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    VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots

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    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by

      Yeah but sure looks like it shows T on the vlan 1... And U for 30 on port 1.. Which sure wouldn't be right.. If that is where pfsense or AP is connected too.. We just had this discussion - not very normal to tag vlan 1.

      0_1552827430131_1t30u.png

      Once you click trunked maybe doesn't matter - but its kind of BS info its giving you then.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      GrimsonG 1 Reply Last reply Reply Quote 0
      • GrimsonG
        Grimson Banned @johnpoz
        last edited by

        @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

        Once you click trunked maybe doesn't matter - but its kind of BS info its giving you then.

        Guess why I keep away from Unifi switches 😉

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        • S
          sethelyon @sethelyon
          last edited by

          @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

          @grimson said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

          Any floating rules? Any errors during the filter reload progress? Output of Diagnostics -> Routes?

          No floating rules. It's taking some time to load though.

          Port 1 is the trunk port and is grayed out so no matter what the letter stands for as long as it is on trunk port it doesnt matter. But beats the purpose of changing it. Very confusing.

          @Grimson I appreciate the help sir. Here's the screenshot of Diagnostics > Route. I blacked out my public IP.

          0_1552832330802_routes.jpg

          @johnpoz I though that putting Untagged on port 8 VLAN ID 1 and tagging VLAN ID 30 on port 8 should do the trick, it does. It gives the correct IP but no internet connection. Yeah, confusing about the grayed port when it is enabled as a trunk port. Changes are not valid if it is grayed. i tried doing it away (even the grayed tagging) still doesnt work.

          Im so lost why it is not working. :(

          I am so sorry for the late reply because I had to deal with some medical issues. I appreciate everyone for taking in the time for helping.

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          • S
            sethelyon
            last edited by sethelyon

            Here's some graph that happening now.

            0_1552832794304_graphs.jpg

            my iPhone is currently connect to VLAN 30 and has the right IP but no internet.
            laptop is connected to LAN WIFI which is working as expected.

            Created a new vlan with a different AP (old dlink ap) and it worked. But is it on a different vlan and untagging that port works.

            So the issue may come to when I have 2 vlans on a single port (port 8). Which I dont know if the switch is to blame which gave the right IP.

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              So do your non vlan have internet? And its just the vlan that doesnt?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              S 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @sethelyon
                last edited by

                @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                I can only ping 192.168.30.1 which also redirects me to pfSense.

                What does this mean exactly - redirects you to pfsense?

                Are you running proxy? Any other packages?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • S
                  sethelyon @johnpoz
                  last edited by

                  @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                  So do your non vlan have internet? And its just the vlan that doesnt?

                  Non VLAN has internet, just that this VLAN 30 doesn't have internet.

                  Made a new test where I created a new vlan with a different AP (old dlink ap) and it worked. But is it on a different vlan and untagging that port (different port) works.

                  So the issue may come to when I have 2 vlans on a single port (port 8). Which I dont know if the switch is to blame which gave the right IP anyway.

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by johnpoz

                    I don't have unifi switch... But I have their AP and been using them for long time...

                    Simple enough test to check on pfsense via tcpdump if your seeing the tags or not.. If you can say you can ping the vlan IP of pfsense then it should be working.

                    And you say you can not even ping teh lan IP? You sure there is not something stepping on your vlan IP? 30.1

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • S
                      sethelyon @johnpoz
                      last edited by

                      @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                      I don't have unifi switch... But I have their AP and been using them for long time...

                      Simple enough test to check on pfsense via tcpdump if your seeing the tags or not.. If you can say you can ping the vlan IP of pfsense then it should be working.

                      And you say you can not even ping teh lan IP? You sure there is not something stepping on your vlan IP? 30.1

                      can't ping the IP LAN. I'm on the investigation to check if there's any installed packages that is stepping on my VLAN 30. Because there's a few like avahi, suricata, squid which I didn't put in the first place. (home lab with some guys testing it as well).

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by johnpoz

                        @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                        suricata, squid

                        Dude!! You need to mention this from the get go... Turn these off!! For troubleshooting.

                        You should be able to ping the lan IP.. Your saying you can access pfsense web gui from the vlan?

