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    Need assistance willing to pay up

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    • D
      Digital_ADHD
      last edited by Digital_ADHD

      I understand that, no I have not tried manually setting them statically. By remote device I assume you mean my Android phone using the Roku app remote app, no?

      chpalmerC 1 Reply Last reply Reply Quote 0
      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by

        Have you asked Roku?

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • chpalmerC
          chpalmer @Digital_ADHD
          last edited by

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • chpalmerC
            chpalmer
            last edited by

            Yes your Android device!

            Set the address of your ROKU box manually in the Android device and see if that works.

            1 Reply Last reply Reply Quote 0
            • chpalmerC
              chpalmer
              last edited by

              You do not have to statically set the address of the ROKU as long as your DHCP server will always set its address to the same in this case. You have done right by how you have assigned the box in DHCP.

              1 Reply Last reply Reply Quote 0
              • chpalmerC
                chpalmer
                last edited by chpalmer

                https://support.roku.com/article/115001480188-why-does-the-roku-mobile-app-not-see-my-roku-streaming-device-

                https://support.roku.com/article/115001480188-the-roku-mobile-app-cannot-find-my-roku-streaming-device

                https://forums.roku.com/viewtopic.php?t=95035

                D 1 Reply Last reply Reply Quote 0
                • D
                  Digital_ADHD @chpalmer
                  last edited by

                  @chpalmer I'll check them out thanks a lot

                  1 Reply Last reply Reply Quote 0
                  • D
                    Digital_ADHD
                    last edited by

                    "Both devices must be connected to the same network to communicate successfully. "

                    I just don't buy it, I feel like that is what they just tell the average consumer. I have no issues chrome casting using avahi to my stereo receiver on the same network as the Roku.

                    chpalmerC 1 Reply Last reply Reply Quote 0
                    • chpalmerC
                      chpalmer @Digital_ADHD
                      last edited by

                      @digital_adhd said in Need assistance willing to pay up:

                      "Both devices must be connected to the same network to communicate successfully. "

                      I just don't buy it, I feel like that is what they just tell the average consumer.

                      You tried to set the address of the ROKU box manually within the Android app with no luck??

                      Ive seen mixed comments on that so that's why I ask.

                      1 Reply Last reply Reply Quote 0
                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Right. THEY know what is required. If they don't want to tell you then you have to find out. If I wanted to dissect that I would put a switch in between two devices on the same network and see what discovery method they use. You could also do it by seeing what the app is sending without a Roku device to talk to. There might be multiple discovery methods attempted that you wouldn't see if the first one succeeds for instance.

                        Once that is determined, you just make pfSense do that if possible.

                        0_1546718879365_Screen Shot 2019-01-05 at 12.07.43 PM.png

                        Bzzzt. RFC1918 address space ends at 172.31.255.255, not 172.32.255.255.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 1
                        • DerelictD
                          Derelict LAYER 8 Netgate
                          last edited by

                          Connect to your Roku device manually.
                          At the bottom of the discovery screen, tap Connect Manually and enter the IP address of your Roku device. You can find the IP address by visiting Settings > Network > About on your Roku device.

                          Does this work?

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

                          1 Reply Last reply Reply Quote 0
                          • D
                            Digital_ADHD
                            last edited by

                            I did try this and I saw a lot of mdns ssdp, I'll keep looking but it's driving me nuts in my time is limited. I wonder if snort is getting in the way. I'll check that too, I'll let you all know thank you.

                            1 Reply Last reply Reply Quote 0
                            • DerelictD
                              Derelict LAYER 8 Netgate
                              last edited by Derelict

                              Then avahi should work unless they deliberately make it not work. Definitely check the snort block list if blocking is turned on.

                              Chattanooga, Tennessee, USA
                              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                              Do Not Chat For Help! NO_WAN_EGRESS(TM)

                              1 Reply Last reply Reply Quote 0
                              • D
                                Digital_ADHD
                                last edited by

                                Will do thank you @Derelict I would definitely consider paying 4 a support contract if we're less expensive, I'm still learning the network side of things and have a lot to learn. this is the best way but sometimes I get stuck. Maybe a support contract with a limited amount of tickets? Is there a limit now for the standard professional? If anyone knows..

                                1 Reply Last reply Reply Quote 0
                                • DerelictD
                                  Derelict LAYER 8 Netgate
                                  last edited by

                                  No limit but no discount for N tickets either. And we don't know what is required by Roku since we're not Roku. It wouldn't be Roku support.

                                  Chattanooga, Tennessee, USA
                                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                  1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by johnpoz

                                    What exactly are you trying to do... I run roku app on my phone and I can control my roku... I just connect to the wifi network the rokus are on...

                                    Why do you not just connect to the wifi network your devices are on so that your on the same L2?

                                    Once your setup you don't have to be on the same network... So my roku vlan is 192.168.7/24, my other wifi network that my phone is on which is eap-tls secured... is 192.168.2/24 So there is NO freaking way the roku is on that... My TV which is roku is currently wired and just checked its on 192.168.7.102

                                    Just validated I can control it with my phone

                                    0_1546723944523_phoneroku.PNG

                                    So what exactly are you trying to do.. I have 2 roku sticks, roku tv multiple vlans be happy to help you figure out how to get your APP working. But I have IOS devices not android.. And I just gave my mother in law my old roku 4, which replaced with a tcl roku tv... So a bit of experience using roku ;)

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      Digital_ADHD @johnpoz
                                      last edited by

                                      @johnpoz Thank you, hopefully this helps a bit. I can get most of this working and it is all setup, but I cannot use the Roku Remote App on my Android VLAN1 to discover and control the Roku on VLAN20

                                      https://drive.google.com/file/d/1xgoRjQRaryMyL2-2goeZ-DvbA8dJKJ4R/view?usp=sharing

                                      Thanks!

                                      1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        put your phone on vlan20 until it discovers the roku, then you can move it back to vlan1

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                        1 Reply Last reply Reply Quote 1
                                        • D
                                          Digital_ADHD
                                          last edited by

                                          I do not want to dismiss your solution, I know you are very active and knowledgeable in this community, however I am not certain that is a long-term solution. You see we have more than one Roku I only drew one in for demonstration purposes. every time you switch between roku's with the Roku remote app it wants to do a rediscovery and having my kids on VLAN 10 and myself in my wife on VLAN 1 I will be moving devices on and off of VLAN 20 all the time.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Reviewing this it's unclear of you have tried manually entering the IP address of the Roku in the application and whether or not that works. That's the first thing I would try.

                                            Steve

                                            chpalmerC 1 Reply Last reply Reply Quote 0
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