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    PFsense hanging since version 2.4.4

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      Taz79
      last edited by

      It hung again. So now im running on another PSU. Also running a memtest now with Memtest86+... Will keep you updated... :) When it hung the console screen were just frozen and no special messages.

      If it freezes again next step is to run it from USB stick i guess...
      If it frezes then i will test older releases of pfsense.

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      • chrismacmahonC
        chrismacmahon
        last edited by

        This is a hardware fault.

        If you have another device to swap out I would do so, or if you can run a VM to test I would.

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        T 1 Reply Last reply Reply Quote 1
        • T
          Taz79 @chrismacmahon
          last edited by

          @chrismacmahon said in PFsense hanging since version 2.4.4:

          This is a hardware fault.

          If you have another device to swap out I would do so, or if you can run a VM to test I would.

          A VM to test what exactly? A VM of my current installation?

          The router hanged again an hour ago. Im now making a USB stick to try to run my config from it if possible... Live.

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          • chrismacmahonC
            chrismacmahon
            last edited by

            If you have the hardware to spin up a virtual machine, you can import your working config into the VM and run off of that.

            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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            • T
              Taz79 @chrismacmahon
              last edited by

              @chrismacmahon said in PFsense hanging since version 2.4.4:

              If you have the hardware to spin up a virtual machine, you can import your working config into the VM and run off of that.

              ok.. i dont have a ESXi machine at home.. but at work.. i will try to reinstall 2.4.4.. on the computer first.. or run 2.3 if that failes.

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              • T
                Taz79
                last edited by

                i tried to create a USB stick with 2.4.4 p1 but after installing i get into that crappy serial console bug.. i pressed ESC to type "set kern.vty=sc" but then booting into multi user mode i seem to get a crash.. text scrolls by too fast for me to read.. so after ESC i want to boot into single user mode to be able to see the boot errors.. but how do i boot from CLI (ESC) into single user mode.. i have tried to google for it but cannot find anything... i tried like boot single and such without success.. please help!

                I really wanted to try 2.4.4 before i go back and try 2.3 or something that might work better...

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                • chrismacmahonC
                  chrismacmahon
                  last edited by

                  Not sure, I would re-burn the image, try again...if it happens again the hardware issue is the problem.

                  We are a fan of Etcher.io

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                  • T
                    Taz79
                    last edited by Taz79

                    Found it... "boot -s" it is :) .. Will try it and review the logs.

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                    • T
                      Taz79
                      last edited by Taz79

                      Had to run fsck -y a few times due to unclean system because i did a power off because of the display issue in 2.4.4.. i did not realize the system would start up anyway..

                      So now the system is up .. 2.4.4 p1 with basic settings.. Nothing changed except password.. will let it run like that to see what happens.. if it hangs again i will try to go back to an old version where i know it was working... to rule out software too...

                      Is there anyone that has an older image available? 2.4 or 2.4.1 or 2.4.2? that i could have to test?

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                      • T
                        Taz79
                        last edited by Taz79

                        Another thing... i found this...

                        Intel Atom systems containing HD Graphics chipsets similar to the Z3700 may experience console problems after the update. Affected systems will boot successfully, but fail to display console output after the boot menu. To fix the problem, add the following lines to /boot/loader.conf.local:
                        
                        i915kms_load="YES"
                        drm.i915.enable_unsupported=1
                        Systems with similar console problems not containing a graphics chip supported by the i915 driver may need to reinstall 2.4.4 to use a UEFI console.
                        
                        Alternately, try using the syscons console instead of VT in /boot/loader.conf.local:
                        
                        kern.vty=sc
                        

                        I have been using kern.vty=sc.. but i see i can enter the other stuff instead... Could this be a source of my problems i have had? I'm running Atom with Z36xx or Z37xx gfx chip..

                        Here is pciconf -lv output of my system:

