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    Need assistance willing to pay up

    Scheduled Pinned Locked Moved Community Job Board
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Have you asked Roku?

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • chpalmerC
        chpalmer @Digital_ADHD
        last edited by

        This post is deleted!
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        • chpalmerC
          chpalmer
          last edited by

          Yes your Android device!

          Set the address of your ROKU box manually in the Android device and see if that works.

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          • chpalmerC
            chpalmer
            last edited by

            You do not have to statically set the address of the ROKU as long as your DHCP server will always set its address to the same in this case. You have done right by how you have assigned the box in DHCP.

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            • chpalmerC
              chpalmer
              last edited by chpalmer

              https://support.roku.com/article/115001480188-why-does-the-roku-mobile-app-not-see-my-roku-streaming-device-

              https://support.roku.com/article/115001480188-the-roku-mobile-app-cannot-find-my-roku-streaming-device

              https://forums.roku.com/viewtopic.php?t=95035

              D 1 Reply Last reply Reply Quote 0
              • D
                Digital_ADHD @chpalmer
                last edited by

                @chpalmer I'll check them out thanks a lot

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                • D
                  Digital_ADHD
                  last edited by

                  "Both devices must be connected to the same network to communicate successfully. "

                  I just don't buy it, I feel like that is what they just tell the average consumer. I have no issues chrome casting using avahi to my stereo receiver on the same network as the Roku.

                  chpalmerC 1 Reply Last reply Reply Quote 0
                  • chpalmerC
                    chpalmer @Digital_ADHD
                    last edited by

                    @digital_adhd said in Need assistance willing to pay up:

                    "Both devices must be connected to the same network to communicate successfully. "

                    I just don't buy it, I feel like that is what they just tell the average consumer.

                    You tried to set the address of the ROKU box manually within the Android app with no luck??

                    Ive seen mixed comments on that so that's why I ask.

                    1 Reply Last reply Reply Quote 0
                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by

                      Right. THEY know what is required. If they don't want to tell you then you have to find out. If I wanted to dissect that I would put a switch in between two devices on the same network and see what discovery method they use. You could also do it by seeing what the app is sending without a Roku device to talk to. There might be multiple discovery methods attempted that you wouldn't see if the first one succeeds for instance.

                      Once that is determined, you just make pfSense do that if possible.

                      0_1546718879365_Screen Shot 2019-01-05 at 12.07.43 PM.png

                      Bzzzt. RFC1918 address space ends at 172.31.255.255, not 172.32.255.255.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                      1 Reply Last reply Reply Quote 1
                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Connect to your Roku device manually.
                        At the bottom of the discovery screen, tap Connect Manually and enter the IP address of your Roku device. You can find the IP address by visiting Settings > Network > About on your Roku device.

                        Does this work?

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 0
                        • D
                          Digital_ADHD
                          last edited by

                          I did try this and I saw a lot of mdns ssdp, I'll keep looking but it's driving me nuts in my time is limited. I wonder if snort is getting in the way. I'll check that too, I'll let you all know thank you.

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                          • DerelictD
                            Derelict LAYER 8 Netgate
                            last edited by Derelict

                            Then avahi should work unless they deliberately make it not work. Definitely check the snort block list if blocking is turned on.

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

                            1 Reply Last reply Reply Quote 0
                            • D
                              Digital_ADHD
                              last edited by

                              Will do thank you @Derelict I would definitely consider paying 4 a support contract if we're less expensive, I'm still learning the network side of things and have a lot to learn. this is the best way but sometimes I get stuck. Maybe a support contract with a limited amount of tickets? Is there a limit now for the standard professional? If anyone knows..

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                              • DerelictD
                                Derelict LAYER 8 Netgate
                                last edited by

                                No limit but no discount for N tickets either. And we don't know what is required by Roku since we're not Roku. It wouldn't be Roku support.

                                Chattanooga, Tennessee, USA
                                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by johnpoz

                                  What exactly are you trying to do... I run roku app on my phone and I can control my roku... I just connect to the wifi network the rokus are on...

                                  Why do you not just connect to the wifi network your devices are on so that your on the same L2?

                                  Once your setup you don't have to be on the same network... So my roku vlan is 192.168.7/24, my other wifi network that my phone is on which is eap-tls secured... is 192.168.2/24 So there is NO freaking way the roku is on that... My TV which is roku is currently wired and just checked its on 192.168.7.102

                                  Just validated I can control it with my phone

                                  0_1546723944523_phoneroku.PNG

                                  So what exactly are you trying to do.. I have 2 roku sticks, roku tv multiple vlans be happy to help you figure out how to get your APP working. But I have IOS devices not android.. And I just gave my mother in law my old roku 4, which replaced with a tcl roku tv... So a bit of experience using roku ;)

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  D 1 Reply Last reply Reply Quote 0
                                  • D
                                    Digital_ADHD @johnpoz
                                    last edited by

                                    @johnpoz Thank you, hopefully this helps a bit. I can get most of this working and it is all setup, but I cannot use the Roku Remote App on my Android VLAN1 to discover and control the Roku on VLAN20

                                    https://drive.google.com/file/d/1xgoRjQRaryMyL2-2goeZ-DvbA8dJKJ4R/view?usp=sharing

                                    Thanks!

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by

                                      put your phone on vlan20 until it discovers the roku, then you can move it back to vlan1

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                                      1 Reply Last reply Reply Quote 1
                                      • D
                                        Digital_ADHD
                                        last edited by

                                        I do not want to dismiss your solution, I know you are very active and knowledgeable in this community, however I am not certain that is a long-term solution. You see we have more than one Roku I only drew one in for demonstration purposes. every time you switch between roku's with the Roku remote app it wants to do a rediscovery and having my kids on VLAN 10 and myself in my wife on VLAN 1 I will be moving devices on and off of VLAN 20 all the time.

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Reviewing this it's unclear of you have tried manually entering the IP address of the Roku in the application and whether or not that works. That's the first thing I would try.

                                          Steve

                                          chpalmerC 1 Reply Last reply Reply Quote 0
                                          • chpalmerC
                                            chpalmer @stephenw10
                                            last edited by

                                            @stephenw10 said in Need assistance willing to pay up:

                                            Reviewing this it's unclear of you have tried manually entering the IP address of the Roku in the application and whether or not that works. That's the first thing I would try.

                                            Steve

                                            And remembering before you complain too much here.. This is not a Roku forum. You need to complain to them about their policies and the way they design their products.

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