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    Can't login to web configurator or ping the LAN ip

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SugaredAxe @johnpoz
      last edited by

      @johnpoz
      When I initially set up my firewall, I used the 4.2.2p1 image and upgraded to 4.2.2p2 from the console. I have the WAN side set up as DHCP and the LAN set statically as 192.168.1.15. When I ping from the laptop, it times out with 100% loss, and when I ping from the console, I get Host is down.

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        I think someone is dyslexic? Or drunk?

        4.2.2p1? ;)

        Its 2.4.4p1

        So you you have pfsense getting its wan via wireless?? Yeah that not any sort of optimal sort of configuration that is for sure.. Unless your talking some sort of wisp with say a 4G/LTE modem that hands that off to ethernet?

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • stephenw10S
          stephenw10 Netgate Administrator @SugaredAxe
          last edited by

          @sugaredaxe said in Can't login to web configurator or ping the LAN ip:

          I set up the WAN port to be DHCP, and it chose an ip address in the 192.168.1.x range.

          The WAN and LAN cannot be in the same subnet. Since changing the WAN side usually means changing everything else that might be using that subnet too it's probably easier to change the pfSense LAN subnet to something else. 192.168.100.1/24 for example.

          Steve

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          • S
            SugaredAxe @stephenw10
            last edited by

            @stephenw10
            I change the LAN to 192.168.2.1 subnet and restarted my pfSense box. Connected my laptop to the firewall and ran an ipconfig. I received an IP address and a subnet mask, but not a gateway address. I then went into the internet properties on the laptop and set a static address for the LAN network. I can now ping from the laptop to the LAN port with no loss, but when I ping from the console to the laptop I get 100% loss and the web configurator cannot be reached. I seem to make some progress, but I can't seem to get this figured out.

            Thanks,

            Jon

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by johnpoz

              @sugaredaxe said in Can't login to web configurator or ping the LAN ip:

              I received an IP address and a subnet mask, but not a gateway address.

              Then something is wrong - out of the box the dhcpd in pfsense would hand its own IP for the gateway.

              So unless you on purpose went into the dhcp server settings and set NONE for the gateway it would hand out its own IP address.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • S
                SugaredAxe @johnpoz
                last edited by

                @johnpoz
                I have the LAN port set to be static. Should I have set it to be DHCP instead?

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Huh? No you can not run a dhcp server (dhcpd) on a dhcp client interface..

                  What I am saying is if you got dhcp from pfsense dhcp server (dhcpd) then what you saying not getting an IP for the gateway is broken... And not really possible without something major being wrong - unless you went into the dhcp server setting on pfsense and set NONE for the gateway.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • S
                    SugaredAxe @johnpoz
                    last edited by

                    @johnpoz
                    How would I check if the dhcp server is correct in the console?

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      it would be correct unless you ON Purpose went in there and changed it to NONE.

                      You can reset the IP of your interface at the console and it will ask you to turn on or off the dhcp server..

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                      • S
                        SugaredAxe @johnpoz
                        last edited by

                        @johnpoz
                        This will be on the LAN side, correct?

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          yes this is on the LAN side.. Normally your WAN would be dhcp..

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                          • S
                            SugaredAxe @johnpoz
                            last edited by

                            @johnpoz
                            I entered the LAN address that I wanted along with the subnet mask. It is asking me 'For WAN, enter the new LAN IPv4 upstream gateway address. For a LAN, press <ENTER> for none:' Can I enter the same address the I just entered, or does it have to be different?

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by johnpoz

                              Dude I have no idea what your doing... Resetting your lan address would have NOTHING to do with your wan IP..

                              You used the #2 on console to set your LAN IP.. on LAN no there would be NO gateway.. Its not a WAN is it, so no there would be NO gateway...

                              Click the ENTER button.. Just as it says!! This is your LAN... If you were setting gateway on your lan then yeah no wonder you prob have it all F'd up!!

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Yes, you should not have a gateway configured on the pfSense LAN interface.

                                The interface IP itself should be handed to clients via DHCP if the setup is default.

                                Check in Services > DHCP Server > LAN tab.

                                The gateway field there should either be empty or set to the LAN IP address which looks to be 192.168.2.1.

                                Steve

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                                • S
                                  SugaredAxe
                                  last edited by

                                  I have a lan address and a gateway address. I tried to ping both sides with no success, but I did try to use the web configurator which I did get to the login screen. I put in my credentials, received a message on the console of the successful login and got into the configurator. What I don't understand is why when I have an ethernet cable plugged into my laptop from pfsense box why it says that the lan port doesn't have internet access.

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by johnpoz

                                    @sugaredaxe said in Can't login to web configurator or ping the LAN ip:

                                    says that the lan port doesn't have internet access.

                                    Maybe you have a problem with dns? Windows determines if it has internet access via a dns query.

                                    Post the output of ipconfig all on your box your plugging into pfsense.. Did it get an IP from pfsense dhcp server.

                                    And again your LAN should NO gateway setup on it.

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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