268AC-causing-browsing-to-not-work-but/td-p/5712305

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                      • X
                        xx5m1l3yxx
                        last edited by

                        ATT offers 2 other shi, i mean amazing boxes, im on the phone with them now getting one sent out.

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