                        code
                        [2.4.4-RELEASE][root@pfSense.localdomain]/root: pciconf -lv
                        hostb0@pci0:0:0:0:      class=0x060000 card=0x0f318086 chip=0x0f008086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register'
                            class      = bridge
                            subclass   = HOST-PCI
                        vgapci0@pci0:0:2:0:     class=0x030000 card=0x0f318086 chip=0x0f318086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor Z36xxx/Z37xxx Series Graphics & Display'
                            class      = display
                            subclass   = VGA
                        ahci0@pci0:0:19:0:      class=0x010601 card=0x0f238086 chip=0x0f238086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor E3800 Series SATA AHCI Controller'
                            class      = mass storage
                            subclass   = SATA
                        xhci0@pci0:0:20:0:      class=0x0c0330 card=0x0f358086 chip=0x0f358086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI'
                            class      = serial bus
                            subclass   = USB
                        none0@pci0:0:26:0:      class=0x108000 card=0x0f188086 chip=0x0f188086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine'
                            class      = encrypt/decrypt
                        hdac0@pci0:0:27:0:      class=0x040300 card=0x0f048086 chip=0x0f048086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller'
                            class      = multimedia
                            subclass   = HDA
                        pcib1@pci0:0:28:0:      class=0x060400 card=0x0f488086 chip=0x0f488086 rev=0x0e hdr=0x01
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor E3800 Series PCI Express Root Port 1'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib2@pci0:0:28:1:      class=0x060400 card=0x0f4a8086 chip=0x0f4a8086 rev=0x0e hdr=0x01
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor E3800 Series PCI Express Root Port 2'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib3@pci0:0:28:2:      class=0x060400 card=0x0f4c8086 chip=0x0f4c8086 rev=0x0e hdr=0x01
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor E3800 Series PCI Express Root Port 3'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib4@pci0:0:28:3:      class=0x060400 card=0x0f4e8086 chip=0x0f4e8086 rev=0x0e hdr=0x01
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor E3800 Series PCI Express Root Port 4'
                            class      = bridge
                            subclass   = PCI-PCI
                        isab0@pci0:0:31:0:      class=0x060100 card=0x0f1c8086 chip=0x0f1c8086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor Z36xxx/Z37xxx Series Power Control Unit'
                            class      = bridge
                            subclass   = PCI-ISA
                        none1@pci0:0:31:3:      class=0x0c0500 card=0x0f128086 chip=0x0f128086 rev=0x0e hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'Atom Processor E3800 Series SMBus Controller'
                            class      = serial bus
                            subclass   = SMBus
                        igb0@pci0:1:0:0:        class=0x020000 card=0x00008086 chip=0x15398086 rev=0x03 hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'I211 Gigabit Network Connection'
                            class      = network
                            subclass   = ethernet
                        igb1@pci0:2:0:0:        class=0x020000 card=0x00008086 chip=0x15398086 rev=0x03 hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'I211 Gigabit Network Connection'
                            class      = network
                            subclass   = ethernet
                        igb2@pci0:3:0:0:        class=0x020000 card=0x00008086 chip=0x15398086 rev=0x03 hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'I211 Gigabit Network Connection'
                            class      = network
                            subclass   = ethernet
                        igb3@pci0:4:0:0:        class=0x020000 card=0x00008086 chip=0x15398086 rev=0x03 hdr=0x00
                            vendor     = 'Intel Corporation'
                            device     = 'I211 Gigabit Network Connection'
                            class      = network
                            subclass   = ethernet
                        
                        
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                        • T
                          Taz79
                          last edited by Taz79

                          Ok.. i entered:
                          i915kms_load="YES"
                          drm.i915.enable_unsupported=1

                          Into /boot/loader.conf.local

                          I now have much smaller text on the monitor connected to the system (VGA) when i boot the system than i have had before.. Maybe this could have been the issue why i had system freeze? .. I will run with the default config for 2 days... if no freeze i will load my config into the system and see if everything works as it should....

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                          • T
                            Taz79
                            last edited by

                            This looks promising.. I really hope this was the issue.. seems like it though... Uptime of 2 days and 6 hours now.. I will let it run until 3 days then i will apply my own config..

                            0_1547434145944_a1c10830-388b-4bad-b6af-a68fcf73192e-image.png

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                            • GertjanG
                              Gertjan
                              last edited by

                              While you're applying, switch to p3.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              T 1 Reply Last reply Reply Quote 0
                              • T
                                Taz79 @Gertjan
                                last edited by

                                @gertjan said in PFsense hanging since version 2.4.4:

                                While you're applying, switch to p3.

                                That one seems not to be available.. At least not in the stable brand. Is there some improvements for the problems im having?

                                GertjanG 1 Reply Last reply Reply Quote 0
                                • T
                                  Taz79
                                  last edited by Taz79

                                  Ok. I think i found the problem. The problem were infact not Hardware fault but it was software "fault" related to the 2.4.4 releases.

                                  When installing 2.4.4 the bootup changed to console display instead of VGA display. To fix that i found articles that i should add:
                                  kern.vty=sc
                                  To my /boot/loader.conf.local
                                  But that seemed to have caused the system freezes i have had.

                                  I now found another article that i should add the following to /boot/loader.conf.local
                                  i915kms_load="YES"
                                  drm.i915.enable_unsupported=1

                                  THAT solved my problems it seems like!

                                  I still have to apply my original config though to verify. I will do that now.. System has now been running fine for 4.5 days.

                                  0_1547625520149_7f628828-e65d-463e-90a2-9cf02554c1a0-image.png

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                                  • GertjanG
                                    Gertjan @Taz79
                                    last edited by

                                    @taz79 said in PFsense hanging since version 2.4.4:

                                    That one seems not to be available.

                                    You're right : it should be p2 - sorry.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
                                    • T
                                      Taz79 @Guest
                                      last edited by stephenw10

                                      @unb2b said in PFsense hanging since version 2.4.4:

                                      may i know how old your pc does it supported?

                                      If you read the thread you will find out.. it has already been mentioned. Computer is from 1st of April 2017 so not very old.

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                                      • T
                                        Taz79
                                        last edited by

                                        My backup with all configuration has now been applied.

                                        Lets give it a few more days too see if this is a complete solution or not :)

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                                        • T
                                          Taz79
                                          last edited by

                                          Ok. After applying my config system hung after 2 days again. So i suspect there is something wrong with my config since v 2.4.4... Or my 2 OpenVPN tunnels or something else causing the system to crash. Any advices how to go forward? I think i have established that this is not a hardware issue anymore?

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                                          • T
                                            Taz79
                                            last edited by

                                            And it hung again this morning. I reverted back to factory default settings now to get it stable again..

                                            provelsP 1 Reply Last reply Reply Quote 0
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