Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Can't login to web configurator or ping the LAN ip

    Scheduled Pinned Locked Moved General pfSense Questions
    22 Posts 4 Posters 5.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      I'm assuming you mean 2.4.4p2? Because 2.2 is years old.

      Is your laptop getting an IP from the pfSense DHCP server?

      Host is down implies it's not responding to ARP even so make sure it's connected to correct NIC and shows link. Make sure the laptop and LAN interface both show as in the3 same subnet.

      Steve

      S 1 Reply Last reply Reply Quote 1
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Also make sure your WAN interface is not using 192.168.1.x for its subnet, otherwise you've made a conflict which would also explain your symptoms.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        S 1 Reply Last reply Reply Quote 1
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          There wasn't a 2.2p2, atleast not in the release history. So having a hard time working out what sort of typo he could had to come up with 2.2.p2 to be honest? ;) There wasn't a 2.4.2p2 only p1, etc.

          The default rules on lan are any any.. Are you saying your client gets dhcp from pfsense but can not ping pfsense IP on its lan this 192.168.1.15 you set it to be?

          I would suggest you rest the IPs from console and validate your setting the correct interface, etc..

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          S 1 Reply Last reply Reply Quote 1
          • S
            SugaredAxe @stephenw10
            last edited by

            @stephenw10
            Hey Steve,

            You are correct. When I first started my pfSense firewall, I used the image for 2.4.4p1 and upgraded through the console. I do have the WAN side as DHCP. I am connected to correct NIC's. I am getting the WAN feed from a wireless router instead of the modem itself. Could that be the issue? When I look at the network settings, I'm connected to the WiFi and connected to the LAN without Internet which is all on the same network.

            Thanks,

            Jon

            1 Reply Last reply Reply Quote 0
            • S
              SugaredAxe @jimp
              last edited by

              @jimp
              I set up the WAN port to be DHCP, and it chose an ip address in the 192.168.1.x range. Should I change it to static?

              stephenw10S 1 Reply Last reply Reply Quote 0
              • S
                SugaredAxe @johnpoz
                last edited by

                @johnpoz
                When I initially set up my firewall, I used the 4.2.2p1 image and upgraded to 4.2.2p2 from the console. I have the WAN side set up as DHCP and the LAN set statically as 192.168.1.15. When I ping from the laptop, it times out with 100% loss, and when I ping from the console, I get Host is down.

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  I think someone is dyslexic? Or drunk?

                  4.2.2p1? ;)

                  Its 2.4.4p1

                  So you you have pfsense getting its wan via wireless?? Yeah that not any sort of optimal sort of configuration that is for sure.. Unless your talking some sort of wisp with say a 4G/LTE modem that hands that off to ethernet?

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator @SugaredAxe
                    last edited by

                    @sugaredaxe said in Can't login to web configurator or ping the LAN ip:

                    I set up the WAN port to be DHCP, and it chose an ip address in the 192.168.1.x range.

                    The WAN and LAN cannot be in the same subnet. Since changing the WAN side usually means changing everything else that might be using that subnet too it's probably easier to change the pfSense LAN subnet to something else. 192.168.100.1/24 for example.

                    Steve

                    S 1 Reply Last reply Reply Quote 1
                    • S
                      SugaredAxe @stephenw10
                      last edited by

                      @stephenw10
                      I change the LAN to 192.168.2.1 subnet and restarted my pfSense box. Connected my laptop to the firewall and ran an ipconfig. I received an IP address and a subnet mask, but not a gateway address. I then went into the internet properties on the laptop and set a static address for the LAN network. I can now ping from the laptop to the LAN port with no loss, but when I ping from the console to the laptop I get 100% loss and the web configurator cannot be reached. I seem to make some progress, but I can't seem to get this figured out.

                      Thanks,

                      Jon

                      1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by johnpoz

                        @sugaredaxe said in Can't login to web configurator or ping the LAN ip:

                        I received an IP address and a subnet mask, but not a gateway address.

                        Then something is wrong - out of the box the dhcpd in pfsense would hand its own IP for the gateway.

                        So unless you on purpose went into the dhcp server settings and set NONE for the gateway it would hand out its own IP address.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          SugaredAxe @johnpoz
                          last edited by

                          @johnpoz
                          I have the LAN port set to be static. Should I have set it to be DHCP instead?

                          1 Reply Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator
                            last edited by

                            Huh? No you can not run a dhcp server (dhcpd) on a dhcp client interface..

                            What I am saying is if you got dhcp from pfsense dhcp server (dhcpd) then what you saying not getting an IP for the gateway is broken... And not really possible without something major being wrong - unless you went into the dhcp server setting on pfsense and set NONE for the gateway.

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              SugaredAxe @johnpoz
                              last edited by

                              @johnpoz
                              How would I check if the dhcp server is correct in the console?

                              1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                it would be correct unless you ON Purpose went in there and changed it to NONE.

                                You can reset the IP of your interface at the console and it will ask you to turn on or off the dhcp server..

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  SugaredAxe @johnpoz
                                  last edited by

                                  @johnpoz
                                  This will be on the LAN side, correct?

                                  1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    yes this is on the LAN side.. Normally your WAN would be dhcp..

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      SugaredAxe @johnpoz
                                      last edited by

                                      @johnpoz
                                      I entered the LAN address that I wanted along with the subnet mask. It is asking me 'For WAN, enter the new LAN IPv4 upstream gateway address. For a LAN, press <ENTER> for none:' Can I enter the same address the I just entered, or does it have to be different?

                                      1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by johnpoz

                                        Dude I have no idea what your doing... Resetting your lan address would have NOTHING to do with your wan IP..

                                        You used the #2 on console to set your LAN IP.. on LAN no there would be NO gateway.. Its not a WAN is it, so no there would be NO gateway...

                                        Click the ENTER button.. Just as it says!! This is your LAN... If you were setting gateway on your lan then yeah no wonder you prob have it all F'd up!!

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yes, you should not have a gateway configured on the pfSense LAN interface.

                                          The interface IP itself should be handed to clients via DHCP if the setup is default.

                                          Check in Services > DHCP Server > LAN tab.

                                          The gateway field there should either be empty or set to the LAN IP address which looks to be 192.168.2.1.

                                          Steve

                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            SugaredAxe
                                            last edited by

                                            I have a lan address and a gateway address. I tried to ping both sides with no success, but I did try to use the web configurator which I did get to the login screen. I put in my credentials, received a message on the console of the successful login and got into the configurator. What I don't understand is why when I have an ethernet cable plugged into my laptop from pfsense box why it says that the lan port doesn't have internet access.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.