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        S 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yeah that is very confusing having those ports still marked tagged and untagged but not applying that setting. Weird. Guess I learned something today. 😉
                          Anyway the fact you are getting an IP in the correct subnet and can ping the pfSense interface tells me the VLAN is configured correctly.

                          Can you ping 192.168.0.1 from a client on the guest VLAN?

                          Steve

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                          • S
                            sethelyon @johnpoz
                            last edited by

                            @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                            @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                            suricata, squid

                            Dude!! You need to mention this from the get go... Turn these off!! For troubleshooting.

                            You should be able to ping the lan IP.. Your saying you can access pfsense web gui from the vlan?

                            I am so sorry I didn't mention that, extended apologies to everyone who's still on board.

                            Yes, I can access pfsense web gui on from the VLAN but no pings elsewhere.

                            @stephenw10, got the wrong switch apparently :(
                            VLAN30 guest cant ping LAN IP. so frustrating.

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                              VLAN30 guest cant ping LAN IP

                              You made this vlan a GUEST in unifi?

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                sethelyon @johnpoz
                                last edited by

                                @johnpoz said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                                @sethelyon said in VLAN getting IP but no internet (pfSense, EdgeSwitch8XP, UniFi AC LR) with screenshots:

                                VLAN30 guest cant ping LAN IP

                                You made this vlan a GUEST in unifi?

                                Heavens no, I was planning to but no it is not that's why @stephenw10 mentioned that if it was a guest vlan and I was subconsciously thought that it's supposed to be a guest vlan.

                                but for this issue, no it is not a guest vlan. I have opened the firewall rules to see any-any.

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by johnpoz

                                  Well then you should be able to ping the lan IP of pfsense..

                                  Do a sniff on pfsense interface.. Do you see the tag when you ping?

                                  [2.4.4-RELEASE][admin@sg4860.local.lan]/root: tcpdump -i igb2 -e

                                  09:49:25.972570 00:08:a2:0c:e6:20 (oui Unknown) > 68:54:fd:47:87:32 (oui Unknown), ethertype 802.1Q (0x8100), length 99: vlan 4, p 0, ethertype IPv4, 52.46.136.77.https > Alexa.local.lan.47812: Flags [P.], seq 1:42, ack 41, win 1076, length 41
                                  09:49:25.977447 68:54:fd:47:87:32 (oui Unknown) > 00:08:a2:0c:e6:20 (oui Unknown), ethertype 802.1Q (0x8100), length 60: vlan 4, p 0, ethertype IPv4, Alexa.local.lan.47812 > 52.46.136.77.https: Flags [.], ack 42, win 1734, length 0
                                  09:49:26.581007 68:54:fd:47:87:32 (oui Unknown) > 00:08:a2:0c:e6:20 (oui Unknown), ethertype 802.1Q (0x8100), length 103: vlan 4, p 0, ethertype IPv4, Alexa.local.lan.39887 > ec2-34-200-196-96.compute-1.amazonaws.com.https: Flags [P.], seq 2206533354:2206533387, ack 2533339789, win 1686, options [nop,nop,TS val 153474635 ecr 1486154430], length 33
                                  

                                  Where igb2 is my physical interface that vlans are sitting on... See the traffic marked with vlan 4

                                  You sure your rule on vlan 30 is any any, its not say set to TCP? Yeah just looked back and looks fine... Please disable your IPS and proxy to test..

                                  Your not seeing anything blocked in the firewall? Enable logging on your allow rule on vlan 30

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Do you see blocked traffic in the pfSense firewall log?

                                    It seems like your client has the wrong default route or no default route. It looks to have the right gateway though. Hmm...

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                                    • S
                                      Spoolio @sethelyon
                                      last edited by

                                      @sethelyon
                                      I just worked through something similar--the tutorial I was following forgot to add the DNS on the new VLAN interface, which resulted in clients showing no internet. I got clued (after a solid 2 hrs of peaking through settings in unifi and pfsense) in when I typed 1.1.1.1 into my browser to stimulate traffic to sniff and it worked. I felt super smart.
                                      If you can't laugh at yourself...

                                      J

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