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    APCUPSD - No UPS page

    Scheduled Pinned Locked Moved General pfSense Questions
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    • JKnottJ
      JKnott @stephenw10
      last edited by

      @stephenw10 said in APCUPSD - No UPS page:

      You can install and then uninstall NUT.

      That seems to have cleared "UPS" from the Services list. However, I'm still getting bad data from the UPS.

      PfSense running on Qotom mini PC
      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
      UniFi AC-Lite access point

      I haven't lost my mind. It's around here...somewhere...

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        So it shows all the data locally but not when the daemon is queried from a different client?

        Are they running the same apcupsd version? Seems like a data formatting mismatch.

        Steve

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        • JKnottJ
          JKnott @stephenw10
          last edited by

          @stephenw10 said in APCUPSD - No UPS page:

          So it shows all the data locally but not when the daemon is queried from a different client?

          It shows bad data both locally and on the Linux box. Both show the same data. As I mentioned, I tried moving the USB cables between UPSs, and the problem followed pfSense.

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, well I guess I'd try apcupsd on a FreeBSD box next then of you can.

            It would be good to know if that's the same version on Linux and FreeBSD though.

            Steve

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            • JKnottJ
              JKnott @stephenw10
              last edited by

              @stephenw10 said in APCUPSD - No UPS page:

              It would be good to know if that's the same version on Linux and FreeBSD though.

              According to what I posted above, they're both the same version.

              VERSION : 3.14.14 (31 May 2016) freebsd
              VERSION : 3.14.14 (31 May 2016) suse

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

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              • JKnottJ
                JKnott
                last edited by

                It also fails with NUT. I have also tried a different USB port and turning off legacy USB support on the motherboard. The package manager mentions a dependeny "apcupsd-3.14.14_2". Is that already installed? If so, why mention it?

                PfSense running on Qotom mini PC
                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                UniFi AC-Lite access point

                I haven't lost my mind. It's around here...somewhere...

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by stephenw10

                  Next step is to test it in FreeBSD then.

                  If it fails there too the report it to the FreeBSD package maintainer.

                  Steve

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                  • JKnottJ
                    JKnott @stephenw10
                    last edited by

                    @stephenw10

                    I don't run FreeBSD, other than pfSense. I run Linux, where it works fine. Incidentally, I read that APC is now running MODBUS, instead of an older protocol. Might that have something to do with it?

                    PfSense running on Qotom mini PC
                    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                    UniFi AC-Lite access point

                    I haven't lost my mind. It's around here...somewhere...

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Could be. My guess would be that the FreeBSD port supports some subset of the data only. But testing against FreeBSD is the only way to know that. Or reading the code...

                      Steve

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                      • JKnottJ
                        JKnott @stephenw10
                        last edited by

                        @stephenw10

                        Unfortunately, my only experience with *BSD is pfSense and I find it frustrating compared to Linux. I understand that this may be due to pfSense running on a somewhat stripped down version of FreeBSD.

                        Is there any log I can check that might reveal something?

                        PfSense running on Qotom mini PC
                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                        UniFi AC-Lite access point

                        I haven't lost my mind. It's around here...somewhere...

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          You can check /var/log/apcupsd.events but I don;t think you'll see anything new there.

                          There are some log level options in the config file /usr/local/etc/apcupsd/apcupsd.conf

                          You can probably start it in debug mode from the command line if the service is stopped: apcupsd -d 2
                          Not sure if that actually shows anything extra, I can't test it.

                          Steve

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                          • JKnottJ
                            JKnott @stephenw10
                            last edited by

                            @stephenw10 said in APCUPSD - No UPS page:

                            Could be. My guess would be that the FreeBSD port supports some subset of the data only. But testing against FreeBSD is the only way to know that. Or reading the code...

                            Steve

                            I just plugged in an older model APC UPS and it now works. The old model is a " Back-UPS ES 500". So, there is something different in the protocol between old and new that keeps apcupsd and NUT from working with the new UPS. BTW, I had previously used NUT with this old model and it worked fine. As I mentioned, the new UPS works fine with Linux.

                            PfSense running on Qotom mini PC
                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                            UniFi AC-Lite access point

                            I haven't lost my mind. It's around here...somewhere...

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