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    Need assistance willing to pay up

    Scheduled Pinned Locked Moved Community Job Board
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    • D
      Digital_ADHD @Grimson
      last edited by

      This post is deleted!
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      • chrismacmahonC
        chrismacmahon
        last edited by

        moved to other board.

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        Do Not PM For Help!

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        • D
          Digital_ADHD @chrismacmahon
          last edited by

          @chrismacmahon thank you I was going to request that this be moved.

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          • chpalmerC
            chpalmer @Digital_ADHD
            last edited by

            @digital_adhd said in Need assistance willing to pay up:

            My apologies I'm not a hundred percent sure I understand what you mean. they are separate 802. 1q vlans off of the same interface. I have them set as different interfaces within pfSense.

            Yep- and each VLAN interface should have its own subnet.

            What are the IP addresses of your ROKU and of your remote device?

            Have you set the address of the ROKU box manually in the remote device?

            What is the remote device?

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            • D
              Digital_ADHD
              last edited by

              Let's say the Roku is 192.168.20.20/24 and the remote device, my Android phone, is 192.168.10.20/24, I am using DHCP, but have a static mapping for both.

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              • chpalmerC
                chpalmer
                last edited by

                If your using private addresses for both units there is nothing to be worried about by putting those addresses here.

                But the last two questions still..

                Have you set the address of the ROKU box manually in the remote device? (how does the remote device know how to find the ROKU?)

                What is the remote device?

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                • D
                  Digital_ADHD
                  last edited by Digital_ADHD

                  I understand that, no I have not tried manually setting them statically. By remote device I assume you mean my Android phone using the Roku app remote app, no?

                  chpalmerC 1 Reply Last reply Reply Quote 0
                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by

                    Have you asked Roku?

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • chpalmerC
                      chpalmer @Digital_ADHD
                      last edited by

                      This post is deleted!
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                      • chpalmerC
                        chpalmer
                        last edited by

                        Yes your Android device!

                        Set the address of your ROKU box manually in the Android device and see if that works.

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                        • chpalmerC
                          chpalmer
                          last edited by

                          You do not have to statically set the address of the ROKU as long as your DHCP server will always set its address to the same in this case. You have done right by how you have assigned the box in DHCP.

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                          • chpalmerC
                            chpalmer
                            last edited by chpalmer

                            https://support.roku.com/article/115001480188-why-does-the-roku-mobile-app-not-see-my-roku-streaming-device-

                            https://support.roku.com/article/115001480188-the-roku-mobile-app-cannot-find-my-roku-streaming-device

                            https://forums.roku.com/viewtopic.php?t=95035

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              Digital_ADHD @chpalmer
                              last edited by

                              @chpalmer I'll check them out thanks a lot

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                              • D
                                Digital_ADHD
                                last edited by

                                "Both devices must be connected to the same network to communicate successfully. "

                                I just don't buy it, I feel like that is what they just tell the average consumer. I have no issues chrome casting using avahi to my stereo receiver on the same network as the Roku.

                                chpalmerC 1 Reply Last reply Reply Quote 0
                                • chpalmerC
                                  chpalmer @Digital_ADHD
                                  last edited by

                                  @digital_adhd said in Need assistance willing to pay up:

                                  "Both devices must be connected to the same network to communicate successfully. "

                                  I just don't buy it, I feel like that is what they just tell the average consumer.

                                  You tried to set the address of the ROKU box manually within the Android app with no luck??

                                  Ive seen mixed comments on that so that's why I ask.

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                                  • DerelictD
                                    Derelict LAYER 8 Netgate
                                    last edited by

                                    Right. THEY know what is required. If they don't want to tell you then you have to find out. If I wanted to dissect that I would put a switch in between two devices on the same network and see what discovery method they use. You could also do it by seeing what the app is sending without a Roku device to talk to. There might be multiple discovery methods attempted that you wouldn't see if the first one succeeds for instance.

                                    Once that is determined, you just make pfSense do that if possible.

                                    0_1546718879365_Screen Shot 2019-01-05 at 12.07.43 PM.png

                                    Bzzzt. RFC1918 address space ends at 172.31.255.255, not 172.32.255.255.

                                    Chattanooga, Tennessee, USA
                                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                    1 Reply Last reply Reply Quote 1
                                    • DerelictD
                                      Derelict LAYER 8 Netgate
                                      last edited by

                                      Connect to your Roku device manually.
                                      At the bottom of the discovery screen, tap Connect Manually and enter the IP address of your Roku device. You can find the IP address by visiting Settings > Network > About on your Roku device.

                                      Does this work?

                                      Chattanooga, Tennessee, USA
                                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                      1 Reply Last reply Reply Quote 0
                                      • D
                                        Digital_ADHD
                                        last edited by

                                        I did try this and I saw a lot of mdns ssdp, I'll keep looking but it's driving me nuts in my time is limited. I wonder if snort is getting in the way. I'll check that too, I'll let you all know thank you.

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                                        • DerelictD
                                          Derelict LAYER 8 Netgate
                                          last edited by Derelict

                                          Then avahi should work unless they deliberately make it not work. Definitely check the snort block list if blocking is turned on.

                                          Chattanooga, Tennessee, USA
                                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                          1 Reply Last reply Reply Quote 0
                                          • D
                                            Digital_ADHD
                                            last edited by

                                            Will do thank you @Derelict I would definitely consider paying 4 a support contract if we're less expensive, I'm still learning the network side of things and have a lot to learn. this is the best way but sometimes I get stuck. Maybe a support contract with a limited amount of tickets? Is there a limit now for the standard professional? If anyone knows..

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